Having been advised that the hotel was 'recently refurbished' we were expecting a lot more than what we got. In no way has this place been refurbished, rooms are old and tired, the shower was moldy with the door seals missing and the shower literally only dripping water, communal area walls were crumbling in places and the lift was so small we had to go up separately.
We were put in a room at the front of the building right on a busy road and the windows do nothing to block out the noise, there is no chance of any sleep staying at the front, it was so bad we asked to be moved at the earliest opportunity. The staff were not very helpful and seemed quite upset at our polite request to try and get some sleep!
Breakfast is served in the hotel next door, which was of very poor quality. The pool is nice and clean but the area closes at 6pm, the drinks from the bar are extortionate prices, 5euros for a can of coke so we got supplies from town and paid 69cents for the same thing.
The hotel is situated on the outskirts of town so its a 30 minute walk into the nice area where all of the bars and restaurants are located. The hotel 'beach' is tiny and mainly rock and costs 20euro a day so didn't seem worth it.
Considering the 4 star hotel we were in, in Naples, this place should be rated as 2 star nothing more. I really would recommend spending your money elsewhere as the rates were not low enough for the standard of this place.
- Also Known As:
- La Residenza Sorrento
- La Residenza Hotel
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