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“Stunning Property” 5 of 5 stars
Review of Grand Hotel Excelsior Vittoria

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Grand Hotel Excelsior Vittoria
5.0 of 5 Hotel   |   Piazza Tasso, 34, 80067 Sorrento, Italy   |  
Hotel amenities
Ranked #6 of 96 Hotels in Sorrento
Villanova, Pennsylvania
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Stunning Property”
5 of 5 stars Reviewed February 16, 2013

Amazing views await from the oceanfront rooms at the Grand Hotel Excelsior. Stayed in July, 2012 for two nights, and it didn't disappoint. The rooms are quite spacious and functional, and the lobby is magnificent. Be sure to head up to the top deck for breakfast- it is one of the better ones in Italy, and the views are STUNNING. Location is great, as you are right along the water and close to some restaurants. Beware, you need to take a taxi to get to Old Town, though. All in all, service was great, rooms were great, recommend for sure!

Room Tip: Oceanfront rooms have great views!
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, March 4, 2013
Dear Sir,

Thank you very much for your beautiful review!
We are really very happy to read that you enjoyed your holiday at the Grand Hotel Excelsior Vittoria - Sorrento.

We are already looking forward to welcoming you back soon!

My warmest regards,

Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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579 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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English first
Reading, United Kingdom
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 8, 2013

We have stayed at this hotel on 3 occasions now, and we just love it! It first became know to from the film Avanti, with Jack Lemon & Juliette Mills, The front of the hotel to the left which is the original building and also the wonderful terrace looking out to the Bay of Napoli. This is the reason we originally wanted to stay there. It's an old family run hotel, and we travelled down from Florence for our wedding anniversary 4 years ago. The hotel is set in the most beautiful grounds, with a huge swimming pool, orangery & a private lift through the rock down to the marina below. It has a wonderful place to eat by the pool during the daytime, and a bar so you can order a cocktail & have it brought over to your lounger. The staff are very friendly. We went back for a week 3 years ago and had an amazing stay. They know us now, and we always have the same room with stunning views across the bay, but I'm not going to say which one, in case it isn't available next time we go. We stayed there again the year before last, when we did a bit of a tour around southern Italy. As always we were extremely well looked after & remembered. The hotel is situated on the rocks, and there is a long driveway with big gates at the end, and a guard is always on duty. You walk through the gates, and you are in the middle of Sorrento. Next time we are in the neighbourhood, we will definately return for another stay. Many famous people have stayed here over the years, including Caruso. We think Billy Wilder the Director of Avanti has stayed here, and also Sophia Loren. Anyway, there is a lot of history to the place, and it is just wonderful.

Actually, we didn't stay here last year, as we went to Sicily, it was 2011, but there was no option to put that date in, and this hotel deserves my review. Must get around to it, much more quickly next time.

Room Tip: Try & get a room with a view of the bay, it is stunning.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, March 4, 2013
Dear Guest,

We are very honored to read such a beautiful review and happy that you enjoyed your stay with us!
We are really very happy to read such a positive comment and we are pleased that you enjoyed, for the third time, you stay with us! Are this kind comment that encourages us to continue working with the same passion and dedication. We really hope to have the pleasure of welcoming you back soon at your summer home in Sorrento!!
My warmest regards,

Guido Fiorentino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
69 reviews 69 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed January 13, 2013

I use this hotel for business. It is an amazing place. Family owned, it is the Gem of Sorrento, italy. The rooms vary in size and shape, and the hotel was built in 1800's. The entrance is amazing, and it has a lemon orchard, and a terrace with a view you only see in the movies. With Naples and Pompeii , in the distance. Rooms are done in blues, yellows or Reds, and the television is old and poor, but not why your there. It is in the heart of Sorrento, with a myriad of shops and restaurants al around. Pay the extra and ensure you get a room with a view. Prices include breakfast, but are on the high end. Summer is $600 or higher per night.

Room Tip: PAy for the water view room. Garden rooms are small, but nice. Filed with sunshine in mornings. But...
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, March 4, 2013
Dear Guest,

Thank you for your kind review, and we look forward to welcome you back at the Grand Hotel Excelsior Vittoria soon!
My warmest regards,

Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2013

Fabulous property with breath taking views, large ocen front rooms overlooking Mt. Vesuvius and Naples. 5 minute walk to the ferry to Capri and a 5 minute walk to the town of Sorrento.
Great daily breakfast. One of our favorites in all of Italy!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, March 4, 2013
Dear Sir,

Thank you very much for your kind review.
We are very happy that you enjoyed your stay and appreciated our property in all its aspects: from the location to the service.

