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“Location, Location, Location and Friendliest Staff” 5 of 5 stars
Review of Hotel Plaza

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Hotel Plaza
4.0 of 5 Hotel   |   Via Fuorimura 3, 80067 Sorrento, Italy   |  
Hotel amenities
Ranked #15 of 96 hotels in Sorrento
Montreal, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Location, Location, Location and Friendliest Staff”
5 of 5 stars Reviewed September 25, 2013

First thing I considered when we wanted to visit the Amalfi Coast was, where can we stay as a headquarter place to drive around and get to know this amazing area. And after reading a ton of reviews and heard opinions, my conclusion was the right one: Sorrento!!!!!
For every night we stayed there the three managers gave us the best reference of where to eat, walk, visit and have fun. Amazing Grill with best meat in Italy, pizzas and trattorias, walking distance to the terraces to best views, and also right in the center of the action in the Piazza.
Once we visited Ravello, Amalfi, Positano, with all their charm and beauty, coming back to Sorrento felt like home, and so much activity in the evenings!!
Great Location, alive and fun. Will definitely return. Thank you for your hospitality!!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, September 26, 2013
Dear guest,

hoping that you had a safe trip back home, we would like to thank you for your review on your recent stay at the Plaza hotel in Sorrento.

We are glad that you enjoyed your stay in Sorrento and that you found this lovely town to be the ideal base for your visit to the Amalfi coast.

We are also happy to hear that you appreciated our front desk staff's advice on where to eat and what to visit. The Plaza hotel is located right off the main square and gives you a variety of options in particular when it comes to restaurants, cafès and shops; all within walking distance.

We are pleased to hear that upon returning from your daily trips, you felt like home. Although quite a small town, in summer Sorrento comes alive with so much to do during your evenings.


Thank you for choosing us and we would be very happy to be able to welcome you again in the near future.
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732 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sorrento, Italy
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 19, 2013

Location for this hotel is second to none, main square is 60 seconds walk away. The hotel is always crisp and clean in every aspect. Staff are warm, friendly and alway smiling ready to help should you need it. Breakfast is a buffet which covers most tastes - we were very happy with the freshness of the food especially the home made cakes.
Strongly recommend a stay, we will certainly be back again someday.

Room Tip: All rooms ok but those at the front allow better sunshine on the balcony. Towels at the rooftop pool...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, September 20, 2013
Dear guest,

we hope that you had a safe trip back home and thank you sincerely for your review.

You remarked various services offered at the Plaza hotel in Sorrento and in particular you seem to have appreciated our breakfast buffet. Freshly baked and/or cooked, the food served during breakfast does in fact cover all tastes - from sweet to savoury .

We are glad to hear that you will come back to Sorrento and while waiting to welcome you back, in the meantime we greet you sincerely.
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Worksop, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

Lovely hotel in a good location. Excellent breakfast. Staff very helpfulroof pool area and bar. Great view Just off tasso square and all bars ,shops and resturants. Rooms very good air con. Mini bar Goopd shower in bathroom

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, September 20, 2013
Dear guest,

we hope that you got back home safe and sound and thank you for the time you took to write a review on your recent stay at the Plaza hotel in Sorrento.

Thank you for having used such positive adjectives to describe the many services offered by our hotel. As underlined in the title of your review, the location is perfect to start your daily trips whether using public transportation or private (organized tours and/or private transfers).
Just off the main square, the Plaza hotel is close to historical centre, shops, cafés and restaurants.

We are glad that you enjoyed your stay and hope to see you again in the near future.

Best Regards,
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igalway ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2013 via mobile

We are presently in plaza hotel , leaving on Thursday!
We arrived on Friday to a very warm, friendly, smiling Maria on reception desk. Who wished us a happy anniversary and provided us with upgrade-free- to superior room. We were delighted.
Room lovely, clean, bright,air con.
Breakfast is a feast of fresh food all you can ask for in a smart dining room.
All staff are friendly, helpful.
Location ideal 3 minutes to piazza Tasso, 8 mins to train station and close to beach, port, etc.
Lovely hotel delighted with our choice, we will come again for longer next time.
Thank you Maria-every hotel should have front desk staff like you- and giovanni . Grazie.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, September 20, 2013
Dear valued guest,

we would like to thank you for the positive comments on your very recent stay at the Plaza hotel in Sorrento. It means a lot to us that you have felt the need to write a review before leaving the hotel.

