After days of travel through Italy we were delighted to find this home away from home. They care about you here. The rooms are as good as you can find at this price and the staff is clearly vetted carefully by the hiring manager. The one possible downside is that you are waaaay up the mountain, but they operate an efficient shuttle to take you most everywhere and it was a welcome relief after driving the cities of Italy. Also, check out the new restaurant Refugio. It's nearby - shuttle trip - and the very best food of our 10 days in Italy. The hotel also has a relationship with Panorama Restaurant and it is very good.