We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service good food” 3 of 5 stars
Review of Pizzeria Aurora Sorrento

Pizzeria Aurora Sorrento
Piazza Tasso 10/11, 80067 Sorrento, Italy
081 8781248
Website
Improve this listing
Ranked #155 of 232 Restaurants in Sorrento
Price range: $29 - $36
Cuisines: Italian
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night
london
Top Contributor
142 reviews 142 reviews
23 restaurant reviews
Reviews in 91 cities Reviews in 91 cities
118 helpful votes 118 helpful votes
“Poor service good food”
3 of 5 stars Reviewed November 3, 2012

We had a meal at this restaurant,starters very good but main courses although tasty came up at different times.We were asked if we wanted dessert and asked if we could wait a few minutes,this was repeated by another member of staff who promptly brought us the bill.
Their loss. we didn't buy desserts and as the service had been poor they didn't get a tip.
Chose not to return.

  • Visited October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

501 reviews from our community

Visitor rating
    100
    134
    107
    77
    83
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ottawa, Canada
Senior Contributor
49 reviews 49 reviews
25 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Busy but good”
4 of 5 stars Reviewed November 2, 2012

This is a busy and bustling place. We went with a group and enjoyed it tremendously. The food was only a part of the general atmosphere of fun and joviality. Gorgeous Giovanni made the pizzas in full view of the diners, tossing the dough up in the air and posing patiently for the appreciative audience. Pizzas were crispy, light and tasty with simple and fresh toppings. Mussels were tasty and delightful. Unfortunately, we ran out of time and room to try Giovanni's dessert creation - nutella pizza!

  • Visited September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lethbridge, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“What a joke!”
1 of 5 stars Reviewed October 28, 2012

Looked like a quaint spot out of the way...the waiter sat us down. Would not let my parents share a individual pizza...each of them had to buy a meal! We had just came off an excursion that had fed and they werent super hungry. Pizza was bland, we sat outside and were sick by the fumes from the cars and motorcycles...
Then the waiter came to the table to square up the bill...he said ' medium bill, medium tip'....who are you to tell me what to tip... He was a total jerk to us and then wanted a tip...and demanded one...said it 3 times...even standing over me with th credit card machine!!
Never left a tip and left this beautiful place with an awful taste in our mouth...literally!!!!

  • Visited October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
“Rude customer service, not even worth the food.”
1 of 5 stars Reviewed October 27, 2012 via mobile

The wait staff is snobby, rude and act as if you are inconveniencing them by eating at there restaurant. Not helpful with the menu and unwilling to accommodate menu requests (being a vegetarian). After the food was dropped off no one bothered to see if we needed anything else (our drinks sat empty for an hour), even though they wet amply staffed... Plenty of better places to go, don't even waste your time!

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Contributor
15 reviews 15 reviews
11 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“OK food bad attitude”
1 of 5 stars Reviewed October 26, 2012

Ate here last night. The same family own all three restaurants next to one another. Waiter very abrupt, pushing us to place an order before we had finished reading the menu. Very forceful about no Pizza sharing. The couple next to us got up and left for that reason. When we received the bill the waiter said " small bill big tip", needless to say we were not impressed. Overall the food was OK. I would recommend going somewhere else were the behave as if they want your business and treat you accordingly.

  • Visited October 2012
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Pizzeria Aurora Sorrento also viewed

Sorrento, Province of Naples
Sorrento, Province of Naples
 
Sorrento, Province of Naples
Sorrento, Province of Naples
 

Been to Pizzeria Aurora Sorrento? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Pizzeria Aurora Sorrento, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.