We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel in good location, but wifi needs work” 4 of 5 stars
Review of Hotel Palazzo Decumani

Save Saved
You added Hotel Palazzo Decumani to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Palazzo Decumani
4.0 of 5 Hotel   |   Piazza Giustino Fortunato, 8 | Via del Grande Archivio, 8, 80100 Naples, Italy (Pendino)   |  
  |  
  |  
Hotel website
  |  
Hotel amenities
Ranked #6 of 193 Hotels in Naples
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Nice hotel in good location, but wifi needs work”
4 of 5 stars Reviewed July 21, 2014

Naples is a very chaotic, noisy place, but this hotel is a nice retreat from that. It is in the Spanish Quarter, which isn't the nicest area of Naples, but definitely gives you a feel for the locals. Located in the historic centre, it was an easy walk to the train station and local attractions. We never felt unsafe walking around, but the hotels surroundings are gritty. Lots of piled up trash and grafitti everywhere, but that seems to be par for the course for Naples...every building and monument is covered with grafitti from the ground to about 20 feet up!
The hotel is modern and clean, but the bed was very hard. The free wifi was inconsistent. We could never get a signal in our rooms, and down in the lobby and the bar it was spotty at best, which was very frustrating. If you absolutely need wifi, keep that in mind before booking.

The front desk staff was fine but not overly friendly. The bar staff was the best...Tony and Salvatorre were so friendly and gave us a lot of wonderful recommendations on places to eat and things to see. Every time we went to the bar we received a plethora of delicious snack with our drinks. They are the primary reason I give this hotel 4 stars instead of 3.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

787 reviews from our community

Traveler rating
    507
    227
    38
    10
    5
See reviews for
97
483
47
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Edinburgh, United Kingdom
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed at the Palazzo Decumani for 3 nights. If you've been to Napoli, you know just how busy, loud and chaotic it can be. This hotel was a relaxing and quiet retreat. Rooms are reasonably spacious by European standards, and as you'd hope and expect it was clean and comfortable. In our experience, Italian hotel beds can be quite firm - these are reasonably firm, but far from the firmest we've had in Italy. The buffet breakfast was good, and we enjoyed the use of the bar in the evening. The location is great if you want to eat at some of the top pizzerias in Napoli, and is within a 15 minute walk of most of the things a tourist to Naples will be interested in. No complaints really!

Room Tip: We were in a room to the back of the building on the 4th floor - very quiet.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 16, 2014

Lovely spot in the heart of the historic centre, it made a nice respite after a long day walking around ruins or the busy city.

If you arrive on a Sunday (like we did the area will feel quite dead), but once everything is open again it's much more vibrant.

The only fault I could find with the hotel is their beds were a little springy (as in you can sort of feel them). However beds don't seem to be Italy's strong suit so you probably would struggle to find a better one in Naples.

The amazing shower and plush robes more than made up for the beds anyway!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, United Kingdom
1 review
5 of 5 stars Reviewed July 13, 2014

we were welcomed and made very comfortable even though we were ahead of schedule. gorgeous suite very large and clean. Hotel staff fab, Antonio the bar man the best in the world - great buffet breakfast, good location and above all reasonable - If in Naples again will stay here - why change when all the ingredients were excellent! Location easy to railway, sea and taxis and local shops. Only one attempt of pickpocketing but was foiled - buy hey you get that anywhere - not the hotel's fault! After a hectic chaotic day it was lovely to retire to our suite which was calm and peaceful - and start the evening with cocktails made by the best bar man in the world. Everyone spoke English beautifully - pity my Italian wasn't so good! Have fun should you stay at the Decumani xx p and j

Room Tip: you get what you pay for - we chose the best and received excellence.\even though we were next to th...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 9, 2014

We stayed here for one night recently and would certainly come back again if in Naples. The accommodation was extremely clean, staff welcoming and friendly and we found the room spacious. I cant comment too much about the location as we were only there for one night, but there were several eating places located within walking distance.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 4, 2014

we stayed six nights and loved this hotel. the location cant be beat. it did not at all feel unsafe.
room was delightful and quiet.. breakfast excellent. front desk staff was helpful but rather business like.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Mirage, California
Top Contributor
63 reviews 63 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 29, 2014

Clean hotel. Friendly front desk staff spoke English. Ample breakfast with cheeses, ham, eggs, fruits, sausages, juices, breads & pastries. Nice size room with refrigerator & safe. Nice towels. Ample lighting. Large shower stall with glass door that closed. No water got out on the floor. Nice bedding. Only negative is that the bed was uncomfortable. The mattress sloped down on one side and needs to be replaced.
The neighborhood is a little seedy but hey, this is Naples. Walking distance to museum and lots of churches, market street, etc. Very quiet room. No view from my room.
I found the people of Naples to be very friendly and I felt perfectly safe walking to and from this hotel by myself.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Palazzo Decumani? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palazzo Decumani

Address: Piazza Giustino Fortunato, 8 | Via del Grande Archivio, 8, 80100 Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Pendino
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Room Service Suites
Hotel Style:
#2 Luxury Hotel in Naples
#3 Romantic Hotel in Naples
#8 Family Hotel in Naples
#9 Business Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Decumani 4*
Official Description (provided by the hotel):
The 4 star Hotel Palazzo Decumani combines the elegance of an authentic early 20th century palazzo with the very best in modern interior design so as to create an urban residence of quite indisputable charm. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Odigeo, Priceline, Tingo, Hotels.com, Hotel.de, Venere and Otel so you can book your Hotel Palazzo Decumani reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palazzo Decumani Hotel
Palazzo Decumani Naples

Owners: What's your side of the story?

If you own or manage Hotel Palazzo Decumani, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.