We are already looking forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento!

my warmest regards,

Guido Fiorentino

________________________________________
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 5, 2013

I was sure I had found paradise when I arrived at this hotel, and it was confirmed as a sipped the freshly squeezed orange juice that i was offered as I checked in that day. Here is a lush diamond inside busy, bustling, crowded Sorrento. It is truly old world elegance, from the pristine rooms to the tuxedoed staff. Richly colored flowers and trees dot the property, and you truly feel miles from anywhere while staying at this hotel. The smell of the orange and lemon trees on the property permeate the air. The breakfast buffet was elaborate, and included wonderful pastries, omelets cooked to order, bacon, juices and coffee. It is served in a beautiful room with gorgeous frescoes on the ceiling. Each evening we enjoyed our dinners outside, where we could watch the talented chefs prepare our dinners inside of their outdoor kitchen. Everything we ate was delicious and was clearly made from scratch. Our favorite way to end the evening was to sit on the outdoor terrace overlooking the bay of Naples and Mt. Vesuvius and listen to the piano player as we sipped a glass of wine. And the next morning we were eager to swim in the beautiful swimming pool, where we were spoiled but the polite staff who were ready to wait on us. Although it feels secluded, outside the hotel are the hotels and shops of Sorrento. But why would you ever bother to leave the property??

Room Tip: Spurge on a room with a terrace overlooking the bay if possible.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, March 4, 2013
Dear Guest,
Thank you very much for your beautiful review!
We are very happy that you enjoyed your first experience a Grand Hotel Excelsior Vittoria - Sorrento and that you had a nice stay with us!
We really hope to have the pleasure of welcoming you back soon!

My warmest regards
Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 2, 2013 via mobile

I am writing this review for two reasons: 1) Because there is not much written about Sorrento at this time of year (Xmas through New Years) and 2) For the fabulous experience we had here on New Year's eve (also not much written about the availability of options for New Years Eve). We didn't stay at the hotel, but happened by it on the way to the train station on the way to Pompeii. The entrance is barred by road gate to prevent the casual visitor. The promenade to the hotel entrance is beautifully lit and makes a nice stroll in of itself. If you are ok with spending a little for a special experience ($240pp), this is it. The evening started at 7 pm with a trio (piano, cello and violin) in an atrium area. The lavishly decorated dining room contained a raise stage where dueling grand pianos serenaded us for the evening meal. Most of the food was based off of seafood (which is the typical fare of the areas). The choices were imaginative and delicious! The evening went on after the fireworks with jazz dancing to the wee hours.

Sorrento was fantastic for this time of year in the world. Temperature was high 50's F throughout. Pompeii is a great place to visit in the cool air and allows you to wander minus the heat. Visits to the Amalfi coast was easy with none of the usual summer (maddening traffic). Highly recommend this as a destination.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, March 4, 2013
Dear Guest,

We thank you for your very nice review and are happy that you enjoyed New Year's at the Grand Hotel Excelsior Vittoria - Sorrento!! And we are already looking forward to welcoming you very soon!!
My warmest regards,

Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Top Contributor
66 reviews 66 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed January 1, 2013

We chose this hotel for the location and weren't disappointed. It is right in the center of town.

Positives: the hotel has beautiful, old world charm. The staff are fantastic and so helpful. Whatever we needed, they were quick to provide and in a friendly manner. The concierge was very helpful and gave us several great restaurant choices for lunch and dinner.The views from the terrace are breathtaking over the bay. The spa was great. Sorrento is an amazing city, and the hotel is the perfect place to take full advantage of it.

Negatives: the floors are not carpeted so that you can hear the guests above you walking around (in our case it seemed like either young children or a sports team based on the non-stop movement until after 11pm some nights). If you stay here, request a top floor room, if possible.

Overall a great stay in a beautiful city. For anyone questioning Sorrento at Christmas time, we vote that it is a great time to visit. The town was lively and lit up for the season, and it was very festive. The only knock on the hotel was the noise from above.

Some restaurants that we liked there were: L'Antica Trattoria (beautiful restaurant, amazing pasta), Zintonio (very relaxed environment, reasonable prices) and Tasso Ristorante (great pizza and pasta).

Room Tip: go for a top floor room
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this review, March 4, 2013
Dear Sirs,

We thank you for your comments and we are happy that you overall enjoyed your stay and liked our hotel.
We apologize for the noise you report and we can inform you that in these month we are doing renovation work also to avoid this type of issue.
We are already looking forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento!
Best regards,

Guido Fiorentino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Excelsior Vittoria

Address: Piazza Tasso, 34, 80067 Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Business Hotel in Sorrento
#5 Luxury Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#17 Family Hotel in Sorrento
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 96
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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