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“Fantastic memorable stay in a stunning location” 5 of 5 stars
Review of Le Palme

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Le Palme
via Salita Dello Spinale, 23, 84011 Amalfi, Italy   |  
Hotel amenities
Ranked #13 of 30 Hotels in Amalfi
Kaitaia, New Zealand
1 review
“Fantastic memorable stay in a stunning location”
5 of 5 stars Reviewed October 7, 2010

My husband and I stayed here for three nights as part of our hiatus to Europe. The service was great - all the staff were really friendly and helpful - we were even greeted with a glass of cold orange juice which was nice after lugging our backpacks down the hill. The breakfast and coffee in the morning was great. The homemade lemoncello in the minibar was delicious (plus all the mini bar was reasonalbly priced). We also went to their restraunt in Atrani - much recommended. The rooms were spotless and the hotel is a really nice place to relax. The owner was fantastic, and we felt like we were treated like old friends rather than just customers. It did not seem like the staff were out to make money at all - they even did a load of laundry for us!

We were aware that there was a long walk with many steps to Amalfi, but the walk was really scenic and stunning. Not to bad if you have a good base of fitness. There was talk of the hotel putting a lift in sometime soon.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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259 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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London
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 15, 2010

Hotel Pros - Away from manic Amalfi town, great views, peaceful quiet surroundings, cheap minibar for emergencies, nice terrace for outside dining/ drinks, safe area for walking anytime, authentic rustic place to stay, good maid service, Jacuzzi bath!!!

Cons - Bit far from town/shops, have to walk up to bus or looong way down to town, no internet, boring breakfast of croissants, cake and ham/cheese toastie EVERY DAY, prices on mini bar cropped up on final bill which happens a lot in Italy!

Naples Airport to Amalfi/ Le Palme:
3 euro shuttle bus to Naples Centrale Sation (25 mins)
Regionle train to Salerno (40 mins) (From Platform 23-25) 3 Euro approx (make sure you get on correct train as Naples station is crazy, beggers everywhere, confusing place)

Ferry to Amalfi - (35 mins) 6 Euro (better than bus and realxing) from harbour, only 5 min walk from train. If not running, get SITA bus to Amalfi (get ticket from Tabacco/newsagent shops before.)

In Amalfi - get SITA bus 2.40 Euro to Hotel Excelsior from main shelter, walk down steps that start just at edge of hotel just along from hotel enterance (look like fire escape or private hotel steps but they are for Le Palme) Keep walking, can't get lost, hotel is on your right through gate.

To reach Amalfi from Le Palme - walk back to Excelsior and get SITA (Bus tickets avail. from Excelsior reception) or walk down abotu 20 mins to town (not for the unfit though - liek me)

TIP FOR SHORT CUT UP/DOWN HILL: Take the Excelsior lift which is half way down hill up to their pool area, walk round to hotel entrance to get to bus or sneak in hotel door to get the other lift to their reception. Pretend like you are a guest of course or they will quiz you.

Also, their internet access is just past their reception - its free - so walk in and use it. Only advised for confident people who can bluff the hotel staff if quizzed. Enjoy their cocktail lounge too, they show sports on TV. 4 star services for free!! lol!

HIT: Positano, Capri, Pompeii, "Andrea Pansa" cake shop in main piazza - GORG CAKES!
MISS: Atrani, Naples, Sorrento

Italy has a "Me First" culture for queues/ boarding bus etc, hanging back is a sign of naivety or stupidity, so stand your ground to rude Italians and don't lose your place.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 27, 2010

whats good:
- lovely place and great rooms; wonderful view of the sea
- very friendly staff (they will try to make anything happen for you... cooking classes, fresh sea food.. just ask!)

whats bad:
- you have to take a detour i.e. change bus, go uphill, climb down about 300-400 stairs to get there; - having said that, the staff helped us with carrying luggage up and down.
- its very tough to find it on your own

make sure u call them before you land up so they can help you find the place and carry luggage.

Overall, if you only want to sit back, stare at the sea, have great roast port and wine and relax... definitely a YES!

  • Stayed July 2010, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Isle of Wight, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 9, 2010

We spent a week in Le Palme Hotel and I would happily recommend it to anyone. Yes, there are the steps to deal with! But as long as you're of a reasonable level of fitness, it's not a major problem, and in return for aching legs you receive wonderful personal service and a slice of authentic, beautiful Italy. The views are out of this world. The family who run the hotel are so friendly and welcoming, nothing was too much trouble. Breakfast was gorgeous, croissants, cakes, coffee and toasties every morning served on the sunny terrace overlooking the coast. The room itself was pretty small, but perfectly adequate and very clean. The air conditioning worked a treat and the mini bar was very reasonably priced. At these amazing rates (cheapest we found in Amalfi), you can't ask for anything more!

