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“real service” 5 of 5 stars
Review of BEST WESTERN Hotel La Solara

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BEST WESTERN Hotel La Solara
4.0 of 5 Hotel   |   Via Capo 118, 80067 Sorrento, Italy   |  
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€25 off room rate
Ranked #6 of 96 Hotels in Sorrento
Colchester, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“real service”
5 of 5 stars Reviewed November 6, 2012

We stayed at the La Solara for a second year and the service was again brilliant. The hotel has great views, not quite perfect as Vesuvius isn't visible, but the view of the bay and islands is worth it. The restaurant serves excellent non fussy Italian food with a good well priced wine list. However, the service you get from all the staff is second to none. Nothing is too much trouble and you always feel that the staff are there just for you. The hotel bus to Sorrento is reliable and very convenient.

Room Tip: get a balcony room overlooking the bay of naples.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UGOSolara, Manager at BEST WESTERN Hotel La Solara, responded to this review, November 7, 2012
The management and all the staff would like to thank all customers who appreciated the hard work done to make their stay as pleasant as possible.
We hope to have you back with us in the near future 2013
Ugo Di Maio, mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,443 reviews from our community

Traveler rating
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    170
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
saguenay,quebec
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 6, 2012

Just wish to add to the rave reviews for this hotel! My wife and I stayed here in mid-september for 6 nights. Everything just perfect, weather; location; swimming pool; good, hourly and free transport to the city centre; great buffet meals and a la carte. etc.

mbt de ndg

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UGOSolara, Manager at BEST WESTERN Hotel La Solara, responded to this review, November 7, 2012
The management and all the staff would like to thank all customers who appreciated the hard work done to make their stay as pleasant as possible.
We hope to have you back with us in the near future 2013
Ugo Di Maio, mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 5, 2012

Just had a week here in late October chosen mainly from the reviews. Everything was perfect. we had a room with seaview on the 3rd floor with an enormous terrace and despite the fact the weather was lovely for 5 days, it was only after a storm that we were able to see Capri, Naples and Vesuvious. The food is outstanding and as a coeliac, was the most choice of menu I have ever had- amazing in Italy. Nothing was too much trouble for any of the staff and the courtesy bus is a big bonus as the hotel itself is out of Sorrento. It was easy to travel to Pompeii and Herculaneum on the local train and quite an experience! The clientele is mostly older travellers and it is not really a children orientated hotel although there were families there. The pool is huge and good for swimming. As the hotel is on the side of a winding, quite busy road we chose not to take the risk of walking into Sorrento but others did and lived to tell the tale! We shall definitely return at a lighter time of year to enjoy more of the surrounding areas. Well done to all concerned.

Room Tip: Rooms at the front overlook the road but have the seaview. A higher room gives better views.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UGOSolara, Manager at BEST WESTERN Hotel La Solara, responded to this review, November 6, 2012
The management and all the staff would like to thank all customers who appreciated the hard work done to make their stay as pleasant as possible.
We hope to have you back with us in the near future 2013
Ugo Di Maio, mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern England
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

My family and I visited at the end of October 2012 and found the hotel to be excellent in every department. The whole hotel was spotlessly clean, the food excellent and, most importantly, the staff were just so friendly and helpful. They were especially great with our young children too. The hourly shuttle bus to and from Sorrento meant we didn't have to drive all the time, which was great for me (the driver!). All in all, I can highly recommend this hotel to anyone. Brilliant!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UGOSolara, Manager at BEST WESTERN Hotel La Solara, responded to this review, November 6, 2012
The management and all the staff would like to thank all customers who appreciated the hard work done to make their stay as pleasant as possible.
We hope to have you back with us in the near future 2013
Ugo Di Maio, mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scunthorpe
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2012

Just returned from a weeks holiday in Sorrento, Italy at the La Solara Hotel (26th Oct - 2nd Nov 2012) - room 302. Had an absolutley fabulous time in this lovely resort. The La Solara was every bit of its 5 star rating. A real homely feel and we were made extremely welcome the minute we arrived by the hotel staff. Fantastic food served every evening by a great team in the dining room and nothing was too much trouble for them. The whole hotel was spotlessly clean. The curtesy shuttle bus service from the hotel was very efficient and made travelling to & from Sorrento Town very easy (running hourly). The lounge area was a great place to enjoy a drink or two or simply relax in comfortable surroundings and let the world go by. A real personal touch with a luxury italian chocolate delivered to the room every evening. Our first holiday in italy was a great experience & the La Solara certainly contriubuted to a fantastic time we had. We have never previously completed holiday reviews but felt compelled to do so in this case as the Hotel was so impressive & will certainly return sometime in the future...

