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“Stylish Boutique Hotel” 4 of 5 stars
Review of Hotel Villa Marina

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Hotel Villa Marina
5.0 of 5 Hotel   |   Provinciale Marina Grande 191, 80073 Capri, Island of Capri, Italy   |  
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Ranked #12 of 42 Hotels in Capri
Raynham
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
75 helpful votes 75 helpful votes
“Stylish Boutique Hotel”
4 of 5 stars Reviewed October 7, 2013

This was our first trip to Capri and our travel company listed Hotel Villa Marina as a one hotel we would enjoy. Capri was our final stop in a 15 day tour of Italy,.Upon arriving to the hotel, we were greeted very warmly by the young woman at the reception desk. It was near dinner time and we were offered a light snack and drink out on the terrace area. The attendant even brought seat cushions out for us. The hotel is situated in a really quaint part of town; church bells and athletic field all in close proximity. The rooms are a bit small and cramped. We actually had a difficult time fitting our luggage without tripping over it. But, still stylish and the beds were comfy.
Our room was facing the pool and had a fabulous view of the ocean.
The bathroom was definitely not cleaned prior to our entry. It was designed a bit tricky to say the least...the huge "banana shaped" sink was not user friendly and was also very dirty when we first entered the room. I had to call to have it cleaned and the cleaning attendant argued that "we had dirtied the sink" as she commented that the faucet had been "turned on". I found this a bit odd, but she cleaned the bathroom and smiled as she left our room. We decided to order room service upon arrival at the recommendation of the concierge. He commented that the chef was an incredible addition to the hotel and the food was amazing. We cancelled our restaurant reservations and ordered light sandwiches and grilled veggies. The sandwiches came, no veggies. The sandwiches were cold and not very appetizing. The waiter, who was quite attentive, said he would get our grilled veggies immediately. Thirty minutes later , they arrived cold and flavorless...not like the tasty grilled veggies we had experienced during our travels through Italy.
Breakfast was a similar experience. Coffee had to be"ordered" and there was a lack of waitstaff during breakfast. Coffee took way too long to be served and it seemed as though they were making it cup by cup...very odd.
Eggs were also not readily available as in the other hotels we stayed in and to be ordered as well. All in all, the Hotel Villa Marina is a cute boutique hotel set away from the hustle and bustle of the main area. If you are seeking something small and modern, this is your place.

Room Tip: Stay in the higher level ocean side rooms.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villamarinacapricom, Direttore at Hotel Villa Marina, responded to this review, October 9, 2013
I like your title !!!!

thanks for your comments on your stay and very sorry to understand that we have not fully satisfied your expectation of hospitality .....

may I just reply with some notes on your comments .....Negri Room is a stylish room and this means also banana shaped sink in black Marble.....that sometimes or better at the end of the season will highlights limestone, which could be removed only with deep and technical instruments from specialized company.....unfortunatly at first sight might be seen as something else......very sorry about that but not dirty at all!

our housekeeping department this year and in all 2013 reviews have had the best score for cleaning /order/care ...they really feel responsable and manage this house as their proper house so your comment comes to me as shower in august .....

For the restaurant I grant you that we have a really good fine mediterranean cuisine and our chef is very renomated in the area having being formed from Gualtiero Marchesi in Paris ....i think the room service must be replaced immediatly ....he didn t understand properlythe order and make it in two separate ones .....

Breakfast is served "express" starting from Coffee .....and arriving to the eggs ....we decide to do it served becasue of freshness reason ....we provide our guest the " Eggs Menù" ...it should be a pleasure and sense of unique services , wouldn't it ?

Please feel free to call me also directly , I would like to show you the "essence of Beauty" of Villa Marina that remains a small Boutique hotel in order to provide more intimate atmosphere and familiar services with attention at "quality " instead of " standard luxury chain format".

I remain at your complete disposal with all my staff

with our warmest regards ......

