My wife and I and our two adult children spent 5 nights in Sorrento at Palazzo Tasso and had an absolutely wonderful experience. The hotel itself is in a fantastic location in the center of Sorrento where you can truly get a feel for the ebb and flow of the town right outside your window. The rooms are immaculately clean and minimalist and the pictures on Trip Advisor are indicative of what you'll get. Given that we didn't intend to spend a lot of time in our room, we were looking for location, cleanliness, comfort at a good price vs. a high luxury stay. As it relates to our experience...it was 5-star. The staff is fantastic and kudos to both Pepe and Silvana for making our stay special. The handled everything from recommendations on great restaurants (and they were fantastic), day trip recommendations and logistics to Pompeii, Mt. Vesuvius and Ecolano, Amalfi and Positano to helping us track down my daughter's lost luggage (thanks Delta!) for basically the entire visit. Most of all, we had tried to book a Suite for the four of us and when we all realized that we would be too cramped in the reserved accommodation (I think this would have been fine for small children but not four adults), they went out of their way to solve the problem and make alternative arrangements at the hotel to make us feel comfortable. This was 5-star service all the way around and thanks to both Pepe and Silvana for making our Sorrento experience all the more enjoyable and memorable! By the way, breakfast is included and was perfect for our needs...not too heavy but enough variety to get us going in the morning. I highly recommend Palazzo Tasso and look forward to our return in the future.