This was my first visit to Sorrento and I must say, I didn't know what to expect. I found Magi House on Tripadvisor and booked because of the reviews that I read. From my first correspondence with the house, the entire team was responsive, helpful and accomodating. I was scheduled to arrive later than the staff manned the front desk and when I informed them of this, they didn't hesitate to offer staying later to check me in.
I can't speak enough about the service! As a customer service trainer, I was blown away at the level of service from every team member! It was seamless. There was nothing that I could have wanted that wasn't offered or taken care of. They were so attentive that they knew when I didn't leave my room, (I was working), all day and were genuinely concerned about my well being.
The rooms were well appointed. The only caution I would have is if you over 5'7" inches, avoid the penthouse apartment. It is simply beautiful and has a private terrace, but as the ceiling on the kitchen level is very low, you will hit your head if you are not cautious.
Do try the wine that is left in the room, it is inexpensive and really very good!
Did I mention the morning cappuccino? One of the best cappuccino's I've ever tasted!
I highly recommend Magi House...great location, great team, immaculate, amazing service.
- Official Description (provided by the hotel):
- Le camere e gli appartamenti Magi House si trovano nel centro storico di Sorrento, a via Padre Reginaldo Giuliani, uno dei "vicoletti" piu caratteristici di Sorrento. Una posizione assolutamente strategica: non avrete bisogno ne dell'auto ne dei mezzi pubblici per visitare Sorrento, a piedi potrete arrivare praticamente ovunque, anche grazie alla nuova ascensore per la spiaggia che dista solo 50 metri dalla struttura. Il meraviglioso chiostro di San Francesco e la Villa Comunale affacciata sul mare si trovano a 50 metri dall'ingresso del relais Magi House. Piazza Tasso, la piazza principale di Sorrento, si trova a un centinaio di metri: da li poi potrete concedervi piacevoli passeggiate tra i negozi piu trendy e boutique dell'alta moda. Se poi volete organizzare escursioni nei dintorni di Sorrento, evitando lo stress dell'auto, la posizione di questo relais e altrettanto strategica: Pompei, Ercolano e Napoli sono raggiungibili con i treni della linea Circumvesuviana, mentre Positano e gli altri paesi della costiera Amalfitana sono raggiungibili con gli autobus, la cui stazione dista circa 400 metri. Per Capri e Ischia ci sono aliscafi e traghetti che partono da marina Piccola, raggiungibile in pochi minuti a piedi o con l'ascensore pubblico. Magi House apartments and suites are located in the historical center of Sorrento, Via Padre Reginaldo Giuliani, one of the "alleys" most characteristic of Sorrento. A very strategic position: you don't need car or public transport to visit Sorrento, walking from our relais you can go everywhere, also thanks to the new lift to the beach/port which is only 50 meters away. The wonderful cloister of San Francesco and the Villa Comunale overlooking the sea are located 50 meters from the entrance of the relais. Piazza Tasso, the main square of Sorrento, located 100 meters far from Magi House . All Magi House rooms, aparments and suites made this year, are equipped with all the creature comforts that guests can need for an enjoyable stay and the furnished are extremely modern Especially our gem, the Nettuno suite, has a private outdoor Jacuzzi on the terrace, the ideal place to spend relaxing moments with your partner or the family. If you wish to organize excursions in and around Sorrento, avoiding the stress of the car, the location of this relay is also strategic: Pompeii, Herculaneum and Naples can be reached by trains of the Circumvesuviana line, while the other countries of Positano and the Amalfi Coast are reached by bus, whose station is about 400 meters. Capri and Ischia there are ferries and hydrofoils that depart from the marina Piccola, a few minutes away on foot or by public elevator. ... more less
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- Also Known As:
- Magi House Hotel Sorrento