Hotel Manager

gm@villamarinacapri.com
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190 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 6, 2013

We stayed for two nights at the VM and thoroughly enjoyed the friendliness and hospitality of the staff. They greeted us with warmth and smiles, and gave us excellent recommendations for restaurants (Villa Verde, Da Georgia, etc.). The pool suite was beautiful - spacious with lovely decor - and the views from the terrace (marina, Mt Vesuvius, Sorrento) were spectacular. A wonderful driver took us to and from the marina - and even helped me retrieve my bag holding all of our important papers when I accidentally left it on the van! My only complaint is that we didn't spend enough time at the hotel itself (spa, pool, restaurant) so will likely be back.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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villamarinacapricom, Direttore at Hotel Villa Marina, responded to this review, October 9, 2013
Thank you so much for sharing with us and the tripadvisor network your experience of vacation in Capri at Villa Marina Hotel & Spa .

we must admit that recently holidays became year by year shorter and not enough sastisfactory in terms of time for enjoy the destination and discover the beauty of the Island itself.....

so we have a strong reason to come back year after year and taste the best of Capri ....starting from our restaurant Ziqu ...passing by our Stai luxury Spa ....till taking the sun on our solarium or just laying on the hamaca in our rosegardens.......

Waiting forward to welcoming your here for the forthcoming season 2014 at Villa Marina Capri Hotel & Spa
with warmest regards from all the staff

Claudia Papa
gm@villamarinacapri.com
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Padua, Italy
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 27, 2013

Villa Marina it's a really wonderful place in Capri, cared not only in the beautiful rooms, excellent chef and service, quitely place, but also for the view on the dock bay "Marina Piccola" really wonderful. Owner she's an elegant and educate woman of an old Capri family. She's supervisor of this property and with her you can be sure all is perfect.
I have slept and eated last summer in Villa Marina and, with my surprise, I have discover how much people of royal families, business man and famous jet set people stay here without confusion, in complete anonymity and discretion.

I'm sure to coming back in Villa Marina, for sleeping or just for an elegant and quality dinner, or a drink on the superb swimmingpool. Here luxury is a question of character, discretion, beauty without excess.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villamarinacapricom, Direttore at Hotel Villa Marina, responded to this review, October 5, 2013
Thank you so much!

.....and for sharing your feeling of staying with us and waiting forward to welcoming you here in the next season 2014 ....

please keep in touch with us with your email reference to addresse : info@villamarinacapri.com will keep you informed and waiting forward to see you soon again in Capri with us!

All the Staff

Villa Marina ! :-)
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London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 9, 2013

We stayed in Capri at the end of a 15 day road trip through Italy and thought we'd treat ourselves by booking a room at Villa Marina, after seeing it listed as one of the top 25 hotels recommended by travellers on Trip Advisor. We were not disappointed.

THE GOOD:
- Villa Marina is close to Marina Grande, so much so you can reach it on foot. It's a mere 5-10 min walk when you alight from the boat.
- The staff is very professional and their presence discreet, so you can really feel right at home.
- The room we booked was a discounted rate through Expedia/Hotels.com, so -not surprisingly- we got one of the smallest available, not facing the sea. We loved it all the same: great interior design and the terrace area at the back was rather sizeable, with a power socket and excellent WiFi connection. Another reviewer complained some rooms were rather dark, but we saw it as a plus: no unwanted early wake up caused by bright daylight flowing in, plus it meant the room temperature was always comfortable, even without air-con (can't stand air-con, so always turn it off). With so many things to do/see whilst in Capri, you're likely to spend most of your time outside the room anyway.
- The regular hotel shuttle service to/from Capri (10 min drive to Capri)

THE VERY GOOD:
- The garden has got a wonderful view over the bay (marina, Vesuvio, Napoli). The garden in itself is cleverly arranged, allowing guests to always find a corner for themselves on one of the outdoor sofas / hammocks / deck chairs.
- The wellness centre (Jacuzzi, Sauna, steam room, shower bed): the hotel offers it for free on the day of your arrival. Thoroughly recommend allowing some time for this!

THE NOT SO PERFECT:
- this is a matter of personal taste, but the ambient music, which you can hear from all outside areas (pool, garden, restaurant) sounded like lift music to us, targeted at tourists, i.e. playing only cover versions of (o)ver(l)y popular songs.
- We had a nice dinner at Ziqu (the hotel's restaurant): the food was good, but there were no surprises. We had the opportunity to dine at Villa Crespi (near Lake Orta) earlier this year. They have 2 michelin stars and serve you a meal you will never forget for the same price. Then again, prices are on average 20%-30% higher around Capri/Amalfi Coast, so this is more to do with having the right expectations when booking a table.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villamarinacapricom, Direttore at Hotel Villa Marina, responded to this review, October 21, 2013
Thank you for choosing Villa Marina Capri Hotel & Spa

we are happy and we apologize for the delay in replying but your opinion is important to us to provide the best hospitality service ....