The area itself is breathtakingly beautiful. Amalfi is a lovely little town which has a fantastic buzz after dark. Ravello, high in the mountains, is very quaint and romantic. Positano is another lovely little place to visit, and everywhere we went the service was friendly, welcoming and mostly english-speaking. And the food........ahhhh the food!! So fresh, simple and delicious, in almost every restaurant we went in. Naples, by contrast, we found to be a total disappointment. It's a dirty, neglected city which we couldn't wait to leave! We spent a day at the ruins of Pompeii and I can easily say it's the one thing you must see in the area. It's just jaw-dropping and way exceeded our expectations.

All in all we would heartily recommend this little hotel. It's tucked away, but well worth the minor inconvenience for such a relaxing, welcoming experience in a stunning location. Thanks to all the family at the hotel for making out holiday on the Amalfi Coast such an enjoyable one.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2010

I'm really surprised by the long reviewer below who was dissatisfied with the rooms and service. My girlfriend and I actually had the complete opposite experience.

The issues with the location and stairs have been well canvassed and I won't repeat them. Save to say that my girlfriend and I (in our early 30s) both carried our 20kg backpacks on our backs, and smaller packs (probably 10 -ish kgs) on our fronts and made it up the stairs to the bus for our departure. We took it at a slow pace, making sure we had enough time and, while it raised a sweat, was no real drama at all.

That said, both of us were dreadfully sad to have not left ourselves more time to stay in Amalfi, and that was almost solely due to how much charm Le Palme has. To be honest, Amalfi itself is a bit middle of the road (in the context of Italy, admittedly) but it is really brought to life when you stay at Le Palme. The fact that it's so removed from Amalfi is exactly the reason. Certainly the view that the location provides is to die for, but it's more than that. The hills around Amalfi are dotted with little farms and residences of real Italians living their lives - and Le Palme feels exactly like this place (complete with vegetables and lemons growing everywhere on the property). It's real Italy. There are little paths joining up all the houses/farms along the sides of the hills, and there's nothing more joyful than just strolling along them (obviously strolling down them is somewhat more joyful). I would particularly recommend that you catch a bus to Ravello and after you've taken in as much of that beautiful place as you can, walk along these paths back down to Amalfi - as long as you've enough daylight I guarantee you it will be some of the most pleasurable hours you'll have in life. It was for us.

In terms of the accommodation, I absolutely could not fault it. We paid 75 euros (in May) a night on booking.com, and were basically given a mini-house to stay in (it was free-standing with a living room, bedroom and large bathroom). Our host Antoinette told us that she was putting us in the best room so perhaps we lucked out, but for the price we paid and the fact that there were plenty of other people at breakfast, I'm (still) not sure if she was just being nice by saying it, or being nice by giving us such nice digs. Certainly some of the other rooms were not free standing and perhaps smaller, but I never saw in (just walked past them) so can't really comment more than that.

The bed and pillows were VERY comfortable (always an issue in Italy), and there was a TV in both rooms. Hot water and shower pressure both good as well.

The mini-bar prices were very very cheap as well, which is strange for this part of the world. I'd brought a couple of beers and a bottle of wine with me that I'd bought earlier at a shop (back-packing habit) and found that the mini-bar prices were the same. They also do some great little sandwiches for dirt cheap too.

There are massive balconies with sun chairs, and we spent many hours reading and sunbaking while looking down from that amazing view on the azure waters. Usually we're spending days travelling around and trying to see as much of the towns as we possibly can, but Le Palme felt so authentic we didn't want to go anywhere for the day! (Though a trip to Ravello must be encouraged!)

In terms of the service, it couldn't have been better (I'm surprised by an earlier reviewer's disappointment). Antoinette speaks pretty good English. She came and helped us take our bags down the stairs, and the first thing she did was sit us down and make us Amalfi coffee (coffee with a piece of lemon in it, which was beautiful!). We almost felt like old friends with her. She was happy to do anything for us, and took time with all our queries.

Overall - a big yes!

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 8, 2010

I did a lot of research on hotels before we stayed in Amalfi, so picked this hotel knowing full well about the 300 steps down, etc. I will review the positives and negatives from our perspectives. I was traveling with a friend and we are both fit, active people who were looking for a beautiful location and some adventure..
Positives:
1. We liked the location. Although this hotel is not really in Amalfi--it is in Pogerola, a 15 minute bus ride from Amalfi (or 15 minute run up the 700 steps from Amalfi if you're crazy to run them like us:-)). We liked being a little further from town and a little higher up for beautiful views. We didn't mind the stairs--in fact we enjoyed them, but do not recommend this hotel for you if you are out of shape. It is a lot of up and down stairs all day.

