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“What a great Hotel !” 5 of 5 stars
Review of Grand Hotel De La Ville

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Grand Hotel De La Ville
4.0 of 5 Hotel   |   Via Rota, 15, 80067 Sorrento, Italy   |  
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Ranked #13 of 96 Hotels in Sorrento
Whitstable, United Kingdom
1 review
1 helpful vote 1 helpful vote
“What a great Hotel !”
5 of 5 stars Reviewed October 2, 2012

Just spent a great week at this hotel, having been recommended same by travel agent
.
The Hotel is in a great location within stroll of main town. We arrived late,and tired, as flight delayed, but were cheered by the wonderful reception we got as soon as we arrived.
Its a lovely Hotel and all areas were immaculately clean.. Our standard room was light spacious and well appointed.
The food was good and plentiful,and we enjoyed the 'Italian' coffee.
The restaurant staff were all very good and dispite being very busy, still always found time for a chat. All the staff in the hotel seemed determined to make everyones stay as enjoyable as possible.
I managed a foot injury whilst on holiday and the staff were genuinely concerned and I was offered all sorts of help.
We would not hesitate to recommend this hotel- and as previosly stated it warrants its four stars,and is one of the best we have stayed at .

The Coopers

Room Tip: Front of hotel- view of sea and Versuvius. Large for standard room and nice and bright.It was nice t...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville, responded to this review, October 5, 2012
Dear Guest,

thank for choosing Grand Hotel De La Ville and for posting this nice review.
We are happy to know that your stay met your expectations
Your comments let us feel very proud of our work, that as we always say is the best remuneration for our efforts.
We extended your comments to our staff members and they all send their warmest regards

The Management
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1,647 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (509)
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lancashire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2012

Just got home from a wonderful weeks stay at the hotel. From arriving and to sadly departing we had the best holiday. The hotel is lovely, exceptionally clean, staff very friendly and helpful and the food was very very good. We particularly enjoyed the Gala Evening although each day the choices on the menu were delicious. Many thanks to all the staff in the resturant (Enzo and Carmine you have a wonderful team), Domenico and Flora in the bar, our wonderful cleaner (we stayed on the 5th floor) who kept our room spotless and the very patient and always smiling reception staff . The hotel is in a great location, only 10 minutes walk to the main square, but not in a busy area. We would most certainly recommend this hotel and will be back ourselves next year.

Room Tip: The hotel is situated in a residential area and all rooms have a balcony.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville, responded to this review, October 5, 2012
Dear guests,

We are glad to read your review and to know that you will come back again next here!
We always do all our best for the client’s satisfaction from the choice of menus to service and cleaning, helped of course by the gorgeous position of our hotel, the ideal to visit Sorrento in a very comfortable way.
See you soon at the Grand Hotel De la Ville

Best regards
The Management
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2012 via mobile

We only stayed here for four days but it was very nice very clean friendly and helpful staff. Only a short walk to sorrentos square. Very nice atmosphere food was nice. Would recommend this hotel to my friends and family.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville, responded to this review, October 5, 2012
Dear Guest,

we very looking forward to having you here again for another enjoyable (but longer) stay at the Grand Hotel De La Ville. It is an honour to know that you will recommend us to your family and friends.

Best regards
The Management
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Chelmsford, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2012

We stayed in this fantastic hotel from 11/9 till 21/9 after a recommendation from a friend we can't thank her enough, from the minute we arrived to the sad day we left we were treated superbly.

The reception staff were so helpfull and if they didn't know that answer they made sure they found out for us and always greeted you with a smile.

The room we had 326 did not have a fantastic view as it looked out on to flats but as we only used the room to shower, change and sleep it did not matter as it was kept immaculate with clean sheets and towels everyday.

The experience in the dinning room was second to none Enzo (the charmer) greeted you every day with a kiss or a handshake. The food from the breakfast buffet to evening dinner was excellent lots of choices. I cannot thank Enzo and his fantastic team enough for their help, smiles, fun and laughter they gave us it was a pleasure to eat in their dinning room.

