Stayed at the Vesuvio for one nigth after returning from Capri.

The hotell is well located and the room was spacious with sea view. However, the furniture felt old and I was disappointed by the decor of the room.

The bathroom was very nice and had been renovated just recently. Access to the swimming pool is complicated and the swimming pool is rather small.

Through I haven't been to the Excelsior, I believe it offers better value and overall better service.

Truly one of the worst experiences of my life for so much money! The source of the problems were mainly from the very rude and unprofessional staff. Mostly, they sat around gossiping and looking each guest up and down, especially in the front desk. When we asked for directions or taxis, there was always a curt reply that followed, and sometimes, the taxi wasn't even called for us and we had to go hail it ourselves. The only time they became attentive was when we asked for the guest comment form. What a difference that made, but unfortunately, we had already checked out by then.

The worst were the ones sitting in the office right behind the front desk, as if they thought that no one could see them when the door was wide open. The breakfast was appallingly bad as well, with barely any fresh fruit and none that looked appealing.

In the end, it was definitely the staff (as in most luxury hotels) that made the difference, and in this case, for the worse. I would highly recommend going next door to the Excelsior (which was under renovation when we were there).

My boyfriend and I stayed one night at this hotel and we were very happy with everything. I had booked teh hotel 4 months before and when we got there we were told that we had given an upgrade which was a very nice suite on the 8th floor with a fantastic view o the castle. Quality/price is excellent value. We also had a nice buffet breakfast included in the price. I woould definetely return.

What an amazingly beautiful hotel. Extremely comfortable rooms. Impeccable service. Would definitely return.