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“Not Good” 2 of 5 stars
Review of Bed and Breakfast Medea

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Bed and Breakfast Medea
Via San Giovanni Maggiore Pignatelli 48, 80134 Naples, Italy (Pendino)   |  
Hotel amenities
Ranked #147 of 406 Naples B&B and Inns
Manchester, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
“Not Good”
2 of 5 stars Reviewed June 30, 2013

We booked this B&B for the location which is excellent, and the fact the rooms looked pleasant and had outside space, or so we were led to believe. We got there with our bags only to find out the you need 10cent to use the lift to get up to the second floor. After my husband trooped upstairs to get change the receptionist came down with a key just for this occasion. She was pleasant enough and gave us map of Naples and marked off some sights. She then showed us to the room of doom We walked in (well me and my husband did because that's all you could fit in. It was tiny as was the bathroom if you sat front on the toilet your knees were pushed up against the very small shower. Also because of the rooms location at the front of the building there was an awful lot of noise at night.
In the morning we had a transfer booked for 8.30am to the airport (arranged by the hotel). So breakfast was to start at 8.00am and being as though they knew the time of the transfer and what we ordered for breakfast (We were asked to order breakfast the minute we entered the building) we did expect it to be on time, but no we got at 8.20am and the coffee didn't have coffee in it, it was just hot milk. At this point we gave up and left.
In summary if you get offered room 7 or 8 run. If you get offered a room with a terrace you maybe OK. I think to charge the same price for the two different standards of rooms needs addressing.
Oh another thing they only let you pay by cash.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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116 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
London, England, United Kingdom
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2013

We stayed in here for two nights just a week ago.
I must say, I was impressed! I love the antic spirit of historical centre and the hotel was the same. Situated in the heart of ancient Napoli in between narrow streets, hidden inside of the antic building behind the massive antic wooden gates. We arrived from the airport by a taxi( I think we overpaid for a taxi 35 euros, coz caught the first one near airport exit, so better to go outside). The taxi stopped literally 20 staps away. We rung the bell and someone just came out downstairs and helped us with our suitcases to get into tiny elevator, which we usually didn't use(apparently you have to put 10p coin in there). but we always prefer walking anyway. The B&B was situated on the second floor. We arrived an hour before checking in time, however they sorted our room soon and and we could get into it. The hotel looked very typical old italian style, cozy and relaxing. The room was quite big. They gave us a bunch of keys to all the doors and gates, so we could let us in and out anytime we wanted. Obviously, the historical centre us overcrowded and loud place, so we felt secure and safe in B&B at all times behind locked gates and doors.
The location was amazing, all the famous sights are we're just walking distance, so if you have comfy shoes on, you can conquer Napoli! The St Chiara Monastery is just next street, piazza Dante 7 min walk, the Via Toledo with its shopping 5 min away, straight down to via Toledo and you are in Piazza Plebiscito and near port and the castle where there were amazing sea food restaurants.
The only disadvantages were :
-the breakfast was nice, but a bit too sweet( one cup of coffee or small glass of juice and a croissant with jam and butter;
-Internet was available only in reception area.
The terrace we had breakfast at was amazing. Just a brilliant start to a day. At night the area can be very noisy, so I took my earplugs with me and luckily didn't need them.
The staff of the hotel is very friendly and helpful, supplied us with a map switch all the sights around and also told us all the best ways to move around the city.
I heard lots of different opinions about Napoli and its inhabitants, he most of which were not do good. So we were aware that a big city can be full of thieves and unpleasant people, like everywhere else. We didn't wear jewellery or expensive watches, not to attract to much attention. My personal impression about Napoli -great loud city full of life and fun! People are friendly and welcoming. The spirit of this ancient city is incredible.
Back to the B&B - I would definitely recommend couples to stay in there. Lovely romantic little spot.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Corona del Mar, California
Top Contributor
81 reviews 81 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 10, 2012

The location is ideal for exploring the older part of the city with worldclass pizza and artisanal shops nearby. Medea is a welcome retreat, comfortable and secure, with a superlative staff. They welcome the client and offer suggestions for exploring Naples. Our room was spacious, and the refrigerator and minibar (with very reasonable prices) served our purposes for two days. But it was the beautiful and spacious private terrace that really makes this property shine, especially in fine weather. It faces an inner courtyard with trees and birdsong and views of neighboring residential buildings filled with real people going about their lives. I felt a part of the city while there. The bed was comfortable and everything was clean, and it was very quiet for sleeping with metal shades and french doors closed.
On the negative side, the shower enclosure was small, cramped. The breakfast served on the terrace was a little thin. Only one beverage choice was allowed, and the pastries were not the best quality, but we supplemented with our own purchase of orange juice and some yogurt cartons which we kept in the refrigerator.
On balance, it adds up to a very good experience on our first visit to Naples. We would definitely come again - as long as we can have a terrace room.

