Having read all the trip advisor reviews, I must say I thought they were too good to be true, but lets just say the hotel lived up to all expectations. The staff were attentive, the rooms were cleaned at least twice a day! The food from the restaurant was absolutely fantastic, and if there wasn't something on the menu for the kids, it was no problem to get something special made up. The pool was excellent, although in October, the low sun disappeared about 4pm. To make advantage of this though, make sure you get a room that is either sea facing or pool facing, with balcony, that way you can leave the pool, and relax on the balcony, with a glass of wine from the complimentary bottle that was provided (very nice touch).
As mentioned in other reviews, the only slight negative is the location of the hotel, however this is more than compensated with the regular free shuttle bus provided by the hotel. Every hour for the 10 minute journey into Sorrento.
Also as noted in other reviews, if you arrive into Sorrento by bus or train, make sure you take the free shuttle bus to the hotel, a taxi will cost you €30+. You need to exit the station, walk south for around 300 metres, then the bus picks you up just past the hotel Cesar Augusto ( on a small bridge). This wasn't particularly clear on the info we had been provided with from the hotel.
Public transport (apart from taxis) is particularly cheep. You can take the circumvisuvio train to Naples or Pompeii or Herculaneum, for just a few euros.
An absolutely fantastic hotel, we would love to go back sometime soon.
If you are travelling yourself, we would recommend you take e bus from Naples airport direct to sorrento, this costs just €10 per person, then walk up to the shuttle collection point to pick up free shuttle bus to hotel. A taxi transfer would have cost us (4 people) over €150.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 27, 2012
The management and all the staff would like to thank all customers who appreciated the hard work done to make their stay as pleasant as possible.
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We hope to have you back with us in the near future 2013
Ugo Di Maio, mgr.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.