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“Couldn't fault. Perfect staff. Amazing location.” 5 of 5 stars
Review of Grand Hotel President

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Grand Hotel President
4.0 of 5 Hotel   |   Via Colle Parise 4, 80067 Sorrento, Italy   |  
Hotel amenities
Ranked #20 of 96 hotels in Sorrento
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Couldn't fault. Perfect staff. Amazing location.”
5 of 5 stars Reviewed March 3, 2013 via mobile

The staff here are very honest. I left an expensive watch in my my hotel room (in the safe) but only realised when I was on my way home. I rang the hotel from the coach and they quickly sent someone to look for it. They later rang to tell me they had found my watch and would post it to me free of charge. It arrived beautifully packaged within a week. I was very impressed with their honesty. Thank you to the reception staff for this.

All the staff are most helpful and obliging. They literally go out of their to help you.

The location is breathtaking.

The free buses are frequent and punctual.

The rooms are clean - we had a beautiful balcony with a view of the pool.

The food in the restaurant is exceptional - good variety of meals and good quality food.

I would like to return in the future.

Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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566 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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London
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2013

Stayed middle of October so was at the end of the season. The hotel is in a lovely location overlooking Sorrento. We didn't brave the walking down and back but used the Hotel's shuttle bus which was excellent. We stayed on half board and the food was very good, perhaps a little more choice for the evening meal would have been nice as it would probably have got repetitive if on a longer stay, but prepared and served very well. All the staff are very friendly and extremely helpful. Would have no hesitation in recommending this hotel or going back.

Room Tip: Sea View a must
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Where ever i may roam
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2012

I wanted to surprise my wife on her "special day" with a hill top location to get out of the city centre and an excellent view over the Bay of Naples. First 2 boxes ticked, the next was comfort, courtious attention and relaxation, all three ticked. Cleanliness, facilities and connections all passed. So very pleased with choice of hotel. The walk down is fun and not too bad on return, however, a reasonable fitness is required but the views are worth it. We went at the quiet time of year (end Oct early Nov) so it was running on a third capacity - fantastic for us as it suits our needs. The shuttle service is spot on and always on time and efficient. The breakfast was good and plentyful to suit most palates and the evening meal was of a good quality and changed everyday but not too spectacular hence only 4 spots. I would have no hestation in going back as we really loved the location, hotel and genuine hospitality just a pity the weather was "soggy" and we could not make full use of the excellent roof top bar and lounge area. Hey Ho!!!

Room Tip: Always go for the sea view rooms with balcony
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 5, 2012

We stayed at the President for our honeymoon. We were there for about 5 days - basically doing day trips around the area each day. We booked the hotel and an ocean view superior room based upon the photos we saw on their website. When we got to the hotel, we were given a room that looked nothing like the website - it was ultra modern, smaller, with the bed in the center of the room and not much room around it. Plus the bathroom was tiny. We asked to be moved to another room, which they did, however that room was just below the hotel restaurant - which they neglected to tell us before they moved us. It shouldn't have been a problem except that the floors of the entire hotel are tile and the restaurant opens at 7am. We heard everything and it was awful. We moved again (yes a 3rd time) to a lovely room but once again the tile everywhere makes the sound proofing non-existent. There are some good aspects though - the pool area is lovely and the morning breakfast is very nice. You dine overlooking the ocean with a beautiful view of Sorrento. The dinner restaurant is good - but very pricey. So is the food at the pool - and that's not anything special either. The hotel itself is situated on top of the mountain and although it's all right to walk down - it's awful to walk up. There is a hotel shuttle but we found having a car to be worthwhile. This is also not a kid friendly hotel - we didn't see one there the entire time we were there. It seemed to cater more towards older couples and that's who was mostly there. When we return to Sorrento we will not be making a return to the president.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northamptonshire
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 32 cities Reviews in 32 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 4, 2012

Great hotel with fantastic views of the bay of Naples, Mount Vesuvius and Sorrento. Room was very clean and had a balcony with views over Sorrento and the Bay. The food was ok but Star ratings in Italy dont compare with the UK.

The food was a very ordinary restaurant standard, think Zizzi's and you'll be on the right track. Pool area could get a little crowded but we did visit in the height of summer. Food from the pool cafe was very good if a little simple in content.

Views from the roof at night are fantastic and its a great place to Star gaze. The rooftop jakuzzi, for me its what I call a human soup bowl, no thanks.