We are delighted to hear that you appreciate our breakfast and central location. But most of all we are glad that you mentioned the friendliness and warmness of our front desk staff. Special care is given to all guests in a very personalised way and little thoughts like the surprise you and your husband received are proof of the fact that the staff tries to contribute in making your stay memorable.

Hoping to welcome you back, in the meantime we greet you sincerely.
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1 review
5 of 5 stars Reviewed September 16, 2013 via mobile

My friend and I stayed here for a relaxing week and I can honestly say it met our expectations. The waiters/waitresses and bar staff were all very friendly & helpful - Diego was lovely - I don't get the name of any of the others - but they were all lovely too! They gave some recommendations of local places to try for food & the barman helped us with our basic Italian.
The hotel is situated close to the main square and 10 minutes from the train station, beach and ferries. The infinity pool had views of Vesuvius & the bay. Amazing. We have the same view from our window. The room was fine & beds comfortable. Ideally placed as just up one flight of stairs for the pool. Good music played everywhere making for a chilled atmosphere.
We managed a few day trips during the week & tried a different restaurant every night.

Thanks to the Hotel team for making my first visit to Sorrento & Italy such a memorable experience. I look forward to going there again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2013

We had a wonderful break at this hotel. A warm welcome from reception on arrival, room exactly as described on their website, all very clean and bright and comfortable bed. Very good breakfast and friendly staff. The roof top pool was truly appreciated after a long days sight seeing; swimming and enjoying the wonderful view of Mount Vesuvius and the bay of Naples was memorable. There was no noise from other guests/lift etc (our room was next to the lift). There was no view from our window but as we weren't at the front of the hotel is was very quiet. The hotel is ideally situated to explore the centre of Sorrento; the train station and buses are five minutes walk away. We would stay at the Hotel Plaza again without hesitation, it was extremely good value for money and perfect for a centrally located hotel. Anyone wanting views of the the bay etc from their rooms need to stay higher up the hillside and have the inconvenience of a long walk into the centre of Sorrento, or in one of the sea front hotels which are expensive.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2013

Found this hotel to be a cool, modern oasis in the heart (and heat) of Sorrento. Very quiet rooms, with excellent, light and airy decor and quiet, easily controlled air-con. All in-room amenities we wanted, including free high-speed wifi, in-room safe, fridge and minibar. Proved to be a good choice, in contrast to some other more traditional accommodation options on offer. Huge range of choice at breakfast (fruit, pastries, cheese, meat, bread, juices, tea, coffee, cakes), including gluten-free options provided (at no notice) on mentioning I was a coeliac. Requested a room with balcony as an amendment to my booking and got exactly that when we arrived, on fifth floor (room 505), on front facade of hotel looking out to street. Bathrobes, slippers etc provided; great shower. Concierge, housekeeping and wait staff all very pleasant and helpful. 150 yards to Piazza Tasso and our favourite eating place, Fauno Bar (gluten-free page in their menu, with pizza and pasta among the options). Has an eco approach to water saving, laundry, power supply, etc, but you don't notice any differences that would affect your enjoyment of the experience of staying here. No restaurant in the evenings, but that was fine for us as we preferred to eat out wherever we found ourselves at night. Pick-up for tours booked was only 5 or 10 minutes' walk away. This was a surprise birthday present for my partner, and earned me many brownie points!

Room Tip: Ask when booking for a superior room (with balcony, if that's what you require) - these are slig...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Plaza

Address: Via Fuorimura 3, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Sorrento
#8 Business Hotel in Sorrento
#12 Romantic Hotel in Sorrento
#14 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Plaza 4*
Official Description (provided by the hotel):
The Plaza Hotel is located in the heart of Sorrento. A Hotel designed in accordance with the eco-philosophy principle: a commitment to responsible management and respect of the environment. Our professional hospitality staff will welcome you to this modern structure, the result of modern design and technology, completely refurbished with Eco-compatible materials.Awake with the aroma of local delicacies offered at the Plaza Restaurant or drop into the Plaza Cafe and taste the snacks prepared for you by our chef .The interiors' warmth and charming atmosphere will embrace you, letting you discover the rooms' vibrant colors, personalized for each level, drawing you to the Sky bar terrace, where you can sip an aperitif at sunset, enjoying the views of Naples’ Bay and the picturesque Valley of the Mills. Infinity pool on the roof top. ... more   less 
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Also Known As:
Plaza Hotel Sorrento

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