What a great place! Tucked up a very uninspiring alley off the main street (blink and you will miss it) this place is an oasis of grace and charm in a very busy town. Literally minutes walk from the main piazza, you could be anywhere. The staff are really friendly too, and very eager to help. We spent 3 nights here. Initially we had a 'junior suite' (very nice by the way!) as our room was not available, and we had to change the next day. However, the staff moved all our stuff while we were out (into another equally lovely room) and when we got back there was a lovely bowl of fruit as a 'thank you' - we also got a bottle of limoncello on our departure. Nice touches. Breakfast is great, lot of variety and you can have it on the roof terrace if you wish - wasps can be a pain though if you go outside so make you own choice. Tip - you will never find it if you arrive by bus, boat etc - just give them a ring and they will send a porter down with a little buggy to pick you up (allow a bit of notice - find somewhere for a coffee while you are waiting!). Also - the little supermarket by the front door is great for drinks and picnic stuff, and the greengrocer near the entrance to the alley does very nice fruit.