We booked this B&B for the location which is excellent, and the fact the rooms looked pleasant and had outside space, or so we were led to believe. We got there with our bags only to find out the you need 10cent to use the lift to get up to the second floor. After my husband trooped upstairs to get change the receptionist came down with a key just for this occasion. She was pleasant enough and gave us map of Naples and marked off some sights. She then showed us to the room of doom We walked in (well me and my husband did because that's all you could fit in. It was tiny as was the bathroom if you sat front on the toilet your knees were pushed up against the very small shower. Also because of the rooms location at the front of the building there was an awful lot of noise at night.
In the morning we had a transfer booked for 8.30am to the airport (arranged by the hotel). So breakfast was to start at 8.00am and being as though they knew the time of the transfer and what we ordered for breakfast (We were asked to order breakfast the minute we entered the building) we did expect it to be on time, but no we got at 8.20am and the coffee didn't have coffee in it, it was just hot milk. At this point we gave up and left.
In summary if you get offered room 7 or 8 run. If you get offered a room with a terrace you maybe OK. I think to charge the same price for the two different standards of rooms needs addressing.
Oh another thing they only let you pay by cash.