The hotel is in a good location near the Piazzo Square, bus station, train station and harbour all within easy walking distance.

This was our first stay at this hotel but it will not be our last I would highly recommend it to anyone.

Once again thank you to everyone for making our holiday so special.

Lots of love Elaine Trevor Mandy & Laurie xx

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville, responded to this review, October 5, 2012
Dear Guests
We would like to thank you for your detailed review and we are also glad to know that your stay with us met your expectations
We are all very flattered by your kind remarks and would like to thank you for that.
We look forward to having you among us again in the near future.
Sincerely
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bracknell, England, United Kingdom
1 review
4 of 5 stars Reviewed September 30, 2012

We have just returned from an excellent 7 nights at the De Ville. The staff are all very helpful and make you feel very special, even when they are rushed off their feet.
The room we stayed in was clean and was cleaned daily, the view was a bit disapointing, as we overlooked the garden, and there was so much greenery that we couldn't see anything else, also the block of appartments that were facing us were being renevated and there was a lot of drilling and banging going on during the day.(would have been nice to have been informed of this)
The food was very good in the restaurant, a good choice and large portions, the only thing was the wine was very expensive which spoiled the experience as you were always concerned about racking up a huge bill. Breakfast was good with a large choice of food, but tea and coffee left a lot to be desired, ask for a cappachino instead.
The hotel was always clean and there was always someone to ask if you needed any help.
If you do go, you must go along to the sister hotel "The Royal" and go down in the lift to the bathing platform and swim in the sea from there, it is lovely.
Another "must do" while in sorrento is to go on the Green Fun bus, it is crazy and such good fun, the driver not only drives the bus but entertains you with very good singing and and a tamborine.
We would go back to the De la Ville.

Room Tip: Ask for a sea view and above level 2 all rooms have air con and balcony.
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leiden, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2012

Stayed in the hotel for a week. Excellent location for visiting Pompei and Ercolano (by train) and the Amalfi coast (by bus, excursion offered by the hotel at a fair price (E34).
We had a room with sea view. The room was nice and clean and with a spacious terrace that overlooked the bay of Sorrento and the Vesuvius.
The personnel at both the reception desk and in the restaurant was very helpful and friendly and the food was good and really good value for money. The atmosphere of the hotel was warm and informal. This hotel earns it's 4 stars!
Only issue was that our room (530, top floor) was close to the elevator, which at night caused a noise that hampered sleeping (fortunately many hotel guests were old and went to bed early!)

Room Tip: See review. Take a room on the upper floor (or the one below) with sea view, but not the one next to...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2012

Dear Team

I would like to take this opportunity to feedback on our recent holiday to Sorrento and the stay in your hotel, I want to congratulate your team on the whole hotel experience, we have been fortunate to have stayed in high end hotels such as The Carlton in Cannes, The Westin Europa & Regina in Venice, The Bellagio in Las Vegas, but feel you have equalled and surpassed the customer experience in all of these other hotels.
I feel that Enzo and his team namely Carmine, Giuseppe and the wine waiter (sorry didn’t get his name) where absolutely outstanding in providing a service throughout breakfast lunch and dinner, secondly in the hotel bar, the manger Dominico and Flora made the whole experience extra special, on the front desk Fabiana, Annalisa and Lucio are again just superb and helpful in every way, a credit to the hotel, I am sure that all the staff in the hotel are at the same standard just didn’t get to deal with them.

Bravo Team.


Regards Trevor and Alison

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel De La Ville

Address: Via Rota, 15, 80067 Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Sorrento
#8 Family Hotel in Sorrento
#11 Romantic Hotel in Sorrento
#12 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel De La Ville 4*
Number of rooms: 120
Official Description (provided by the hotel):
A warm and welcoming atmosphere, a relaxed ambience with every type of comfort and the spectacular setting of the Gulf of Naples, combined with the cordiality and professionalism of the staff, are among the main features that make a stay at the Grand Hotel De La Ville unique. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Grand Hotel De La Ville Sorrento

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