Do look elsewhere.. pay a fraction more..We stayed 3 of (7 pre paid 'in eror) and left early with NO refund forthcoming..as "it had been reserved 6 months prior on a prepaid basis " no concession to good will .
It was a click error on screen /pointed out to booking.com 14 days later 0ctober 2013 ..No help was avail to cancel : 1 single - 1 twin.. 14 days later the credit card statement had been 'charged in full' with added exchange rate.
I phoned B&B ( this is not a hotel) from UK ..5 months before we locked in to booking :asked for refund in part (along with) booking.com BB offered (only) exchange of dates.. Asked why it was £ taken so early PRE paid £415 ..pre charged. Stonewalled.. I begged via booking.com and on the phone to receptionist (part timer) for a shorter stay and "small refund as 'error' ." but NO refurnd payment was allowed €£ ~ So, we finally turned up 5 months later ..just before easter 2015...up from Salerno.. A Single room is a monastic (cell) no kidding! ..The Twin a dark dble /twin room (is 4' opp reception.) it is very 'dated and has no View at all - just a step to walled terrace.
You will never meet the owner; just a woman who is busy and polite who comes in / does breakfast and reception if you telephone her. NB ( to northern Europeans!) there will be a ...lot of cake.. ask for bread rolls!
When we decided to leave early and aevised her ..as the building was depressing..told "no chance of any refund.." pointless to try!! She had to call the owner AND bookig.com again! Still the owner will not speak to guests.. very poor! After we got an authority to leave "without refund" booking.com called us there (to check all was well) I said not really' ~ but nothing could be done..to compensate us. The concept of Goodwill is lost on this BB.
As for the double room opposite reception was in April 2015 very-mediocre. Its true' sorry! eg. dated style 1970s furniture and fabric and draped over the door/window like an afterthought..a single dining chair..fell apart in my hand ;( .. joints long broken' need glue; there is No English tv channel and too many German channels. We took a £200 loss' ..and travelld to Sorrento By bus.. A sad end to a lifetime dream.. 'to stay in Amalfi. ps ..yes, it rains hard in spring ! FYO..
- Official Description (provided by the hotel):
- The B&B “Residenza Sole" is situated in the very central Piazza del Municipio (Town Hall Square), close to the magnificent cathedral, only a few meters from the sea and the main street.It’s very good located and allows our guests to get by foot around Amalfi and to reach the main square (Piazza Duomo) through the evocative alliways. It’s closed to the beach, but far from the city noises, for a relaxing and charming stay. ... more less
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