You can walk down to Sorrento from the Hotel it takes about 20 minutes but it can be a bit of a slog on the way up, especially if its hot.

Make sure you visit Capri, Sorrento, Ravello, Naples, Herculaneum, Mount Vesuvius and most of all the Villa Cimbrone in Ravello which is Incomparable... rising above the roses and oleanders on a plateau whence the gaze sweeps to the sea.

You will not be disappointed if you stay here only amazed at the beauty of the area. Word of warning though, Italians dont give a S**t about their cars so if you hire one be prepared for a totally reckless attitude to driving, especially from the the scooter drivers. Bring it on!

Room Tip: Get one with a view its worth the extra money.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2012

We had a truly fantastic holiday in the summer at this superb hotel. The views are wonderful, the staff very helpful and the food fabulous - a different menu everyday of our stay.
We booked this holiday independently and worried about how it would be but we can honestly say from the minute we arrived and saw our bedroom and the view over the Bay of Naples we knew we'd fallen on our feet. The staff couldn't have been more helpful making our stay wonderful in every way.
Our bedroom was wonderful, very clean, great facilities - with tea and coffee provided as well as a fridge/mini bar.
The views are amazing; plenty to do everyday; the walk into Sorrento was not a problem and the courtesy bus an added bonus. Public transport at the top of the quiet road and plenty of footpaths to explore further afield.
We can thoroughly recommend this to everybody - fabulous!
Thank you to all the wonderful staff.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bristol
Top Contributor
55 reviews 55 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 1, 2012

Anyone reading reviews about this hotel will have probably worked out it is a very good hotel to stay in.
The hotel is based at the end of a very quiet road, amazing views, spotlessly clean, very helpful staff and good food quality, although I would not have it down as five star food, more like four star.
We regularly walked down into Sorrento using the off road cobbled path, it takes about fifteen minutes and it is quite steep coming back up, but for the average reasonably fit person this should not be a problem.
We did use the courtesy bus when raining, etc and found it to be very efficient; the driver being very helpful and careful.
A lot of people have commented on not enough times the coach goes down, if they add another one in the middle of the afternoon this would satisfy most guests.
Safe is included in the price and a fridge containing a mini bar, (not free). No tea and coffee making facilities, poor for a Thomson Platinum Hotel.
If travelling with Thomson, and as this hotel is advertised as a Platinum, we were forth drop off, when I pointed this out to the rep on the bus she replied “due to the amount of people and the logistics of the area it is not possible to have this hotel as a priority drop off” She agreed with me that “Thomson were misleading people but they have raised this all summer with Thomson and no one is listening”.
The rep in the hotel informed us on this matter they are under pressure to reduce costs. We did not lose sleep over this but it’s the principle of the matter, Thomson make a big play and charge a lot more for Platinum Hotel’s and to me they are misleading people, especially when there own staff have been telling them all summer.
We had booked a sea view room,(on mainly reviews on Tripadvisor), and paid well over two hundred pounds extra for this, a little bit disappointing to arrive and although we could see the sea through trees and great views of Sorrento it was annoying the fact the hotel had plenty of rooms above the pool sitting empty.
This has changed my mind now on sea views, if you are the type of guests, that spends most of your time at the hotel and using your balcony to admire the views then it probably makes sense, if like us you are out and about a lot, and the fact that we used to sunbathe on the roof and have the best views in the hotel I would recommend booking a ordinary room. You will be overlooking the hotel car park, which did not appear that busy, and remember you are not on a road it’s really quiet, you have shutter doors and a internal double glazed door, no problem with sound from outside.
The sound problem is internal, all typically Italian tiled floors throughout the hotel and the walls are paper thin, so ear plugs essential, if you want a goods night’s sleep.
All in all a very good hotel, which we would stay again.
If visiting places use public transport, especially the trains you will save a fortune on Thomson excursions,( Pompeii and Hercalaneum), although the Amalfi drive is worth every penny at 34 euro’s, and our advice avoid the Ischia trip, unless you want to spend all afternoon looking around gardens.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel President

Address: Via Colle Parise 4, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Sorrento
#18 Luxury Hotel in Sorrento
#26 Romantic Hotel in Sorrento
#29 Family Hotel in Sorrento
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel President 4*
Official Description (provided by the hotel):
Hotel offers all modern facilities; sitting high above Sorrento with unique views of the hills and the Bays of Sorrento & Naples. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Grand Hotel President Sorrento

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