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“perfectly located!” 4 of 5 stars
Review of Grand Hotel Capodimonte

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Grand Hotel Capodimonte
4.0 of 5 Hotel   |   Via Capo 15, 80067 Sorrento, Italy   |  
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Ranked #22 of 96 Hotels in Sorrento
Marbella, Spain
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
“perfectly located!”
4 of 5 stars Reviewed April 23, 2014

lovely large hotel, recently renovated and with magnificent views. In sorrento town but thankfully not too close to the tourist hub. Within walking distance of everything. The only drawback is the service at the hotel restaurants... overpriced and very slow. The staff at reception were fantastic though. A busy hotel all year round with a nice ambience.!worth the stay!!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this review, May 6, 2014
Dear Guest,

Thank you very much for your review on TripAdvisor, it always makes us a great pleasure to be able to get the opinions of our valued guests.

We are very happy that you loved your stay with us and the location of our hotel: a short walk from the Sorrento center but at the same time in a quiet and peaceful area.

We are sorry that you found the restaurant service a bit expensive, we are surprised to learn that, because we can ensure that we are in line with the prices of the Sorrento Peninsula.

We really hope to have soon the chance to welcome you again at the Grand Hotel Capodimonte

Yours sincerely

Customer relation care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,345 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (444)
Date | Rating
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English first
Lisburn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 22, 2014

This hotel is simply stunning with gleaming mirrored glass and spotless marble floors beautifully complemented by the exquisite and tasteful furnishings in the light filled and spacious reception, lounge and panoramic dining room. The cleanliness and hygiene throughout was superlative. The excellence continued up to the roof terraces that command the majestic visa of the harbour that bring ocean going ships to the spectacular small town of Sorrento and hence to Capri. I was only going to stay one night but felt so cosseted and welcome, I felt compelled to stay two. I felt like Hercule Poirot might as I explored this magnificent hotel, waiting to bump into exotic foreign emissaries from around the world. My room continued the theme with a dignified silence and I fell into the arms of Morpheus with abandon and did not wake till first light. I then had a breakfast of the first order in the very well staffed Dining room by liveried waiters who glided about ensuring every guest need was anticipated and delivered before asking. The Chef employed purely to cook the eggs to order, in any fashion, was simply a culinary delight. This is the standard every 5 star hotel should aspire to and this is a 4 star. Absolutely faultless and a singular delight.....it made my trip to Italy unforgettable for all the right reasons.

Room Tip: I would imagine any room in this establishment will exceed expectation
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  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this review, May 6, 2014
Dear Guest,

What can we say except: Grazie for this wonderful review, full of poetry and that brings out the best for our hotel.

You've given us a smile by your comparison of our hotel with the stories of Agatha Christie. Actually, at the beginning our hotel seems a bit like a labyrinth, as it is built on a mountain side and has several separate “blocks”.

Thank you so much for having described in a such original way our facility, we hope to have you back soon as our guest, we send our

Kindest regards

Customer relation care
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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 20, 2014

We left this hotel a few days ago and I would happily go back for another visit! The views are spectacular from all areas - the bar, the restaurant, and even the balcony of our room. That's the secret of the greatness of this place - it's situated up the slope a little bit away from the craziness of town and with stunning views - but it's only an easy 5 minute walk and you are right in the heart of everything!

Our room was lovely and well-appointed with beautiful tiles in the style of the area and light bright colours. The only small issue we had was that our towels were taken away but not replaced by housekeeping one day, but a quick call to reception and new towels were brought up within minutes - and that was the general style of the hotel - all the staff we met or spoke to were very efficient and friendly.

Breakfast was wonderful and comprehensive with pastries, bread, yoghurt, meats and cheeses, fruit salad etc etc - pretty much everything you could think of was there! Fresh fruit slices (orange, grapefruit and pineapple) and eggs cooked to order by chefs in front of you were my personal breakfast highlights. Breakfast was served in the restaurant and thus we were treated to a panoramic view of the sea and the town of Sorrento while eating - what a great way to start the day!

The hotel has a pool as well, but unfortunately it was too cold and windy to use it while we were there - but we did take a look at the pool terrace and thought it would be an absolutely amazing place to hang out in summer - there was a lovely bar area, and tables and chairs all with that wonderful view again! - perhaps an excuse for a return visit? :)

Last but not least we really enjoyed spending time relaxing in the bar of an evening and looking at darkness falling over the town and the sea while sipping a relaxing drink and partaking of some of the complimentary bar snacks (nuts, chips, crackers and olives). It was a very hospitable atmosphere, and we even had a casual dinner in the bar one night when we had eaten a lot during the day - the food was tasty and hit the spot.

In short, this was a classy, spotlessly clean, beautifully appointed four star hotel in a stunning location with very good customer service - and I would be very happy to stay here again!

