We stayed at the Miramalfi last week, half-board, booked through Citalia. Our experience was as follows:
ROOM: A basic Southern Italian hotel room, clean and tidy if a little small but with a superb view. The children had a bunk bed, which they loved. The cleaning staff did their job well daily.
BAR, COMMUNAL AREAS & RESTAURANT: The restaurant shares the same great view as our room did. The bar area also has excellent views across they bay, however it was often necessary to go fetch the barman to get any service. The other common areas were adequate but furnished oddly in places.
POOL: Clean and tidy, though access to it from the rooms is via two very slow and claustrophobic lifts (the hotel is carved out the hillside). The shallow end is too deep for children.
STAFF: Mostly okay to deal with but the restaurant staff was hopelessly inefficient.
FOOD: The lunchtime food was excellent, but that was almost certainly because it was not included in the price of the stay. The evening meals were stodgy and the choice limited.
Breakfast was truly dreadful for the price we paid and such a disappointment that it deserves a section of its own: It was bog-standard 3-star package holiday fare. The hot food was scrambled eggs, bacon and sausages (every day). The scrambled egg usually had black bits in it and the bacon / sausages, if they had not run out, were often lukewarm and a bit slimy. On one occasion I watched a waiter scooping up pieces of scrambled egg from round the serving tray and stirring them back into the rest; this cannot be good food hygiene.
It was usually necessary to ask staff to replenish something that had run out, which they did….eventually.
Amalfi has an abundance of fresh fruit and Italy is the nation of good coffee, it is a mystery therefore why both were substandard, the latter being like the illegitimate child of creosote and Nescafe. Though, if paid for separately at the bar, good coffee was available.
By the end of the holiday I was feeling a bit miffed with the Miramalfi to be honest, it was very expensive and yet average, but they were saving their greatest disappointment for last - they have no courtesy facilities.
Our transfer was not required until 4pm, so we were faced with a day of loitering around the hotel or going home sticky from the beach. We pointed out to the reception staff that this was not satisfactory and it was explained without a hint of irony that we could use the pool shower, if we so wished (yes, the stand-pipe next to the pool!). I don’t think I have ever been on a holiday, however cheap, where courtesy facilities were not available, much less at a hotel with the price tag carried by the Miramalfi.
To give you some idea of cost, a week’s stay for two adults and two children came to about 35% of the average UK annual take-home wage. This was, then, a luxury price but the experience fell well short of luxurious.
To summarise, then, the Miramalfi is a basically okay hotel with superb views. But it lets itself down by delivering poor quality food (when it has been paid for in advance anyway), so-so service and unsatisfactory courtesy arrangements whilst at the same time charging customers five star prices. I give it three stars, if it were not for the views it would have been two.
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- Also Known As:
- Miramalfi Hotel Amalfi