365 days a year i live in resorts, I oversea my own #1 rated tripadvisor property in Cancun, and I was floored by the spectacular service and attention that was received by myself by Viviana and personal driver Andres this last week in Capri. The welcome drink on arrival on the terrace as we sat alone taking in the amazing view of the marina grande was a great start after Andres found us at the port and picked us up completely free of charge.
The double upgrade was also a welcome surprise after Viviana explained with great enthusiasm about the hotel and about Capri. I actually felt like I was sitting on the other side of myself because this is exactly what I do for my own guests.
The room was sublimely decorated and the view a dream . I have long wanted to come to Capri but have only made it several times to Sorrento, and Capri has now replaced Sorrento for my favorite destination.
It was no surprise to come to tripadvisor and find this place in the #2 position, even though you can quickly walk thru Capri and see many many superior properties apparently it is the service that has propelled Excelsior to the top and that is to be celebrated by the hotel owner.
The Quisisana did not make us smile when we approached the outdoor sitting area to have a cocktail and this is often found in leading hotels of the world when one is not a guest.
Esplendido Viviana and Andres and also to the staff that provided us with breakfast each morning. We will see you again
- Official Description (provided by the hotel):
- Two thousand years ago, an Ancient Roman residence, as testified by the column dominating the entrance to the hotel. At the start of the 20th century, a Liberty style villa, the chosen refuge of artists, intellectuals and all those looking for an exclusive hideaway. In 2006 a complete restoration and renovation transformed the building into a 4 star boutique hotel in which to experience the traditional hospitality of Capri's most elegant villas. ... more less
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- Also Known As:
- Excelsior Parco Hotel
- Excelsior Parco Capri