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“Great location” 4 of 5 stars
Review of Hotel Plaza

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Hotel Plaza
4.0 of 5 Hotel   |   Via Fuorimura 3, 80067 Sorrento, Italy   |  
Hotel amenities
Ranked #15 of 96 hotels in Sorrento
Hastings, New Zealand
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
53 helpful votes 53 helpful votes
“Great location”
4 of 5 stars Reviewed March 17, 2013

We had a great time here, hotel in a great location away from the main road but close enough to everything. The roof top area is just stunning as is the view, the room smallish but nice. The staff were helpful and friendly, especially the chap who was at the bar by the reception. The breakfast was amazing, food was very good and it was a really pleasant stay, would certainly go back.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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745 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greensboro
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 9, 2013

I stayed at the Hotel Plaza for three nights and spent New Year's Eve there. It is a lovely hotel, right next to the main piazza. The staff are very friendly and the rooms clean. My only complaint would be that the walls are thin and depending on your neighbors, it can be noisy.

Room Tip: Rooms tend to be in alcoves of three which lends to the noise level. Ask if they have any rooms that...
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 29, 2012

I stayed at this hotel in September with three others. Our rooms were exceptionally nice and freah. The location was very near and easily walkable to all of the shops and restaurants in the main tourist area. The swimming pool and deck area were lovely with a fabulous view out to the sea. The breakfast buffet was delicious and bountiful with a wide food selection. The hotel was very modern and attractively decorated in a minimalist style. The staff were friendly and helpful and most spoke English which was great for us since none of us spoke Italian. They helped us to arrange a tour of the Amalfi coast on very short notice and gave good restaurant suggestions. I'd recommend this hotel to anyone except someone who wants more of a country or old style experience.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden, Colorado
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 15, 2012

I am not inclined toward hyperbole, but you could not ask for a better place to stay. This small hotel is a few steps from the Piazza Tasso and just two blocks from the train, but is still on a quiet street. The room was perfect, with a nice view. The staff was extremely helpful in researching our questions. And the breakfast buffet! Where else do the guests take videos of the buffet table because the variety and quality is beyond belief? Stay here; you won't be disappointed.

Room Tip: You pay a bit more to be on an upper floor, but the view is worth it.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunoplaza, Direttore at Hotel Plaza, responded to this review, December 18, 2012
Dear valued guest, thank you for your very positive review! Saying that "you could not ask for a better place to stay" in Sorrento is the kind of comment that motivates us to do ever more to keep and consolidate that reputation.
Looking forward to your next visit in Sorrento, we send our best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 8, 2012

The Plaza is well located in downtown Sorrento close to shopping and good restaurants. Staff is excellent and attentive and it has a charming street side lounge/bar. The breakfast is exceptional with a wide variety of pastries which change seemly every morning.

The only problem we encountered was sound proofing in the rooms. It wasn't street noise that interrupted our sleep (we had a room in the back), it was noise from neighboring rooms and paper thin walls.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunoplaza, Direttore at Hotel Plaza, responded to this review, December 18, 2012
Dear valued guest, thank you for taking your time to write a review after your stay at the Plaza! We are pleased that you enjoyed the hotel's ideal location, our exceptional breakfast and the charming street-side lounge bar. Thank you too for remarking how excellent and attentive our staff is. We are sorry however that some noise coming from nextdoor disturbed your stay. We assume this may have been caused by some inconsiderate behaviour by nearby guests. It is a shame that this problem was not brought to our attention during your stay, we would have found a solution like changing your room for instance. Regards!
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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 7, 2012

A lovely hotel perfectly placed just a few minutes walk from Sorrento's main square, with plenty of bars and restuarants close by. We were there very much out of season in early December and for much of the time we felt like the only guests. The hotel had clearly been renovated and offered clean, modern accommodation throughtout. The breaskfast buffet was plentiful and an improvement compared to most other Europeon offerings.

Parking was easy and the cheapest I could find locally at 10 Euros a day (be warned that this is a constant problem if you plan to drive anywhere in the Amalfi).

On a more personal note my partner was unfortunate enough to fall down some stairs on arrival in Sorrento and spent the better part of an evening in the local hospital. The staff at Hotel Plaza were superb, very attentive and even loaned us the use of a wheelchair for the remainder of our stay (however I do not recommend using one in the Amalfi).

Overall a lovely experience given our slight misfortune and we'll be happy to return.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunoplaza, Direttore at Hotel Plaza, responded to this review, December 8, 2012
Dear sir/madam, you hardly were the only guests in the hotel when you visited but we like the idea that you had that impression. Indeed we want our guests to feel like they are the only guests! We are ever so grateful that you wrote such a lovely review despite the unfortunate, unhappy incident occurred during your vacation. We hope that your foot feels much better now. Thank you for the words of commendation to our staff. We really care for our guests and we always do our best to make them happy. We are glad that the very central position of our hotel also proved a blessing during the misfortune. Thank you too for remarking how cheap the hotel parking is compared to the average charges of the area. Reservation of such parking lots is always recommended since limited. We also enjoyed your comments about our plentiful buffet breakfast ways above the average European offerings. We look forward to your return!
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New York
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 25, 2012

We were recently supposed to honeymoon in Italy and were staying at the Hotel Plaza for part of our trip. Due to hurricane Sandy hitting the East Coast of the US, our flight to Italy was canceled and our trip inevitably cancelled as well.

Although we haven’t gotten to stay yet, we can’t say enough about the hospitality we received from the staff at the Hotel Plaza. We were recommended to the hotel by a close friend, so we were eager to visit. We certainly make it a point to do so in the future. They were overly accommodating in the booking and cancellation process. We are going to try to postpone our honeymoon trip in the future and we will be sure to rebook with them because of the level of professionalism they showed us during this misfortunate situation. If you are looking for a hotel, I would recommend booking with them based off the high level of hospitality they have shown us during this circumstance.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunoplaza, Direttore at Hotel Plaza, responded to this review, November 26, 2012
Dear valued guest,
thank you ever so much for your most kind and appreciative review! We are sorry that your honeymoon was somehow upset by hurricane Sandy. We are pleased at the same time though that despite the misfortunate situation you eventually managed to come to Sorrento and stay at the Plaza. Thank you for commenting on our "high level of hospitality" as this is exactly what we are striving for. We are delighted to know that having postponed your honeymoon trip in the future you plan to come back to the Plaza. We eagerly anticipate your return and we will make sure that your honeymoon be memorable indeed. Regards.
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Additional Information about Hotel Plaza

Address: Via Fuorimura 3, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Sorrento
#8 Business Hotel in Sorrento
#12 Romantic Hotel in Sorrento
#14 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Plaza 4*
Official Description (provided by the hotel):
The Plaza Hotel is located in the heart of Sorrento. A Hotel designed in accordance with the eco-philosophy principle: a commitment to responsible management and respect of the environment. Our professional hospitality staff will welcome you to this modern structure, the result of modern design and technology, completely refurbished with Eco-compatible materials.Awake with the aroma of local delicacies offered at the Plaza Restaurant or drop into the Plaza Cafe and taste the snacks prepared for you by our chef .The interiors' warmth and charming atmosphere will embrace you, letting you discover the rooms' vibrant colors, personalized for each level, drawing you to the Sky bar terrace, where you can sip an aperitif at sunset, enjoying the views of Naples’ Bay and the picturesque Valley of the Mills. Infinity pool on the roof top. ... more   less 
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Also Known As:
Plaza Hotel Sorrento

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