This is one of those places that you could not put your finger on the something was just not right about the place.
The foyer was quite nice and pleasant however after a while of sitting around and having a drink, the cracks would show through facade of the aura of the place.
The bar was of medium size relatively functional but nothing to set the world alight. The reception area was rather grim and fuddy duddy, It did not bode well with the rest of the downstairs area.
The downstairs toilets and cloakrooms looked like a children's party had attacked it and was somewhat disappointing on our first arrival day.
The rooms this is a case in point the small are small very small the medium and large rooms are ok but no room in this hotel is worth its tariff suggested charge of up to £250 per night.
There are very little or no views in these rooms only roof tops, against other hotels in the area this is not a plus point.
The rooms are of standard decor with a hessian style wall paper on the lower half, mine looked worn as though an animal had clawed it or cases rubbing against it. The upper walls was plain paper with a dado rail. There was a head board affair at the heads of the beds with the hotel logo in a picture frame style, that was not affixed properly. The wash rooms were small functional neat but small, It was difficult for someone 6 foot 1 to move about in.
The TV was a 14 inch LCD and mine was busted.
A word of caution the door buzzers on the rooms to these places sound like UK Electronic Fire Alarms, my wife had the living daylights scared out of her when someone activated the button.
The hotel charges £25 per week approximately for internet services, a very poor broadband signal and not worth the money, which should have been free of charge:
I walked to the top of the hotel to try to find the roof terrace and came across loads of paraphernalia bedding and junk stuffed in a fire exit corner it was NOT a good sight or impression.
The swimming pool area is above ground on the second floor quite nice but I was concerned as some rooms had fenced off baclonettes to it with a type of cloth affair.
My wfe was bitten to death by some type of fly, the bite marks scared her for over three months. They should spray the area with chemicals to kill the things: In august stay well clear of the foliage area near the pool and shower regularly at poolside.
The restaurant: The food was ok on a half board basis breakfast was the best meal of the day but cold all cold and continental the service in the restaurant was exceptional and the staff at this location were superlative. (I cannot say the same about the staff in the rest or other parts of the hotel): The evening meal was of a poor standard, for hotel that boasts a chef in the area as one of the top I found that somewhat confusing.
Starters were nice chose of about three dishes. Main course was meat, fish or a vegi choice basically two slices and a bit of veg and sauce: The puddings, desert or dolce was awful for hotel of this supposed quality the sweet was not appropriate, viennetta and pre packed puddings from a boxed wholesaler, that had no love in it at all:
I saw a number of wear and tear issues at the hotel in the restaurant like curtain tie back hooks hanging of the walls where the plaster had collapsed, attention to detail was amiss here.
This is not or nowhere near 4 star in my own personal opinion of which this review is based on if you come here with that in mind you WILL be disappointed.
This is a Posthouse/low end Hilton express premier lodge type of quality establishment and nothing else.
The beds were awful no further comment needed.
Sorrento is not what it used to be in days of old some 20 to 30 years ago. The Je Ne Sais Quoi or its mojo has been lost a little:
The Italians in the south are all too quick to relive you of your money, with a minimum amount of effort maximum amount of return attitude.
This place is riddled in UK based cheap and nasty coach holiday company tours the holiday makers are herded like sheep in a corner out of the way of the main guests and do not appear to get the same food.
The Thompson's hoilday makers appear to get better tables and treatment across the board.
The reception staff are little arrogant and some what over confident bordering on bombastic, don't bother trying to practice your Italian as they are too busy showing off their English. By the way there was not a lady or female member of staff in sight at the place. The lack of a pretty female receptionist was amiss in the place.
I am afraid that one or two of them spoilt the ambiance of the place across the board. This Is One Of Those Places that you cannot put your finger on something is or was not quite right about it. On the whole we found it quite annoying. If you get a deal on about £1100 per person for 14 days by flight than I would consider that fair value, go any other way or straight in through the door and you could get stung or be very disappointed this is a Caveat Emptor situation and being near Pompeii the Latin is most appropriate.
It is a very dark and statesmen like place with mahogany woods and trimmings abound:
It is just a shame that it is spoilt by over formality staff that appear to be a little too over officious in the process:
I would find somewhere a little more better and classy for your your money: Not Recommended:
I would look around first before picking this place unless you can get for a 100 euros a night half...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.