If you arrive by train, make sure to arrange for the hotel's shuttle bus (hardly a "bus," its a nicely appointed Mercedes van) to pick you up, otherwise it would be a very expensive ride up the mountain to the hotel. The very helpful staff at Hotel Prestige will remind you of this when sending your confirmation for your stay. We were picked up from the train station right on time and were on our way. It's about a 15-20 minute ride, winding up and around the hillsides. Views from the ride up are beautifully accented by the Italian opera playing on a CD in the shuttle... not a necessity, but definitely a nice touch!
Arriving at the hotel, there is a small parking lot across the street from the entrance. Turn around here and look out... the view is fantastic, even from the parking lot! The bus dropped us off right at the front door, and the driver helped us in with our bags. The front desk agents greeted us and got us checked in right away. We walked up to our room and were quite suprised and pleased with the size of it. We had ample room to move about and situate our luggage. The bathroom is quite cute, with painted wall tiles and a beautiful vanity. The shower was nice, with different options for shower heads/sprays etc. The best part was the view. We had a rather large balcony with a few seats and a table that I spent a few sunrises and sunsets on. After dropping our things, we had a little bit of daylight left, so we decided to explore the grounds. We checked out the breakfast room, which was very nicely decorated and larger than expected. We walked around the pool deck, and found the terraces... there are so many of them! They are beautifully landscaped, with stepping stone paths and log fences, offering views from many different angles. I think they were my favorite part of the hotel. If you walk around them, you can see out toward the other side of the mountain, toward Positano and the Amalfi coast, or if you look out over the pool, you can see across the bay to Naples, with Sorrento below, and the islands of Ischia and Procida off in the distance to your left. Beautiful, beautiful views. We sat on the terrace for a bit and then went off in search of dinner.
As I said earlier, this hotel is way up on the mountain, so moving about is limited. The shuttle also offers service to 1 or 2 restaurants on top of the mountain as well, but after reading the menus, they seemed a little fancier than we were looking for. One was a restaurant with great panoramic views that sounded nice, but pricey, and another restaurant across the street that was supposed to be just ok, and there were hardly any reviews, so we skipped it. The front desk ladies suggested we try the trattoria right around the corner. It was in walking distance and very fairly priced. Trattoria Da Salvatore was the name of it (to be reviewed soon!). The second night we were there, we sat atop the hotel on the terrace serviced by their restaurant to watch the sunset. We skipped the appetizers and just opted for a sunset cocktail. The sunset was gorgeous. We were tired and feeling un-adventurous, so decided to do the pizza place for dinner again... unfortunately, it was closed on Mondays, so we asked the front desk to make another suggestion. Lo Stuzzichino (to be reviewed) was the name of it, and it was in the next town over. They told us that the restaurant their own shuttle they would send for us... the shuttle turned out to be the busboy driving the owner/manager's car! We thought this was just hysterical and went along for the ride, zipping through the mountainside. Too funny, and we loved it.
Breakfast at Hotel Prestige was very good. There were a lot of options, both hot and cold, with many drink choices, and great cappuccino!
All of the staff at Hotel Prestige, from the desk employees, to the room attendants, and shuttle driver spoke excellent English, which left us at ease when asking for recommendations or directions. The hotel is situated pretty far up the mountain on Sorrento, and so there is no real access to anything unless you take the shuttle. It operates on a great and timely schedule, so it's easy to plan your days/evenings, if given a little forethought.
My husband asked if I would have rather stayed down in the city, with ease of access to everything, or travel up and down the mountain on the shuttle each day to stay at Hotel Prestige. I adored this hotel and the scenic ride down into the city. The views are fantastic and the staff's attentiveness and helpfulness can't be beat. We had a great experience all around, and would definitely stay here again!
Just ask for one with a view! They will most likely be over the street, but we weren't bothered...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.