We stayed at the Sorrento City in September. The plus it has going for it, it is very clean, in the center of Sorrento and has a good breakfast, plus the staff is good. However the bad is, they show views of the main street of Sorrento as the view you will receive on their web site and when we checked in our view was of a wall of a small court yard. When we spoke to the front desk they told us since we had only booked two nights we could not get the view as it was being used for guests with longer stays and we could not move rooms as the hotel was booked. In addition. after looking again at their web site, it states in very very small print the view is not for all rooms. One last item, there was the smell of cleaning fluids used for the hotel coming up the stairs to our room and it was not good. The price of the Sorrento compared to other hotels in the area was ok but will pass on this place if in Sorrento again because of the view situation and the smell.

This small hotel was meticulous and located in a perfect place. We could walk everywhere, including the train station. The breakfast was quite nice, especially Teresa's home baked cakes! We had a nice balcony on the street and the price was very reasonable. The staff was very helpful and all spoke excellent English. The beds were typically Italian and way too hard for my taste, but the pillows were nice. Connecting to the wi-fi was sometimes frustratiing but it was free and in our room.

We also found this hotel through Trip Advisor and like other reviewers were certainly not disappointed. We stayed for 5 nights and would not hesitate to recommend this hotel to others and look forward to a return stay. Sometimes I wonder what makes a property so memorable. After all, there are many hotels with comaprable amenities. Long after I have forgotten the delicious breakfasts, the friendly and helpful staff, the clean and comfortable room etc. I shall never forget Theresa. Theresa, whose lovely smile and caring ways could serve as a model for all of us who have to work with the public, not an easy task. Theresa is the public "face" of the Hotel Sorrento City. A warm welcome goes a long way, thanks Theresa. Also a thanks to the gentleman at the desk one night who when told by my husband that I had a bad cold, offered to make me hot tea with lemon. By the way, a visit to the local hospital confirmed that I had influenza-fever, chills, wicked cough etc. It rained most of the time that we were in Sorrento. The Circumvesuviana to Naples, Pompeii and Ercolano was hot, stuffy and sardine packed BUT I was still happy at Hotel Sorrento City!

We just came back from a wonderful break in Sorrento, based in this hotel. We are a family with 2 children of less than 10 year old and found the hotel was ideal for all our explorations during the 5 days we stayed there. The room was a quadruple room, of sufficient size (bunk bed for the kids and double bed for us) very clean and the breakfast was good with sufficient variety. The hotel is only a couple of minutes walking from the Circumvenusiana station where you can catch a train to Pompei or Herculanum very easily and also a short walk from the harbor for the ferries to Capri and very central if you are looking to just enjoy a stroll in the old streets of Sorrento. The staff was very friendly and we really enjoyed it there. In summary, a good hotel from where to explore.