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“Nowhere else captures the 'real Sorrento' like Villa Oriana!” 5 of 5 stars
Review of Villa Oriana Relais

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Villa Oriana Relais
4.0 of 5 Small Hotel   |   Via Rubinacci, 1 | Sorrento, 80067 Sorrento, Italy   |  
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Hotel website
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Hotel amenities
Special Price
25% off room rate
Ranked #8 of 94 Sorrento B&B and Inns
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
“Nowhere else captures the 'real Sorrento' like Villa Oriana!”
5 of 5 stars Reviewed October 21, 2013

If Sorrento is on your travel list to "check a box", then perhaps you'd be happier elsewhere, but if you want to experience the magic that makes people want to return to Sorrento again and again: the incredible views, the kind and wonderful people, the fantastic food and a special place to enjoy it all in peace away from the buses full of tourists, then choose Villa Oriana.

We've stayed here five times and would never stay anywhere else in Sorrento. The lovely staff and wonderful owners take every care to make your stay enjoyable. Villa Oriana is a special experience.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villaorianarelais, Responsabile relazioni con la clientela at Villa Oriana Relais, responded to this review, February 23, 2014
Dear guests,

Few words to describe all the best of Villa Oriana... Thank you for everything: your affection, your compliments, your stay.

We hope to see you again.

Ciao!

Maddalena D'Urso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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764 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Meadville, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2013

Simply the best in hospitality (warm, accommodating hosts), views (breathtaking ocean and Mt. Vesuvius views), and breakfast (tarts, pastries, and juice unlike anything in the US). We couldn't have asked for a better stay. Be sure to ask about local restaurants, many offer a pick up/drop off service that was very convenient.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villaorianarelais, Responsabile relazioni con la clientela at Villa Oriana Relais, responded to this review, February 23, 2014
Dear guests,

Thank you very much for your feedback. We hope you can choose again the “best” if you come back to Sorrento.

We wait for you.

Maddalena D'Urso
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Erembodegem, Oost-Vlaanderen, Belgium
1 review
5 of 5 stars Reviewed October 15, 2013

What a wonderful stay we had in Villa Oriana situated on the hill, in the middle of a garden with lemon and orange trees. If you are looking for a quiet, warm stay and an excellent (fresh) breakfast, than this is THE place to be! Maria and her staff are very kind and helpful! we were treated as VIP's! The view over the bay of Sorrento is fantastic! The rooms are clean and well equipped. We surely come back!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villaorianarelais, Responsabile relazioni con la clientela at Villa Oriana Relais, responded to this review, October 24, 2013
Dear guests,

I am sorry but you are wrong. You are not treated as VIPs... For us you are VIPs.

We hope to host you again to spoil you a little bit more.


Please insert the promo code BEST-FRIENDS or TRIP25 on our website when you decide to come back and you’ll have a special offer.

Arrivederci,

Maddalena D'Urso
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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2013

Maria and the team were amazing, we were very sad that we couldn't stay longer. The Jacuzzi on the roof with stunning views and lovely rooms are eclipsed by the excellent service and personal touches, not to mention the entirely home-made delicious breakfasts. We would go back in a shot and definitely recommend to friends.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villaorianarelais, Responsabile relazioni con la clientela at Villa Oriana Relais, responded to this review, October 24, 2013
Dear guest,

Thank you very much for your words and your recommendation from Maria and all the staff.

Come back soon… Your Italian family is waiting for you.

Ciao!

Maddalena D'Urso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntingdon, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 9, 2013

Have you ever thought to yourself, 'Just once I'd like to have a vacation at a super nice place -- clean, beautiful, serene, and welcoming -- without it costing me an arm and a leg?' If so, this is the place!
It is, quite honestly, dreamy. We were welcomed, after a less than pleasant, longish day of travel, the final 1+ hour of which was on a hot, crowded, and sticky train, with warm smiles, an invitation to sit and compose ourselves on the veranda overlooking the picturesque water with freshly made lemonade and homemade lemon torta. The best part? Our visit only got better from there! Pros: the friendly, extremely helpful staff and owners; the homemade breakfasts that are extravagant and shamefully delicious; a gratis bottle of homemade lemoncello awaiting your arrival; the quiet, serene beauty of the facility and the rooms; the size and value ($) of the rooms and facility; the views down onto the city and the Bay of Naples; the expedient shuttle services to local restaurants; free parking; and accessibility to activities for the whole family (shopping, beaches, Pompeii, etc.). (Additionally, my spouse accidentally left our sat nav in the rental car in town. We discovered this as we were leaving for the train station to depart from Italy, and we could not stay to track it down. The Villa staff took this responsibility on for us (wonderful - since we don't speak fluent Italian). They really went above and beyond to be helpful and to offer the absolute best customer service. Cons: this place is located over half-way up a steep hill and is not in the town center. We saw this as a 'pro', lots of other people may not. The area (no reflection on Vila Oriana) can become incredibly overrun by tourists -- again, this can be good or bad, depending on your perspective. I can't say enough good things about this place and it's staff... Most likely one of the best places we've ever stayed, and we do a fair amount of traveling. I would definitely recommend, and would not hesitate to stay there again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villaorianarelais, Responsabile relazioni con la clientela at Villa Oriana Relais, responded to this review, October 24, 2013
Dear guests,

Thank you for your kind recommendation.

We are happy you enjoyed your stay at Villa Oriana and you found everything you were looking for all at once.

It is beautiful you appreciated our work from the welcome drink till the moment you left our villa.