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UGOSolara, Manager at BEST WESTERN Hotel La Solara, responded to this review, November 6, 2012
The management and all the staff would like to thank all customers who appreciated the hard work done to make their stay as pleasant as possible.
We hope to have you back with us in the near future 2013
Ugo Di Maio, mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Top Contributor
124 reviews 124 reviews
41 hotel reviews
Reviews in 56 cities Reviews in 56 cities
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed November 2, 2012

We are pretty much independent travellers and like to sample the local culture, have a go at speaking the language, etc. Bearing this in mind, this hotel is not the kind of place we'd normally end up in. It was full of coach parties and had entertainment on in the evenings! Having said that, it was easy enough to opt out of the 'Saga' aspects of the hotel; rarely have we stayed in a place that is so clean and the shuttle bus to and from town meant we were easily able to do our own thing. There was a fantastic spread at breakfast and the staff were very good (reflected, I think,in the comments of other reviewers who probably spent more time in the hotel, engaging with staff).

Two tips: if you arrive under your own steam you catch the free hotel shuttle bus from the road behind the railway station (Via degli aranchi), turn right and the bus stop is on the bridge. Also we paid extra (with a booking website) for a balcony- I think all rooms have a balcony!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UGOSolara, Manager at BEST WESTERN Hotel La Solara, responded to this review, November 6, 2012
The management and all the staff would like to thank all customers who appreciated the hard work done to make their stay as pleasant as possible.
We hope to have you back with us in the near future 2013
Ugo Di Maio, mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2012

Just back from honeymoon at La Solara. We really cannot add anything more to previous reviews describing the lovely friendly staff, the cleanliness of the hotel and pool, the range of absolutely delicious food - pasta perfectly al dente - the shuttle bus, etc, etc. We had room overlooking pool on top floor and given champagne, basket of fruit, and plate of nibbles on arrival. We used Thomson's excursions (Amalfi Drive, Vesuvius 4x4 and Herculaneum/Pompeii which were well organised - especially if you get Alberio the tour guide) to get a taste of the area but agree with Sandyman57's tips re how easy it is to explore on your own (which we did with Capri) and being able to spend longer in Herculaneum and Pompeii on diy trips. The trek up to Villa Lysis and Villa Jovis on Capri was worth it but 14Euros for 2 x coffees and a small slice of cake in the harbour cafe was bit of a rip off. Cheryl our very good Thomson's rep recommended buying single tickets to avoid having to come back at a set time, and to go by ferry to Naples as it's cheaper for shopping than Sorrento (sadly didn't have time to take advantage ...!). We don't want to put people off Naples but a couple of other guests also recommended using the Naples ferry as it drops you in a better place in Naples.They said they felt a little uneasy around Naples train station and needed to keep wits about them and valuables hidden. Guess the same as any big city across the world - good and less good districts. That said everywhere we did go we found a smile and trying a few words in Italian gets you a long way.
Thank you La Solara! We have no hesitation in recommending you or the region.

Room Tip: Room 502 was lovely - large terrace, had sun all day, overlooked pool, didn't notice the road no...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UGOSolara, Manager at BEST WESTERN Hotel La Solara, responded to this review, November 6, 2012
The management and all the staff would like to thank all customers who appreciated the hard work done to make their stay as pleasant as possible.
We hope to have you back with us in the near future 2013
Ugo Di Maio, mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel La Solara

Address: Via Capo 118, 80067 Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Sorrento
#3 Romantic Hotel in Sorrento
#6 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel La Solara 4*
Number of rooms: 58
Official Description (provided by the hotel):
Wifi - Free ... more   less 
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Also Known As:
Best Western La Solara
Best Western Sorrento
Sorrento Best Western

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