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“Absolute Paradise” 5 of 5 stars
Review of Santa Caterina Hotel

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Santa Caterina Hotel
5.0 of 5 Hotel   |   9 SS Amalfitana, 84011 Amalfi, Italy   |  
Hotel amenities
Ranked #2 of 30 Hotels in Amalfi
New York
1 review
4 helpful votes 4 helpful votes
“Absolute Paradise”
5 of 5 stars Reviewed July 6, 2013

My entire family (11 of us...including my 3 year old daughter) spent 10 days at Santa Caterina. It was the most memorable experience. The staff is INCREDIBLE. So attentive, so friendly, so polite...by the time we left, they felt like family to us. I was a little concerned being in such a nice hotel with a 3 year old, but they embraced her as if she were their own. The hotel itself is gorgeous. Each room is unique and tastefully decorated. Rooms are clean with maid service twice a day (bigger cleaning in the am, but towels are replaced at night with turn down service). The view is unbelievable, the pool is right next to the sea. Staff at the pool bring you cold water, olives, chips, cold wash clothes....it's truly an experience. We can't wait to go back. Would highly recommend.

Room Tip: Rooms with a balcony are worth the extra money....
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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603 reviews from our community

Traveler rating
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    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
Westport, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 5, 2013

The hotel is magnificent, a most wonderful setting on the Amalfi Coast. The views are unsurpassed, the food excellent, and the entire staff were beyond helpful, genuine, kind, and always smiling from morning til evening. It made for a perfect holiday. We will definitely return to this heaven on earth!

Jeanne H.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2013

We traveled in May to Italy and stayed in this lovely hotel. The setting is absolutely gorgeous perched cliff side above the Mediterranean. The staff was charming and friendly, particularly Simone Pepe, a concierge, who was very helpful with trip planning suggestions. Would definitely stay here again.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasanton, California
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 1, 2013

Fabulous views...Check
Superior Customer Service...Check
Exceeded expectations...Check
Pricey but worth it...Check
Great Location...Check

If you want to go first class and be treated well, this is the place to stay on the Amalfi coast. We even had a few issues with our room but all mechanical and all addressed immediately. Would definitely stay there again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenport, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 28, 2013

The hotel itself and the rooms overall are very nice, but no nicer than a fine hotel in NYC or equivalent. What makes it actually worth (if that is actually possible) the $1200 a night is the incredibly accommodating staff (I have a number of pictures of them holding our 16 month old son). Genuinely sweet people that I would look forward to seeing again on a future trip. The Amalfi coast is not a great place for a child (especially under 2) yet they made every effort to make my family and others with small children welcome. Anything we needed, milk at all hours, crib, baby sitter, car service to Ravello, were handled promptly and professionally. The location a short (albeit treacherous) walk from town and the port was modestly inconvenient - they run a shuttle frequently but it involves being on their schedule and does not run in the evenings. Water access is fine but not remarkable - the pool, in a great location adjacent to the water, is average. Those who have not been to the coast might be disappointed that there is no beach - you jump off a dock into deep (cold) water. They have ladders that allow you to climb back up to the "dock".
Food is as expensive as you would expect, but excellent. Breakfast is included, which is nice. Drinks - will get you. My wife had a non-alcoholic drink by the pool that was $16. Some that should have been $5.
Overall a great place and experience, but you have to be back at your desk reflecting on the trip before you can truly say it is worth the price.

Room Tip: We were in room 70 - a hike from the main hotel, but with a balcony overlooking the water - honestly...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
74 reviews 74 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 24, 2013

It is pricey, but you are treated like royalty. This place is the example of great service meets paradise. The staff is so welcoming and kind, not pretentious as some hotels of this caliber can sometimes feel. When we walked in our room it was a Honeymoon dream come true only to be topped by the bathroom then topped by the view from our balcony. The food was excellent for all meals, the views from all areas are just gorgeous. The staff is amazing, the pool area was fantastic and the gym was small but had some decent equipment. If I could live in this hotel, I would. We preferred the city Pasitano to Amalfi but this hotel was the best in our Honeymoon and the best I have ever stayed at to date. It is great for adults and people who want a truly romantic experience.

Room Tip: Get to the pool area early to get a good spot.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Haven, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2013

one of my favorite place's in the world great family run 5 star gem the staff and hotel among the best cannot wait to get back perfect setting with great care for there customers, put in your bucket list you won't be sorry , this is truley a leading hotel of the world , great place to stay to do day trips along the amalfi coast

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Caterina Hotel

Address: 9 SS Amalfitana, 84011 Amalfi, Italy
Location: Italy > Campania > Amalfi Coast > Amalfi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Amalfi
#1 Family Hotel in Amalfi
#1 Romantic Hotel in Amalfi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Santa Caterina Hotel 5*
Number of rooms: 66
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Also Known As:
Santa Caterina Amalfi
Hotel Santa Caterina

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