we are waiting for the new 2014 season with great new promotions .... and a lot of good food .... our restaurant is entered in one of the best guides to the best Italian restaurants: Espresso Restaurants in 2014 ....

one more excuse to come back soon and taste our cuisine to judge .....

waiting for you soon with regards caprissimi

Hotel manager
gm@villamarinacapri.com
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Puerto Vallarta
1 review
4 of 5 stars Reviewed September 4, 2013

It was a beuatiful place, but days before we arrived we were bumped out of our suite and moved to a regular room. It was okay, but not well lit. The ramp to the rooms was too hard on my mom, but once they discovered that they quickly arranged for her to go back and forth in the blue buggy.

One Friday night there was a singer...she was amazing!

Dinner in the restaurant was outstanding! At first I was surprised there was no one there, but we tried it anyway and ofcourse received amazing service and incredible food.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
1 review
3 of 5 stars Reviewed September 1, 2013

Hotel and rooms are very nice if you choose sea view room..Some stuff are quite helpful aswell. But hotel location is very far from any activities so you need to take shuttle or taxi everyday to go somewhere.

We went there for honeymoon and we told them this and we expected some gesture in return(fruits, wine etc).. as all hotels are doing it to honeymoon couples. But nothing..
And at checkout day , we asked for max 30 min flexibility for late checkout, and they didnt accept.

Room Tip: Room with sea view is a must!
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 28, 2013

we stayed at hotel villa marina in august for two nights. the hotel is not at the top where the town is, it's sort of three quarters way down. when in capri you should really stay closer to the town. they ran an effective shuttle bus to the town. the pool is incredibly small. our room was really dark with no door to the bathtub/shower which was odd. the food was absolutely delicious, that was the best part about the hotel. i also found the hotel sparsely staffed, although, again, very nice people. i wouldn't return because of the location and the dark room.

Room Tip: ask for something overlooking the marina, our room faced the back and was weirdly positioned
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villamarinacapricom, Direttore at Hotel Villa Marina, responded to this review, August 30, 2013
Dear Mrs Marybeth,

Thanks for sharing with us your vacation experience at Villa Marina Capri Hotel & Spa ....and I wonder if you have had originally the proper indication on the property...
as stated on website and everywhere feature the hotel ....the unique selling point is to be OUTSIDE OF THE CROWD AND BUZZY CENTRE OF CAPRI....
we are one of the unique hotel with huge park facing the gulf of Naples with openview on the Marina and their sunset on Amalfitan coast.
Villa Marina starting from a classical room categories around 25 mq size up to 100mq for a Pool Suite is distingued from his unique rooms like Castello Malaparte Neruda Munthe Carmelina all personality that made a mark in Capri with its unique decoration and art pieces....
unique amenities also ...welcome drink in our gardens with chefs specialties....pick up on arrival and departure ...shuttle service from to piazzetta Caprì....wellness session at Stai Spa .....
This is the difference between overstay in the centre Piazzetta or close by.......

Waiting forward to have you soon here again to cudle with our exquisite cuisine at Ziqu Restaurant and at our luxury Stai Spa .

Remaining at your complete disposal with our sincerely regards
Claudia Papa
Hotel Manager
gm@villamarinacapri.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Marina

Address: Provinciale Marina Grande 191, 80073 Capri, Island of Capri, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Island of Capri > Capri
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Capri
#4 Business Hotel in Capri
#8 Romantic Hotel in Capri
#8 Luxury Hotel in Capri
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Villa Marina 5*
Number of rooms: 22
Official Description (provided by the hotel):
Villa Marina Capri Hotel & Spa is glad to welcoming our special guest in 2014 starting from April to October ...don't miss to make reservation as soon as possible in order to get the most convinient accomodation for a comfortable and relaxing vacation on Island of Caprì !Villa Marina Capri Hotel & Spa è lieta di informare la gentile clientela che per l anno 2014 saremo aperti da aprile fino ottobre 2014 e vi suggeriamo di prenotare quanto prima per avere la migliore tariffa per una vacanza da sogno sull isola di Capri ! ... more   less 
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Also Known As:
Marina Hotel Capri

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