We always try to do our best to make our guests stay memorable and satisfy all requests.

Please insert the promo code BEST-FRIENDS or TRIP25 on our website when you decide to come back and you’ll have a special offer.

Hope to see you soon.

Maddalena D'Urso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uk
Top Contributor
86 reviews 86 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 4, 2013

This was our second visit and we can only say it gets better. Breakfast is amazing and the views just as captivating the second time round. There has been some improvements since our last visit, most important being that in our room there was tea and coffee making facilities in our room. Like everyone else writing reviews we would like to thank Maria and her staff for their hospitality, for it's unfaltering warmth and helpfulness. This time we got the hang of the buses, although the roads are an adventure, it is quite easy to get to most of the local sites by bus. The buses offer a much cheaper option then the ferries that are quite expensive. Ask the staff about the buses and a photocopy of the schedules- they don't run at all to time but at least it gives an indicator of the stops. Taxi transfers to and from the villa are quite expensive but there are other options: there is a very good bus that runs between Naples airport and Sorrento ( but get off at the town before it is closer to the villa). There is also a ferry option. You can also get a taxi to the train station and then travel by train, we did not like the train much , it was often dirty, crowded and felt a bit unsafe. Another tip, take a torch and ask about the short cut to town.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villaorianarelais, Responsabile relazioni con la clientela at Villa Oriana Relais, responded to this review, October 24, 2013
Dear Guests,

Thank you very much for writing your feedback about your stay at Villa Oriana Relais.

It is a pleasure you chose us again and you appreciated your second stay even more than the first one.

We are so sorry for the transfers inconvenients but we are happy we could help you to arrange all your movements.

We hope we will have the opportunity to host you again. Please insert the promo code BEST-FRIENDS or TRIP25 on our website when you decide to come back and you’ll have a special offer.

A presto,

Maddalena D'Urso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bracknell, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 23, 2013

My husband booked for our honeymoon based on the reviews on Trip Advisor - and we were not disappointed! What an amazing place - but you have to go to truly understand how amazing Villa Oriana Relais is! Breakfast is impeccably laid out and I have never before experienced such an amazing array of freshly cooked home-made delights ... chocolate-orange cake, and the amazing lemon-ricotta cake, zucchini flower quiche, and the mozzarella pie! Even the eggs are sourced from their own chickens, and there are freshly cut hydrangeas (which Pasquale advised us was the symbol of Villa Oriana) on each table! One day we returned to find some small heart biscuits on a beautiful petit-four stand in our room which was such a lovely touch!

I cannot stress enough how the attention to detail here is second to none but this is equalled by the outstanding customer service of Maria, Pasquale, and their staff! The view is beautiful, the sunsets are amazing, the food is superb, and the hospitality exceptional ... and all this is brought together with such genuine warmth and sublime attention to detail! Our room was spacious and clean, with an en-suite bathroom that was extremely spacious. Apologies for mentioning attention to detail again, but there were candles placed around the bath, and along the ledge of the balconies! The attention to detail is outstanding! Maria, Pasquale, and their staff are SO helpful and will assist with any queries and try and help with any problems you have (we had to get a new tyre for the car!) - nothing is too much trouble and the genuine care and compassion is evident. As mentioned in several reviews, the only drawback might possibly be the location ... but if you have a car, or are not bothered by the walk, then this is not a problem ... and without being situated where it is you would not get the amazing views! A plus for the location is that you are quite secluded and therefore do not suffer from the noise of the town, and you are in a 'gated' complex thereby adding to security. Although the sun terrace is excellent (and the view is amazing) the mini-pool is not heated so was a bit chilly when we were there at the end of August, but you can use the pool at a neighbouring hotel if you wish.

Free transport is available to selected restaurants and we would highly recommend Donna Sofia (pictures of Sofia Lauren around the room, an outside terraced section, Dean Martin songs playing ... a beautiful setting with beautiful food!

On our last day we took the full day tour (bookable through Villa Oriana) to Vesuvius and Pompei - we had already checked out but were allowed to leave our car there to collect later - on returning we were offered home-made lemonade and cake to revive us - and all offered with such genuine hospitality that you genuinely feel part of an extended family during your stay.

If you are at all unsure, I would strongly urge you to pay a visit and make your own mind up about whether the location is a problem!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villaorianarelais, Responsabile relazioni con la clientela at Villa Oriana Relais, responded to this review, October 24, 2013
Dear Anna,

What an amzing review!

We are really proud you chose Villa Oriana for your honeymoon and happy we managed to make your stay so special.

Your kindness, your lovely words, your recommendation, they are a great present for Maria, Pasquale and all the staff of Villa Oriana.

You gave a detailed and exceptional description of our structure, our views, our customer service, and our breakfast.

It is a pleasure you understood that our position is the only one could give you such a stunning and incredible view.

Please insert the promo codes BEST-FRIENDS or TRIP25 on our website when you decide to come back.

A presto,

Maddalena D’Urso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Oriana Relais

Address: Via Rubinacci, 1 | Sorrento, 80067 Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 94 B&Bs / Inns in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Oriana Relais 4*
Number of rooms: 16
Official Description (provided by the hotel):
An elegant and essential accommodation, refined and with all the comfort and welcoming of an exclusive retreat. Villa Oriana Relais is located in Sorrento, only 5 minutes by car from Tasso Square, the main square of the town and has a breathtaking view of the bay of Naples.The d'Esposito family, has managed this wonderful Relais with passion for years, welcomes the guests like friends. ... more   less 
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Also Known As:
Villa Oriana Relais Hotel Sorrento

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