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“grrrreat hotel” 5 of 5 stars
Review of Hotel Sorrento City

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Hotel Sorrento City
3.0 of 5 Hotel   |   Corso Italia, 221, 80067 Sorrento, Italy   |  
Hotel amenities
Ranked #44 of 96 Hotels in Sorrento
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“grrrreat hotel”
5 of 5 stars Reviewed August 27, 2013

this hotel was great and not expensive the breakfast is continental nothing flash but enough for the price you pay. The staff are friendly and the lady on reception was very helpful and nothing was too much trouble. The room was clean with enough room for two. The hotel itself was on the main street through the centre of Sorrento. The bus terminal and train station are one road up from the hotel which takes you on a small ride to Pompei or Naples. The centre square and the tourist information office are on the same street not more than 100 yards away. It's a five minute walk to a small park which has a lift (for a small charge) which takes you down to the waters edge and then five minutes to the port where you can get a boat to the surrounding islands i.e. Capri & Ana Carpri where that is a small church you must visit with coloured tiled mosaic floor (a must see - 2Euros). It was an all round good experience despite the rain. We would definitely go back to the same hotel.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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532 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
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English first
Auckland Region, New Zealand
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 16, 2013

We found the room was quite small but that was typical from our experience in Italy and France. That is the only thing you could call a negative. The staff were great and gave us plenty of advice on what to see and where to eat. We took the advice and no regrets at all!! Location could not be better. Our room overlooked the main street and was double glazed so no noise problem. Not that it mattered as we were out enjoying the atmosphere in Sorrento. Great town and hotel is a great place to stay!! Would recommend for sure!!!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Elmhurst
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 4, 2013

I chose this hotel for the location, and the location turned out to be excellent. It was just a two to three minute walk to Piazza Tassos, which is where everything seems to happen in Sorrento. The train station was just a few minutes walk the other direction. The rooms were very clean and the staff was always very helpful and friendly. We had a few issues with the coffee machine in the breakfast area. It malfunctioned a few times and we needed some directions, but the breakfast food was all very fresh. The selection was practically identical to the two other hotels we stayed at in Italy, but there was enough variety to keep everyone in our family of 5 happy. The morning that we departed, the front desk clerk heard us discussing that we would have to grab some breakfast at the train station since we were leaving the hotel early. He offered to have breakfast ready for us 30 minutes before the usual start time so that we could eat before we left. How kind, and much more convenient!

If you have an odd number of people, they have triples available which is another reason we chose it. I was a little worried when I was booking the hotel in February because I wasn't getting very timely responses to my direct emails. I had a few questions that I wanted to ask, and had a hard time contacting anyone. I finally learned that the hotel was closed for the season which is why they weren't so quick to respond. Sorrento being a small place evidently does really scale back in the winter months when it is not full of tourists.

Overall, this was a great hotel at a very reasonable price.

Room Tip: Some rooms face the front of the hotel and have a street view. Others do not. The street noise was n...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 45 cities Reviews in 45 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

First time for me in this hotel ( not in Sorrento) and I was very pleased about everything. First the reception. Teresa was very helpful, she gave us lots of information and also she prepared a small aperitivo the day we arrived. Rooms are clean, nice and spacious. Breakfast in the morning has lots of choices, from excellent cakes to nice cured meat and cheese. There is also a terrace on the top floor where I had a very cold beer for only €1.50. Thanks everyone for the excellent job. I'll be back!!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 27, 2013

Good location and nice daily breakfast choices but the room we were given was quite small. The pictures of the hotel I thought were misleading. Yes we had a balcony, but it was so small that it was unusable and was overlooking an alley. The air conditioner was almost no help and you cannot keep it on during the day while you are out so you walk into a very warm room.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sorrentocity, Direttore at Hotel Sorrento City, responded to this review, July 30, 2013
Google Translation
Gentile cliente, ho davvero poco da dire di fronte alle Sue parole, La ringrazio innanzitutto per aver recensito l' albergo, ma vorrei davvero capire di quale vicolo parla visto che , delle dodici camere disponibili , dieci affacciano sul Corso Italia, strada principale di Sorrento , e peraltro dai nostri balconi , di dimensioni NORMALI, abbastanza spaziosi da poter offrire ben due poltroncine ed un tavolo, si puo' ammirare piazza Tasso.
Indubbiamente le altre due stanze occupano una posizione diversa....nel senso che si affacciano sul fianco del palazetto, e quindi non vedono il Corso principale per intero, ma di certo non affacciano su nessun vicolo, anche perche ' nelle immediate vicinanze non ce ne sono, i vicoletti di Sorrento, sono infatti situati nel centro storico a 500 metri da noi.L'hotel offre anche un roof all'ultimo piano, come potra' notare, e' sottolineato anche in altre recensioni dei nostri utenti, e, all'arrivo la portineria informa i clienti.
infine, l'aria condizionata si spegne all'apertura del balcone o uscendo dalla camera, ma , chiedendo semplicemente in portineria, l'aria viene riaccesa anche quando la camera e' vuota, direttamente da noi...anche questa informazione viene fornita all'arrivo, sempre.
la ringrazio
Roberta Di leva
hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajax
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2013

Stayed for two nights. The room was a little small and left no room for our two suitcases. But other than this minor inconvenience it was clean, the staff extremely friendly, courteous and always ready to help. They recommended our tour to the Amalfi Coast and the Sorrento Musical. Good recommendations especially the Amalfi Drive tour. Good continental breakfast with plenty of fruit.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Capri
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 22, 2013

This is a good city hotel, very cosy and has small, but nice rooms. We had a room with a balcony and could sit and watch people walking by. You are right in the middle of the centre, but the street is not noisy and has a lot of shops and cafees. Our portier Teresa was very helpful and we loved our stay at hotel Sorrento City.

Room Tip: Take a room with a balcony. That is nice.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Additional Information about Hotel Sorrento City

Address: Corso Italia, 221, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#28 Romantic Hotel in Sorrento
#32 Family Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Sorrento City 3*
Number of rooms: 12
Official Description (provided by the hotel):
A jewel in the heart of Sorrento, Sorrento City Hotel is a boutique hotel a short walk to Piazza Tasso: a living room to live the harmony of Sorrento Peninsula hospitality; a hotel, completely refurbished, which was the first Maison Meublè built in 50’s, where you can spend days of pure wonder. Style and elegance, prime quality of service and discretion make this hotel a symbol of Sorrento Peninsula hospitality. ... more   less 
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Also Known As:
City Hotel Sorrento
Sorrento City Hotel

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