Room Tip: Terrace room is essential.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2012 via mobile

location is just perfect: scaturchio was very near. the staff was very nice (although they were not available the whole day), the rooms are big and clean and have a nice terrace and the prices are really friendly. the best b&b in town

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
71 reviews 71 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 2, 2012

I stayed in a single room and though it was tiny it had everything I needed, the bed was comfortable and the room was very clean. The terrace really is beautiful and I very much enjoyed having my breakfast there in the morning. Angelo, the receptionist, was super helpful and so nice. He carried my suitcase up the stairs and gave good recommendations of where to go. WiFi worked well in the lobby. Not a fancy place but good value for the money.

Room Tip: I took the bus from the train station then walked up the hill to the B&B. Because it was uphill...
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  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed August 10, 2012

As the better rooms were occupied, I was first placed in a smaller room (tidy and clean, though) facing the front alley which was rather noisier. After 2 days they kept their promise and I moved to the other side of the building with the famous, beautiful sphere and comfortable balcony, facing the St. Chiara. It was so quiet and serene out there that you might spend sometime even meditating if you want to!

The personnel were all friendly and helpful, especially Angelo and his father. The rooms were clean, the linnen goods were changed every day, the breakfast was sufficient for not so big eater like me, the room price was reasonable - but the best part of these all is that its location is only a walking distance to everything important Napels has to offer (Museum, Via Toledo, all churches, Piazza del Plebiscito, you name it).

To avoid confusion of seeking the location of this B&B which can be complicated for outsiders/tourists not familiar with the hectic traffic of Naples and which will end up with no-show penalty fee (they did warn you for this before!), you can make a (paid) arrangement to be picked up by one of the staff person if you are coming from the Capodicino Airport. I'm glad I did that and this gave me the opportunity to begin my stay in this beautiful city without headache and disappointment.

My conclusion of B&B Medea? Highly recommended! (Jim, Amsterdam, The Netherlands)

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 27, 2012

We made a reservation at Bed and Breakfast Medea based on the wonderful reviews as well as the internet description indicating, direct cut and paste from their web site "Our B&B has three charming and well-furnished rooms, equipped in every single detail and with the best services and comforts of a 5 star hotel.

Secondly, each room leads into an amazing terrace from which you can almost touch the cloister of Saint Chiara church, famous all over the world for the sound of its bells."

Having been based in Napoli for 4 months, we were very familiar with the neighbourhood and having recently moved to another region for the summer, we required a place to stay to meet friends in Napoli . I booked the room directly through the B and B Medea web site and received email confirmation from B and B Medea. We found the place easily and were greeted warmly by the owner/manager(?) who welcomed us and took our breakfast orders. We were then led to our room (which was in a direction away from where the other rooms seemed to be located)and I was disappointed as it was very basic, faded and did not overlook any terrace that I could perceive.(see photos) I'm not particularly demanding as a guest and the price was reasonable so I didn't say anything immediately. The host left and I began to look around noticing that the bedspread was old and stained, there was mildew/mould i.e. black stains all around the shower, there were a few hairs left in the shower and the in-room fridge didn't seem to be working.
We approached the owner/manager about the fact that we didn't think this was the type of room we were booking and he said that the rooms overlooking the terrace were generally reserved for those staying more than one night. I pointed out that the web site and the brochures (which were sitting there in the lobby) all stated that "all rooms" overlook the terrace. I checked the descriptions in both english and Italian and they both stated this fact. He offered to serve us breakfast on the terrace in the morning but I tried to communicate that it wasn't simply the fact that we didn't have a terrace/terrace view but that the room was absolutely not as advertised. We left, having a small child who was getting restless and feeling as though we were getting nowhere. Upon return to the room later, I noticed that there was a sign saying "B and B Nike" which I hadn't noticed before. I approached the evening staff member who was very sweet and she indicated that both B and Bs were the same. I explained my disappointment and she tried to think of reasons for our room assignment, suggesting that maybe all the terrace rooms had been booked. Although she was very helpful, my primary concern is that this B and B is representing "ALL" of it's rooms in a specific way (overlooking a terrace, comfort of a 5-star hotel) and that is not what we received. The following morning, IU had to leave early to meet a friend and the owner was welcoming with respect to breakfast , insisting I eat on the terrace. I can confirm that the room we crossed through to access the terrace was quite nice, and that the terrace is lovely. This actually made me feel worse, in that I realized what we were missing in being assigned a different class of room. I think it's entirely unacceptable to advertise one type of room and then to present a guest with an entirely different type of room, which seemed to be attached to a different B and B (B and B Nike?)The owner/manager was well aware of our disappointment and offered a discount on the price, 55 euro instead of 65 euro, which we accepted, but I would never go back to this B and B nor would I recommend it to friends or family. I believe that this sort of treatment of travellers is exploitative and completely unfair. The same week we stayed at the wonderful B and B Carafa Di Maddaloni, which is nearby and received exceptional service in beautiful, historic and elegant rooms and we paid 75 euro per night.

Stayed July 2012, traveled with family
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Additional Information about Bed and Breakfast Medea

Address: Via San Giovanni Maggiore Pignatelli 48, 80134 Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Pendino
Free High Speed Internet ( WiFi ) Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #147 of 406 B&Bs / Inns in Naples
Price Range (Based on Average Rates): $
Number of rooms: 8
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