I was reading some of the other reviews that said this place was great, but unfortunately we did not have the same experience. I stayed here with my boyfriend and his parents were just down the hall and none of us enjoyed our stay. We even thought about changing hotels when we first arrived.
The dated lobby wreaked of smoke and looked as if it was a retirement home with all of the old folks staying there. We're in our early 30s and didn't see anyone in the hotel under the age of 75. Maybe that's why the other reviews were better since the old and dated hotel brought back memories from the 1960s.
The men at the front desk were not overly friendly nor did they offer to help. They weren't mean, but just not warm or friendly. When my boyfriend's dad went to front desk to ask for new TV remote batteries, they just told him no. Seriously. Above the front desk hung faded awards from 1986 and 1990. I'm shocked they were even awarded then as this hotel hasn't been updated since it opened. The light fixtures and drapes were straight out of my grandma's garage sale. The halls were painted a faded salmon color and the walls were cracked. Tiny little, again faded, pictures dotted the hallways. My favorite though, was all of the laminated signs plastered EVERYWHERE saying things that you could or couldn't do. "Shower before entering the pool", "Don't take the bed linens as the maids are held responsible for them if they're missing", etc.
We were excited for the rooftop pool, but then we got there. The "shower" was a tiled hole in the ground at the bottom of the stairs to the pool - a huge tripping hazard by the way - and it was moldy and didn't look like it had been cleaned since that 1986 award. The chairs were faded and looked old as well. As we were walking by the 5 people snacking, the food looked like the people that were eating it - old and wilted.
Our room was large and had a desk and little table and chair. The balcony was great and spacious, but the sound of the millions of Vespas going by at night was hilarious and repetitive. The bathroom smelled heavily of urine that even my body spray couldn't cover up. I even I asked the maid to mop the floor really good when she cleaned our room (she was very very nice and accommodating), but that didn't even help the smell. My guys is that it was on the walls and the sides of the toilet or just ingrained in the bathroom tile. The caulking of the tub was torn away and there was a vent above the shower that opened onto the adjoining room - so if you want to hear your neighbors taking a poop while you shower, you'll definitely want to stay here. The soap was cheap as were ALL of the amenities. Another reviewer described the "ketchup-style" packets of shampoo perfectly. We didn't use any of them but the soap. With all of the lovely leom soap being sold everywhere, it would have been great to have that in our rooms. The bed was hard and there was just the sheet and the thin comforter. The tile floor was cracked as well. The TV was downright laughable. The screen was the size of a basketball and was not a newer flatscreen. The Karate Kid would have been stoked to have that TV in his bedroom in Reseda to play Atari though. The reception was shotty and even adjusting the bunny ear antennae didn't help. The room was ok overall, so if there was no urine smell or open vent in the bathroom and maybe a tad nicer amenities, it would have been better.
Breakfast. Maybe we were spolied at the last hotel we stayed at in Rome, but this was not good. The fruit was all canned and dumped into a silver dish. It had no color and was limp. The juice was dispensed from an old machine. Kinda gross when you think about it and see that the decals are rubbing off. I didn't go near the coffee as my boyfriend and parents said they had to doctor it up so much and it was still terrible. Is it too hard to cut up some fesh fruit and put on a fresh pot of coffee?
The location was wonderful though and very convenient to walk to the town center. The garden was also nice. I'm sorry to write such a bad review, but just did not experience the same thing as the other reviewers. We have only been in Italy 6 days (3 nights in Sorrento) and my boyfriend's mom was ready to go home after our terrible stay. As someone in my 30s, I wouldn't want someone to stay here that is our age or on their honeymoon. If you're 75+, you might enjoy the nostalgic grandeur that once was while knitting in the lobby with the other guests and reminiscing about the good ol' days.
Choose a room not overlooking the street to avoid Vespa scooter noise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.