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“Delightful small friendly hotel within a stunning location” 4 of 5 stars
Review of Hotel Villa Felice Relais

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Hotel Villa Felice Relais
Salita Tuoro 10, 84011 Amalfi, Italy   |  
Hotel amenities
Ranked #10 of 32 Amalfi B&B and Inns
Stevenage, United Kingdom
1 review
“Delightful small friendly hotel within a stunning location”
4 of 5 stars Reviewed October 13, 2010

Beautiful hotel situated in a truely wonderful spot along a stunning coastline. When I walked into our room, located on the very top floor of the hotel the view from our huge sun terrace was breathtaking. We felt the location was perfect being situated just a couple of kilometers out of the Amalfi town. We did have our own hire car but did take advantage of the courtesy car service which was provided by the very friendly Andreas and Valero. They would drive you in or out of the town at any time of day (or night, bless them both!) which took away the stress of trying to find a parking space and also allowed us all to relax and spend as long as we liked experiencing the beautiful Italian life over a typically Italian meal with a bottle (or 2!) of Italian wine. We couldn't ask for more.

The hotel facilities were clean and adequate. Continental style buffet breakfast was enjoyed on the terrace restaurant with stunning panoramic views. We didn't eat lunch or evening meals in the hotel as we wanted to visit as many other surrounding towns as possible during our short 4 night stay.

A note to anybody who read the very negative 'wedding couples' review of this hotel. Whilst they may have experienced minor problems I feel their biggest gripe should have been with their 'wedding planner' who apparently checked out the hotel for such an event. In my opinion this is NOT a wedding venue - its a beautiful, small friendly run hotel in a fabulous location for a truely relaxing break. Please do not let this review deter you from staying here. I would go back here again and again without any hesitation.

A very big thank you to Andreas, Valero and Carmen. Looking forward to seeing you all again some time.

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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151 reviews from our community

Traveler rating
    86
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22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Yukon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 30, 2010

Reason for choosing Villa Felice
Wedding weekend. Saw pictures of the hotel and thought the view would be great for pictures and reviews looked good. Also sent our wedding planner there to check it out, she also liked the location. Shuttle service, beach access, nice deluxe room with decent room costs.
Why we did not enjoy our stay
• While arranging the booking with Villa Felice we were in contact with Carmen. When we arrived to the hotel, she checked us in but we did not know it was her as she did not introduce herself.
• Morning one- hot water did not work. Informed our wedding planner that day to tell the hotel to fix the problem as we were heading out for the entire day. We also requested patio furniture be set up for us, this did not end up happening. The hot water problem also continued for the remainder of our stay. The staff told the wedding planner it was fixed and then denied there was a problem to us.
• No hot water meant no jacuzzi on wedding night. One of the reasons we chose the hotel.
• Morning buffet was not up to standard for what you paid.
• Noisy/thin walls
• Cold room
• During our wedding ceremony staff were talking. Photographer needed to tell them to quiet down.
• They took pictures of our ceremony without checking with us first. We would have allowed it, but we felt it was disrespectful to not have asked.
• They are unprofessional and liars. (Explanation to come)
The good side of our stay
• Shuttle
• Before our arrival, they held onto my wedding dress and steamed it as discussed through email.
• Set up a terrace and added small bouquets to some tables for the wedding. However, they did not remove the dead flower planters, which ended up in some of the photos.
• On check out, they told us no charge because of the problems we had.
HOWEVER
• We asked them for a receipt several times but they would not give us one because they said ‘no charge, no receipt.’ We had our credit card ready to pay and we asked several times if they were sure our room fees were nothing, no charge at all. They (Carmen and a male staff member) repeated at least four times that we did not need to pay for our stay, including our wedding guest’s fees as well. We later discovered why they would not give us a receipt. On February 6, we posted our original review (which we have had removed because of the hotels response) because we decided despite being given a free stay, we were not comfortable with other weddings or other travelers going to this place to be disappointed. On that same day, my credit card was charged the full amount for us and our guest. They replied to our post stating we had said we would pay by money order because apparently we said our credit card would not work at the time of check out, that Carmen does everything she can to make guests happy and that we looked happy during our stay. Only one of these statements had some truth to it – our happiness. Re: credit card not working, we stayed in a different (nicer) hotel in Amalfi for 3 nights and used our cards there, plus we travelled 2 weeks around Europe and used both of our credit cards the entire time. Furthermore, what hotel takes payment by money order for such a big bill from foreigners? And coincidently charges our card the minute we post a bad review, which was later acknowledged by Carmen at the hotel. She stated that we would not get our money back even though we were told no charge because we put up the review and upset the manager. Meaning that we were paid off to keep our mouth shut. The manager that emailed us, we never actually met, so our assumption is that the staff said we were happy, unless of course he also did not introduce himself to us, which would be strange since we chose their so called lovely villa as our wedding location and generally they are a little more friendly and accommodating.
A brief breakdown of our time and ‘happiness’ at the hotel (we didn’t spend much time there)
• Day one – check in – happy to be at wedding location, had dinner out and slept.
• Day two – emailed wedding planner re: no hot water and no patio furniture. Not happy.
• Returned that night with wedding guest, checked in and went out for dinner. Happy to have our guest with us. Back late and went to rooms.
• Day three- Wedding day – stayed in room until 1pm then had pics and ceremony then complained again re: no hot water. Carmen denied the problem existed, wedding planner was aware of this. My wedding guest was unable to wash her hair b/c of the water problem. We were happy to be getting married and that we had such a good officiant and photographer. We had to be happy – it was our wedding day!
• Pictures away from hotel until 4pm. Returned to room, visited for a while then left for dinner until 11 to 12 at night.
• NO JACUZZI! Husband brought staff into bathroom to prove to him there was no hot water.
• Day four - Check out – had visa out and ready to pay – no charge – HAPPY to be leaving and that they recognized their mistakes.
In the end, not happy with Villa Felice at all and unfortunately it is our word against theirs.