Negatives:
1. It seemed like the rooms were just kind of "thrown" together. Everything on the walls--the light sockets, the paintings, a wall hanging, were crooked.
2. Our hotel room bathroom had glass in the tub. Someone had taken the glass covering off our bulb in our main room and placed it in the tub and it was broken. When we discovered this, it was too late at night and no one was available, so we had to deal with it ourselves and my friend got glass in her finger. When we told the hotel staff about this the next day, they didn't apologize or do much to respond which I thought was strange.
3. The bed mattresses were in bad shape. You could feel the springs in your back and we woke up with back pain and didn't sleep well.
4. The bathroom had a "jacuzzi tub" which meant that the shower was waist level and there was no shower curtain or door. In order to take a shower, you had to sit in the tub and hold the shower. It was impractical and hard to do, and resulted in a very wet bathroom.
5. Positive and negative--the breakfast was mostly pastries which were yummy, and ham and cheese sandwiches. Although we told the woman who made the sandwiches we were vegetarian and didn't eat ham, she kept sneaking a few pieces of ham in our sandwiches.
6. This is the most important reason I would not recommend this place: Our understanding in staying at this place was that we would have help bringing our luggage up and down the stairs. We did have help bringing it down. However, the day before we left, we told the reception staff that we would need help the following morning at 9AM to bring our bags up the 300 stairs so we could catch the bus. We traveled pretty light, which meant we each had a suitcase that weighed about 25-30 pounds, but that it contained all our stuff. The staff told us that there were no porters available int he morning and that we would need to prepare out suitcases by that evening at 6PM, and that they would be taken upstairs, put in their uncle's garage and then left by the roadside (with no supervision) half an hour before we planned to arrive and catch the bus. We were not OK with this arrangement and asked if there were alternate arrangements. We were told repetitively that there were no other possibilities, and so we had to cut our plans short the day before we left to come back and pack our luggage. Again, I inquired about alternate options and told the staff that I did not think it was right for them to not have informed us before our stay that this is how things worked. The woman who was working at the reception (cousin of the owner) said completely unprofessional things like "We've given you a good experience at this hotel so far. We haven't even touched any of your things when we go in and clean the rooms." Interesting, I didn't know that was the definition of a good experience; I thought that was the expectation from even a substandard hotel. Finally after a lot of personal drama on her part, she told us that we could pay 5 Euros per bag if she called in a porter for the morning. I just found it amazingly unprofessional that a hotel that cost 100 Euros per night cannot shell out 5 Euros for a porter to provide a service to bring up baggage the morning of departure. I would've even been OK with it if she had even provided us with that option at the outset before arguing with her for 30 minutes, as in the end we were happy to pay 10 Euros to save our backs (and the man who carried the bags up was quite strong and handsome and fun to watch :-)). I was very very disappointed with the service at this hotel. Come from a family of hotel owners, and have never had poorer customer service at any hotel I've ever stayed at.

Overall, despite the fantastic location, this was a poorly run place with owners who cared more about making a buck than customer satisfaction and service. This was reflected in the poor quality of the materials in their rooms and their uncourteous service.

  • Stayed June 2010, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 24, 2010

Le Palme is not for the unfit, but if you are willing to walk and want an authentic Amalfi experience without paying obscene prices, this is the perfect place for you! The staff were beyond helpful with all of our questions and the view from the perch over Amalfi cannot be topped. We thoroughly enjoyed the stay, walking through the lemon groves to return to the apartment and taking in the beautiful atmosphere.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Palme

Address: via Salita Dello Spinale, 23, 84011 Amalfi, Italy
Location: Italy > Campania > Amalfi Coast > Amalfi
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Family Hotel in Amalfi
#12 Romantic Hotel in Amalfi
Price Range (Based on Average Rates): $
Number of rooms: 8
Official Description (provided by the hotel):
The warm welcome of the Cuomo Family, the comfort of the room, the small swimming pool, the wonderful view on the Amalfi Coast, guarantees you a relaxing stay at very convenient prices.The House is linked with a restaurant situated just 20 meters away from the beach of Atrani, which proposes a traditional and creative cuisine. ... more   less 
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Also Known As:
Le Palme Amalfi
Le Palme Hotel Amalfi

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