I strongly recommend this company if you are planning to visit Rome. I booked the trip with Rafael from the US via phone and emails. He is extremely prompt, and sent us an itinerary of exactly what we are going to do and from what time to what time. Keep in mind, you can ask him to customize your visit according to the way you like it. He will need your credit card info for booking, but nothing was charged to it. I spent many days doing my research prior to booking. Don't just pick the top ranked company. I have talked to many company and this is the only one that would get us tickets for the Vatican and the colosseum. We paid for them of course. Less papers and tickets yo worry about. What if you forget them on the ship or at home. Dominico was our driver. He was there at the port on time to pick us up. He was very knowledgeable about the history and friendly. We asked for a local restaurant and he took us to one. The food was great and the price was half of what I paid for when I was in Florence, and I paid for 8 people. I invited Dominico to have lunch with us, but he declined, he said this is your family time and just enjoy. Dominico not only took us to all the major attraction sites, but he also tell you the "do and don't" so you don't get taken advantage by the locals. Do listen to him if he tells you the Trevi fountain is under construction and nog worth seeing. We didn't listen. He extremely efficient and safely getting you to all destination. Extremely professional and caring. He made us laugh the entire time. I personally want to thank Dominico for carrying my 5 years old across the street and stopped the traffic for us to cross the street after enjoying the Gelato ice cream. One of our friend's kids wanted gelato before heading back to the ship. Also, he got us a private tour guide, Francesca for the Vatican. It's worth every pennies. This was a very memorable tour for us. We love it so much that we wanted to book them again for Naples, but our Regal Princess wouldn't let us cancel our prior booking with them. By the way, they do answer calls at late hours. This is a Wow service based on everything that they have done for us. Do not book through the cruise if you want a private tour. Our group of eight saved so much money booking with this company, and we don't have to wait for a big group which take much longer time, and see less. Cost more, see less, and more waiting time vs. cost less, see more, and do more and very personal. If you have young children and older adults or some with difficulty with walking, this is the company. I believe this company have service throughout Italy at most major cities. We plan to go back in the future and would definitely use them again. I have already shared with some of my friends about this company as they are considering taking a European cruise. Paid cash and tip at the end. This is all we paid for our tour. Dominico, you need to link all of your reviews to your website, and tripadvisor. YOU GUYS DO DESERVE TO BE ONE OF THE TOP!!
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