We stayed here 4 nights in October 2012. Lovely hotel, we chose this for the views displayed on website. However, when we were there the view was a little hazy over the coast and hotel is out of the town centre.
The hotel supplies a shuttle bus but only at set times, so you do feel like you are on a time schedule, not so free and easy. When on holidays you don't like to be watching the clock. It is a good service though better than having to catch the public buses back to the hotel.
Reception staff are all very helpful organising tours, maps, shuttle bus, departure transport to Rome. They organised our Isle of Capri tour and gave us very good advise on how to get to Pompeii on our own steam. On our last day we had an early departure, the hotel kindly provided us transport to the bus stop in town and even a breakfast pack to take away.
The breakfasts was very good and extensive but the dinners were not too appealing. The restaurant down the road was great, good delicious food, prices very reasonable too, but again there was the time schedule to consider drop-off and pick-up were set times. You could order a taxi if you wanted to do your own thing.
If we had our time over again, would probably stay in town, forgo the hazy views for more freedom to roam the streets of Sorrento at a leisurely pace.
Thanks to all the friendly and very helpful staff of Hotel Prestige.