It must be the room!Stupid...We[wife and I, and friend] had pre-booked and pre-paid our entire 9 day Italian vacation thru a reputable travel agent.3 days each in Venice,Capri,and Positano.Didn't read all the mixed [seems like either * or ***** ,no middle ground at the Q.] reviews until just prior to departing.Oh boy.Anticipation forthcoming.Well,you can see my stars and know all was well.I did ask as we were checking in"you did give us a nice room,Si?" "Si Senor,we have upgraded you to a very nice room".{This was mid April and the Hotel was almost empty, so it wasn't a stretch and most likely would not have happened in Aug.I think all the guests were on our corridor}The staff was[every one of them]courteous,polite,and made us feel welcome.Our room was newly refurbished,large and beautiful.The included breakfast was all you could want and then some.Great location as well.I'm a fan.It must be the room.