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“Full of old fashioned charm” 5 of 5 stars
Review of Excelsior Grand Hotel

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Excelsior Grand Hotel
4.0 of 5 Hotel   |   Via Papa Leone X | Locality Pogerola, 84011 Amalfi, Italy   |  
Hotel amenities
Ranked #24 of 30 Hotels in Amalfi
Wales UK
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
55 helpful votes 55 helpful votes
“Full of old fashioned charm”
5 of 5 stars Reviewed October 15, 2009

From the moment we arrived at this hotel (and what a drive from Naples airport!) the staff were helpful, friendly and welcoming.
Yes - it looks like a throw back from a later 1960s/early1970s Bond film, but its spotlessly clean and the old fashioned style of the hotel is part of the charm.
The hotel is way up a huge hill, which has the advantage of the most amazing views over amalfi, but the disadvantage of not really being in walking distance of anywhere other than Pegorela, the local village (which has some nice bars btw - recommend Gerrys, Gerry is a star). The hotel does run an excellent free bus down to Amalfi however, and there is a service bus stop just accross the road, so as long as you are organised you are OK.
Amalfi is gorgeous, and there is so much to see and do on the Amalfi coast we didnt seem to stop. We werent expecting much of the food in the hotel, having read some of these reviews, but found it quite superb. After busy days out it was lovely to come back to the hotel and just relax in the evening over a really nice meal and a drink in the bar.
We were told by some seasoned visitors that the food in the hotel wasnt so good a couple of years ago, but has improved massively. This may explain some of the older negative reviews but how anyone can describe the food we ate earlier this month there as "sub standard" i don't know.
The food is all local, the ingredients used are local and sometimes quite basic (eg pasta course followed by fresh fish or meat, followed by local cake or icecream or a huge bowl of fresh fruit) but I found the quality of the ingredients, and the quality of the cooking second to none, and I am a keen cook. One of our neighbours was a gentleman from Amalfi who had worked for many years as a chef in the UK - and he was also of the opinion that the food was v good. You wont get a huge choice, and it wont be international cuisine, but what you get will be v good.
The room was lovely, a little old fashioned but such a nice change from the cloned feel of a modern hotel room, with "real" old bits of furniture, it was cleaned every day, the balcony was HUGE with an amazing view and it was comfortable, which is good enough for me.
I would love to go back to the beautiful Amalfi coast, and if I do, I would be happy to return to this hotel.
Finally, Mauritsio in the Bar, and Antonio the head waiter deserve a special mention for being so very good at their jobs and making our holiday even more enjoyable

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Devon England
Top Contributor
101 reviews 101 reviews
38 hotel reviews
Reviews in 47 cities Reviews in 47 cities
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed October 10, 2009

Just returned from another two weeks at this lovely Hotel
We used to visit this Hotel mainly for the Mountain Walking. It's position high above Amalfi near the village of Pogerola makes it an ideal starting point for many walks.
Although we have walked all the paths over the past 8 years we still return twice a year.
It is very relaxing and all the Staff are friendly and help to make your stay a memorable experience.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reno, NV
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 8, 2009

We stayed here as part of a group travel program the last week of September. As others have noted, the hotel is located about a 10-15 minute drive from town. There is a stairway that allows you to walk to town, and some of our group used it. Between the free hotel shuttle and the local public bus, it's rather easy to get to Amalfi and back. Taxis are very expensive-- charge @ 20 Euros for the trip.

Our room was large and had a wonderful patio with an amazing view. The bathroom and bedroom were both in need of updating. While this place may have once been grand, not so much now.

We found the staff friendly and helpful. Some in our group asked for extra pillows, etc., and all requests were handled well. The front desk staff was particularly good and willing to help with information about bus and ferry schedules, etc.

The real downer was the dinners at the hotel. While not bad, the food was certainly not good. It's awful to be in Italy and not be eating wonderful food. We did get up the hill to Gerry's pub one night. It's a very good family-run restaurant, but be aware if you go that Gerry may require you to listen to him sing Dean Martin songs while he plays a keyboard before he'll bring your check.

  • Stayed September 2009
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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San Diego
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 8, 2009

This is by far the best place to stay in Amalfi. It is just outside of town, up on a breathtaking hill. The hotel offers a free bus every day into town. The rooms have french doors that open onto a balcony that over looks the ocean. Half board is amazing. Waiters in white tuxs serving amazing food under silver platters. Truly the best hotel I have stayed at in Europe. It even has a private beach!

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 14, 2009

My parents stayed at this hotel when we all came to Amalfi for my wedding. The hotel was further from town than expected, and unless you wanted to wait for their shuttles, the ride to town with their "taxis" was double of what the local taxis charged. The staff was rude to my elderly parents and not at all accommodating when my mother was trying to get information to have a dinner for the ladies of the wedding party at their hotel. The staff was terrible, almost hostile. It really felt like they didn't even want us there. Worst part was we had all stayed at the Excelsior in Sorrento a few days before and they had gone above and beyond. What a shame, too, because Amalfi is one of the most beautiful places we have ever traveled. One of the friendliest places, too. Too bad this hotel had to lessen my family's experience.

  • Stayed June 2008, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
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Istanbul
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 2, 2009

The hotel is located in the highest point of Amalfi. The website says that it is only few minutes by the shuttle from hotel to the beach but it takes 15 minutes. The shuttle is very small for a such hotel and we had to stand for 15 minutes. The hotel is extremely old. There is only internet connection in the lobby and it is very slow. The worst thing is that towels are very old and rotthen.

  • Stayed August 2009, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2009

I stayed at this hotel for a week at the beginning of August. I was upgraded to a large double room even though i had booked a single. The room was light, large and spotless. The balcony was relaxing and had amazing views as did the breakfast area and dinner balcony. The breakfast was average for a hotel of this standard but i was happy with what was on offer, some fruit would be a good option to add. The hotel shuttle bus was great, the times were convienent and the bus did leave on time which was good, nothing worse than constantly waiting for late comers. The staff were more than helpful at the hotel at all times and i will definately stay again in the future. It is a distance from Amaifi but it was nice and quiet and the town was easy to get too with the shuttle bus or the local bus which stops right out the front.

  • Stayed August 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Excelsior Grand Hotel

Address: Via Papa Leone X | Locality Pogerola, 84011 Amalfi, Italy
Location: Italy > Campania > Amalfi Coast > Amalfi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#9 Luxury Hotel in Amalfi
#20 Romantic Hotel in Amalfi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Excelsior Grand Hotel 4*
Number of rooms: 97
Official Description (provided by the hotel):
Tranquil Hotel set in cliffside enclave surrounded by trees, directly above hotel's private beach on the rugged coast far below. ... more   less 
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Also Known As:
Excelsior Grand Amalfi
Hotel Excelsior Amalfi
Hotel Excelsior Grand

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