What a treat. From the moment we arrived to the moment we left, everyone at Hotel Santa Catarina was wonderful. In fact, they were terrific even before we arrived. In preparing for our trip, I emailed the hotel on multiple occasions, asking for their help with everything from restaurant recommendations to making arangements for a car service to pick us up in Naples and drive us to the hotel.
Once we were there, they helped us arrange for a private boat tour which was wonderful and included a stop for lunch at a place you can only get to by boat (not included in the price btw). In addition, they have a shuttle that goes to town, which is great because the cost of a taxi is 10 Euro. As an example of their level of service, even though the shuttle doesn't operate after 6:30 pm. when we asked for a taxi to bring us to town for dinner, they had the shuttle take us.
The hotel itself is gorgeous and immaculate. Our room was always spotless. The main lobby area is beautifully decorated and comfortable. We found ourselves hanging out there more than at other hotels because it was so inviting and relaxing. The grounds are beautiful and there is always someone tending to them.
The food was very good. We had breakfast every day, two lunches and one dinner. Highly recommend the folded pizza (calzone) with sauteed endive. Delicious!
I can't say enough about this hotel, which is really nice for a change. Every single person on their staff was genuinely nice, many knowing our name after the first day or so. Yes, it's expensive, but it's worth every penny.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.