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“Location and staff are perfect.” 4 of 5 stars
Review of Hotel Sorrento City

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Hotel Sorrento City
3.0 of 5 Hotel   |   Corso Italia, 221, 80067 Sorrento, Italy   |  
Hotel amenities
Ranked #44 of 96 Hotels in Sorrento
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Location and staff are perfect.”
4 of 5 stars Reviewed August 28, 2013

We were meeting family here recently. Hotel is centrally located, close to restaurants and shops. As the name suggests, in the centre of Sorrento. The staff were wonderful from the front desk, the breakfast lady and the housekeeping - all very helpful. My family were leaving early in the morning, the night manager packed them some breakfast to go. Our room was quite small, but adequate and clean. There is a rooftop terrace (which was a criteria for choosing this hotel) the hotel bar didn't cater for eight revellers each evening, but we managed ok. Would certainly stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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476 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • English first
  • French first
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English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 28, 2013

The location of the hotel makes it very convenient, it's not only closeby the station, but only a short walk to the main square and a large selection of restaurants and cafes. We thought our room was pretty spacious, we had a side facing view and a tiny outside area with just a glimpse of the main road. Bearing in mind it was August, very crowded and busy - particularly on the weekend evenings when it was noisy on the street outside late into the evening, we weren't too bothered not to be overlooking it. Staff were friendly, breakfast was fine, lots of cakes to choose from, fresh fruit and breads - the only letdown was the coffee machine which seemed to go wrong alot when we were there! We sat on the roof area a few times which was nice enough although we expected a bar to be up there! You can only consume drinks from the hotel, so had to go to reception each time to purchase a drink from the fridge, then head back up to the top floor each time. Drinks were cheap but it was abit inconvenient. To end on a positive, rooms were kept very clean and the decor was fresh and tidy.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 27, 2013

this hotel was great and not expensive the breakfast is continental nothing flash but enough for the price you pay. The staff are friendly and the lady on reception was very helpful and nothing was too much trouble. The room was clean with enough room for two. The hotel itself was on the main street through the centre of Sorrento. The bus terminal and train station are one road up from the hotel which takes you on a small ride to Pompei or Naples. The centre square and the tourist information office are on the same street not more than 100 yards away. It's a five minute walk to a small park which has a lift (for a small charge) which takes you down to the waters edge and then five minutes to the port where you can get a boat to the surrounding islands i.e. Capri & Ana Carpri where that is a small church you must visit with coloured tiled mosaic floor (a must see - 2Euros). It was an all round good experience despite the rain. We would definitely go back to the same hotel.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 16, 2013 via mobile

We found the room was quite small but that was typical from our experience in Italy and France. That is the only thing you could call a negative. The staff were great and gave us plenty of advice on what to see and where to eat. We took the advice and no regrets at all!! Location could not be better. Our room overlooked the main street and was double glazed so no noise problem. Not that it mattered as we were out enjoying the atmosphere in Sorrento. Great town and hotel is a great place to stay!! Would recommend for sure!!!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Elmhurst
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 4, 2013

I chose this hotel for the location, and the location turned out to be excellent. It was just a two to three minute walk to Piazza Tassos, which is where everything seems to happen in Sorrento. The train station was just a few minutes walk the other direction. The rooms were very clean and the staff was always very helpful and friendly. We had a few issues with the coffee machine in the breakfast area. It malfunctioned a few times and we needed some directions, but the breakfast food was all very fresh. The selection was practically identical to the two other hotels we stayed at in Italy, but there was enough variety to keep everyone in our family of 5 happy. The morning that we departed, the front desk clerk heard us discussing that we would have to grab some breakfast at the train station since we were leaving the hotel early. He offered to have breakfast ready for us 30 minutes before the usual start time so that we could eat before we left. How kind, and much more convenient!

If you have an odd number of people, they have triples available which is another reason we chose it. I was a little worried when I was booking the hotel in February because I wasn't getting very timely responses to my direct emails. I had a few questions that I wanted to ask, and had a hard time contacting anyone. I finally learned that the hotel was closed for the season which is why they weren't so quick to respond. Sorrento being a small place evidently does really scale back in the winter months when it is not full of tourists.

Overall, this was a great hotel at a very reasonable price.

Room Tip: Some rooms face the front of the hotel and have a street view. Others do not. The street noise was n...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

First time for me in this hotel ( not in Sorrento) and I was very pleased about everything. First the reception. Teresa was very helpful, she gave us lots of information and also she prepared a small aperitivo the day we arrived. Rooms are clean, nice and spacious. Breakfast in the morning has lots of choices, from excellent cakes to nice cured meat and cheese. There is also a terrace on the top floor where I had a very cold beer for only €1.50. Thanks everyone for the excellent job. I'll be back!!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 27, 2013 via mobile

Good location and nice daily breakfast choices but the room we were given was quite small. The pictures of the hotel I thought were misleading. Yes we had a balcony, but it was so small that it was unusable and was overlooking an alley. The air conditioner was almost no help and you cannot keep it on during the day while you are out so you walk into a very warm room.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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sorrentocity, Direttore at Hotel Sorrento City, responded to this review, July 30, 2013
Google Translation
Gentile cliente, ho davvero poco da dire di fronte alle Sue parole, La ringrazio innanzitutto per aver recensito l' albergo, ma vorrei davvero capire di quale vicolo parla visto che , delle dodici camere disponibili , dieci affacciano sul Corso Italia, strada principale di Sorrento , e peraltro dai nostri balconi , di dimensioni NORMALI, abbastanza spaziosi da poter offrire ben due poltroncine ed un tavolo, si puo' ammirare piazza Tasso.
Indubbiamente le altre due stanze occupano una posizione diversa....nel senso che si affacciano sul fianco del palazetto, e quindi non vedono il Corso principale per intero, ma di certo non affacciano su nessun vicolo, anche perche ' nelle immediate vicinanze non ce ne sono, i vicoletti di Sorrento, sono infatti situati nel centro storico a 500 metri da noi.L'hotel offre anche un roof all'ultimo piano, come potra' notare, e' sottolineato anche in altre recensioni dei nostri utenti, e, all'arrivo la portineria informa i clienti.
infine, l'aria condizionata si spegne all'apertura del balcone o uscendo dalla camera, ma , chiedendo semplicemente in portineria, l'aria viene riaccesa anche quando la camera e' vuota, direttamente da noi...anche questa informazione viene fornita all'arrivo, sempre.
la ringrazio
Roberta Di leva
hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sorrento City

Address: Corso Italia, 221, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#28 Romantic Hotel in Sorrento
#32 Family Hotel in Sorrento
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sorrento City 3*
Official Description (provided by the hotel):
A jewel in the heart of Sorrento, Sorrento City Hotel is a boutique hotel a short walk to Piazza Tasso: a living room to live the harmony of Sorrento Peninsula hospitality; a hotel, completely refurbished, which was the first Maison Meublè built in 50’s, where you can spend days of pure wonder. Style and elegance, prime quality of service and discretion make this hotel a symbol of Sorrento Peninsula hospitality. ... more   less 
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Also Known As:
City Hotel Sorrento
Sorrento City Hotel

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