  • Stayed October 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed June 28, 2010

We actually spent a fortnight here, We loved every second, the deluxe room was perfect, views adorable, the staff were absolutely fantastic and couldn't do enough for us, we spent our anniversary there and the chef prepared us a special meal to our request. it was exquisite. Nothing is too much for the young staff, the breakfast on the terrace is quite breath taking. The tranquil surroundings are just so special. I urge you to spend time here. We have travelled far and wide, Villa Felice just did it for us in every way. food great, staff great, venue great, location great in fact it is great!

I think all the other guests were Italian, which to me suggests we picked the right place. if the locals love it, it is a good choice.

Only 9 rooms, Go there.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
1 review
4 of 5 stars Reviewed February 21, 2010

We spent three nights here. The room was clear and pleasant, the staff was friendly and hearty. (It was a bit lot of the stairs, but we knew it when we choised this hotel.)

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cape Town
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2010

Villa Felice is small and cosy. Out of town but beautiful walks to town and complimentary hotel shuttle if you do not want to walk. Staff very friendly and helpful. Magnificent views. I will stay here in future again. Quiet and tranquil surrounding.

  • Stayed February 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 1, 2009

We arrived to Villa Felice through their friends that were closed during November. I must say that we enjoyed ourselves immensely although we did not spend much time in the hotel. The greatest surprise was their restaurant. The dinner was GREAT! The staff was a bit tired after the rough summer season and I do not think that had much [patience at the beginning but by the end of our stay they warmed up.

  • Stayed November 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Wales
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2008

Our stay in Villa Felice Relais was our best ever holiday together. We booked a standard room which exceeded our expectations. It had a lovely sea view, and the hotel staff were always friendly and accommodating. The highlight of the Hotel it its breakfast balcony, which afforded stunning views towards Amalfi town and the coastline. Seeing this view every morning whilst enjoying freshly baked croissants reminded us how lucky we were to be on holiday in the Amalfi Coast. Its location outside Amalfi meant that it was a truly relaxing experience, away from the busy main coast road. The hotel is about a 30 minute pleasant walk from the town centre, which enables you to avoid the main road and walk past quiet churches and lemon groves. Alternatively, there is a bus stop right outside the hotel and Andrea is always happy, without fail, to provide a lift to and from the hotel! We are surprised at the negative comments by some reviewers. The hotel is a perfect base from which to explore Amalfi and the wider area.

  • Liked — Location, views and relaxing atmosphere
  • Disliked — Lack of evening meals
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Felice Relais

Address: Salita Tuoro 10, 84011 Amalfi, Italy
Location: Italy > Campania > Amalfi Coast > Amalfi
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #10 of 32 B&Bs / Inns in Amalfi
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
The Hotel Villa Felice Relais located in Amalfi, Amalfi Coast, Its suggestive refined environment is still redolent of the cultural and spiritual upheaval that made it renowned as a kind of "Cenacle". Today the atmosphere that reigns here is pure serenity.Three types of rooms very comfortable and furnished with style and elegance. ... more   less 
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