Have just returned from 8 days in Sorrento at Grand Hotel Royal. First the few bits I did not like, The bathroom was very small with poor equipment. I complained about the faulty shower head on second day but nothing was done about it. Having said that the room was very good and very well appointed. The staff here are very attentive and there is no more problem with grumpy female reception staff, just very helpful guys. Breakfast is wonderful but could have done with some none sweet pastries, again the service was good and you can order eggs any way you would like. Breakfast also goes on between 7:00 and 10:00 so there is a time to suit everyone. another down side you are asked to sign at time of ordering so you have no idea how much you are signing for. Having said this we had no problems with our final account. The outside areas are well kept with nice furniture. We had a problem with our last dinner, my wife's first course took 1 hour and 10 minutes to arrive and they blamed her for leaving the table for a comfort break, they said they had cooked it again but it still arrived cold. My second course then arrived with the scallops being raw. This was sorted out by the Hotel management removing items from our bill. but we did have to fight for that. Having said that we had enjoyed other meals with no problems and I would return to this wonderful hotel.
- Official Description (provided by the hotel):
- This elegant and refined superior four-star hotel in the heart of the city of Sorrento is situated on a cliff top above the sea, overlooking the Gulf of Naples and Mount Vesuvius, and set within a large, historic park with an assortment of exotic plants, marvellous camellias and orange and lemon trees. ... more less
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- Also Known As:
- Grand Hotel Sorrento
- Grand Hotel Royal Sorrento