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this review, April 24, 2014
Dear Guest,

What can we say more than: we are waiting for you!!! Maybe in a month a bit warmer to spend another memorable holiday with us!

Grazie, thank you for your wonderful words about our hotel, staff, rooms and panoramic views.

We are looking forward to welcoming you once again as soon as possible, we send our

Best regards,

Customer relation care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2014

This hotel is just perfect it's location offers the most stunning views and is a very short easy walk to the shops and main square of Sorrento. The staff are so efficient and helpful particularly in the restaurant where they couldn't have been more welcoming. We were on half board and stayed for a week and the food was consistently excellent with an extensive menu which changed twice. The rooms are delightfully furnished and I think it is well worth paying for a sea view although all the public rooms have stunning views. This was our first stay but we will certainly be returning.

Room Tip: We stayed in room 408 and had fantastic views and no noise.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this review, April 24, 2014
Dear Guest,
Thank you so much for such a beautiful review. Our best advertisement is the happiness of our customers!!!

With your words you described our hotel in the best way. Our qualified staff, friendly, multilingual and always ready to help with a smile, our rooms clean and beautifully decorated with stunning sea views and our attention to detail that goes from breakfast to dinner, we try to “pamper” our clients in the best possible way!

We really hope to have soon the chance to welcome you again at the Grand Hotel Capodimonte

Yours sincerely

Customer relation care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 17, 2014

Returned to this Hotel for 10th Wedding Anniversary. Fantastic building and excellent location. Staff very helpful and polite. Would recommend booking Airport transfer with Hotel also, as ours was very efficient and professional. Beautiful place. Won't leave it another 10 years before we are back.

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this review, April 22, 2014
Dear Guest,

Thank so much for your kind review on TripAdvisor and we hope you will not wait another 10 years to visit us again!!!!

We would like to thank you for having been our most welcome guests and looking forward to the pleasure of welcoming you again in the future, we remain at your complete disposal for any further information or assistance you might need.

With our kindest regards

Customer relation care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torbay
Top Contributor
61 reviews 61 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed April 13, 2014 via mobile

Location, value for money and superb service.
Location: the views from the breakfast room, dinner terrace and the many swimming pools must rate as the best on the Naples/Amalfi coast! Whether for a romantic break or longer you never tire of the stunning scenery. We went in late summer and were enraptured.
Value for money: Not the cheapest hotel in Sorrento but you get what you pay for. If you take all aspects of a holiday into account this hotel tucks all the boxes.
Superb service: the staff could not do enough to help us.
We will return again and again.....

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this review, April 17, 2014
Dear Guest,

With your last sentence you have made us completely happy, “ we will return again and again” .... and what we can say except: we're waiting for you!
Thank you very much for your wonderful review and for your compliments, very much appreciated, about the beauty of our hotel, our the breathtaking view and the kindness of our staff.

We are looking forward to welcoming you once again as soon as possible, we send our

Best regards,

Customer relation care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 13, 2014

Really enjoyed the experience in this hotel and I think during the summer is even better when you can use the swimming pool and sipping a drink on the terrace in front of the Vesuvio!

Hotel Location: Great! 10-20min walk from town centre, train station and the port.

Breakfast really wide and includes espresso and cappuccino just ask to the friendly staff.

Rooms big, nice and clean.

Staff very friendly and helpful at anytime.

Thanks

Vincenzo

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giuseppe M, Direttore generale at Grand Hotel Capodimonte, responded to this review, April 17, 2014
Dear Mr. Vincenzo,

Thank you so much for your kind review and for having shared it with the Tripadvisor community.

We are very happy that you had great time during your holiday with us and thank you for your nice words about our rooms, our staff and our excellent location.

You noticed the care that we put into the preparation of our breakfast, we use only genuine and local products that our beautiful land offers us.

We are looking forward to welcoming you once again as soon as possible, we send our

Best regards,

Customer relation care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Capodimonte

Address: Via Capo 15, 80067 Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#20 Luxury Hotel in Sorrento
#22 Romantic Hotel in Sorrento
#25 Family Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Capodimonte 4*
Number of rooms: 189
Official Description (provided by the hotel):
A prestigious 4 Star Superior Rating Hotel built on the lines of the typical Mediterranean architecture, positioned on the rocky mountain dominating the town of Sorrento and the enchanting Gulf of Naples. A striking and imposing hall, wonderfully designed into the rock cavern ambience, is connected with the fifth floor of the Hotel, thanks to two fast elevators. Guests will be welcomed by a selected and highly professional staff. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Sorrento Capodimonte
Hotel Capodimonte Sorrento
Capodimonte Hotel Sorrento
Grand Hotel Capodimonte Sorrento

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