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“Amalfi Honeymoon at the Convento Di Amalfi” 5 of 5 stars
Review of NH Collection Grand Hotel Convento di Amalfi

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NH Collection Grand Hotel Convento di Amalfi
5.0 of 5 Hotel   |   Via Annunziatella, 46 | Amalfi Coast, City Centre, 84011 Amalfi, Italy (Formerly Grand Hotel Convento di Amalfi)   |  
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Ranked #7 of 30 Hotels in Amalfi
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Amalfi Honeymoon at the Convento Di Amalfi”
5 of 5 stars Reviewed September 4, 2012

We stayed at the Grand Hotel Convento Di Amalfi for 5 nights during our honeymoon. We were very happy with our choice of hotels and the service that we received during our stay. Out of several highlights, the staff was very friendly and accommodating. We were met in the lift foyer by a hotel greeter who personally escorted us through the hotel and out on to the incredible outdoor space where we were given two cocktails to sip while we enjoyed the amazing views. We were checked into our upgraded room with an enormous balcony, which had the most spectacular views from any room either of us had ever stayed. I had booked five nights pre-paid which provided a good discount to the regular rates, especially because of the book four nights get one free promotion.

The bed in our room was on the firmer side but we both got used to it after a couple nights and had no problem sleeping.

What I didn't realize during booking was how the location of the hotel could not have been better. Very convenient to get into town while enough removed to provide the most magnificent views from the rooms, dining, and pool spaces I could have imagined. We loved that we stayed in the town of Amalfi and would definitely stay there again.

The hotel had a clean, modern feel despite the property itself being several hundred years old.

There is a small fitness center space that while small, was more modern than I was expecting and had nice equipment.

The pool was fantastic. Amazing infinity edge overlooking the Mediterranean and because of its location it received sunlight for longer than much of the coast below. We would regularly finish up our days lounging poolside and enjoying the views.

The breakfast was free yet fantastic! We loved it. We had breakfast at the hotel every morning we could and sat outside to enjoy the views.

As warned the internet connection was a bit precarious, some of the days it worked great yet a couple others not so much.

Service was good, our room was turned over regularly and every wake up call was received on time.

Overall we loved this hotel and would definitely stay again.

Room Tip: You can offset the higher cost of nicer rooms by prepaying and/or staying longer. It's worth it...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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323 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 31, 2012

We started the morning in a Tuscan Villa. After driving to Florence, catching a train to Naples and finally a hire car we arrived at the front door of the Grand Hotel Convento di Amalfi. Architecturally this place is amazing. From the street level entrance you are whisked up through five storeys of solid rock in a passenger lift (just be careful crossing the road as it's right next to a tunnel). You then proceed along the old convent halls to reach the reception which opens up onto the long terrace and ends in an infinity pool. The views are spectacular. The terrace is also covered in lemon trees and flowers making it feel like a hanging garden perched on the side of a cliff overlooking the water. The only downside of this are the mosquitoes.

We were fortunate to receive an upgrade and our room had serious dimensions. Even the bathroom consisted of a separate area for the shower/sink and then a bathtub and toilet. Marble throughout and only the finest toiletries. Sadly the shower leaked - a common fault with many of the hotels we stayed in during our trip. But all this was forgotten every time you opened the window and looked out at the view. The only shame is that the original windows are so small - with a view like that you would almost want the entire wall to be made of glass.

What we liked:
- The Room: Large, spacious and modern with an underlying sense of the old architecture of the convent.
- The Pool: The view alone is enough as many have commented. Now picture yourself in an infinity pool looking out at that view. Enough said.
- The Old Convent: Don't forget to visit the unrenovated part of the convent with its columns and partially crumbled walls.
- The Food: The food was great, including a very broad selection of breakfast options and solid dinner options.
- The Staff: Although it's a large hotel they made us feel welcome and were attentive to any requests.
- The Gardens: You start to get a sense for why there's limoncelo for sale EVERYWHERE.

What we didn't like:
- The Size: It's almost too big for it's own good - when you travel around the levels and down the halls you get a sense for how large the hotel is. Not for those seeking a more intimate setting.
- The Wi-Fi: The included free wi-fi was rubbish and only worked in the lobby. A major let down for international travelers who rely on wi-fi to avoid astronomical data charges.
- The Housekeeping: Generally good but would benefit from an evening turn down service.
- The Location: This is a tough one. Given where the hotel is located you get the spectacular views but it also means you need to travel a fair distance and play frogger with the traffic to reach the town.

Overall, a unique hotel in a spectacular location. Definitely worth visiting during a trip to the Amalfi Coast.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gold Coast
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 24, 2012

This hotel was amazing on so many levels. It was expensive but worth every cent. The views from the room were sublime. The outdoor terrace and pool area was magnificent. It was a little awkward navigating to the rooms, however this and the history of the hotel added to the charm.
The staff weren't as friendly as some of the other Italian hotels we stayed at, but there was no major issues. A truly relaxing and beautiful hotel.

Stayed July 2012, traveled with family
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Los Angeles, California
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 23, 2012

Such a great place to come while keeping the birthday celebration and Italian adventure going. Rooms were somewhat smaller in comparisons to other five star properties previously stayed at on this trip. The drive was a bit of a roller-coaster and dreadful traffic night and day ( made the 405 look okay) but the views are phenomenal. Loved the array of color palettes at every glimpse. Our hotel infinity pool was a great treat after being in the sea. Nice sunbathing. Short boat ride away from Positano and Capri. History everywhere. An amazing hotel to come back to after boating. Ravello is a must visit for the day while being on in Amalfi.

Excellent breakfast. The staff was very friendly and helpful for advice - dining, exploring, shopping, boating, etc. The view from my room window was enough to say I don't know when I am leaving this place, lol. Such much historical value (ancient monk monastery) beautiful lemon and lime groves, shaded, romantic, peaceful places to lounge. Definitely one of the must do’s of Italy.

Room Tip: Every space on this property is beautiful.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta
1 review
5 of 5 stars Reviewed August 11, 2012

We have just spent a couple of days at this hotel, perched on the cliff above Amalfi. This was our second visit . It is the perfect place to be on a get-away-from-it-all break. So peaceful no matter how full the hotel is. The staff was so pleasant ; service with a smile, ready to give friendly advice when asked.
We found the minimalist, white décor so refreshing in contrast to the record hot temperatures outside. We couldn’t think of a more peaceful and serene place to stay when planning to visit Capri, Sorrento, Positano or Ravello; all so crowded at this time of the year.
We were tempted to just sit in the shade of the bougainvillea or fruit-laden lemon trees down the monk’s walk or soak in the infinity pool, sipping fresh, iced-lemon watching the activity of the boats in the little harbour below rather than venture out in the heat. So spectacular and so pleasantly different to any other hotel we have ever stayed at. We will be back yet again!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 9, 2012

The first thing that hits you when you arrive on the Amalfi coast are the breathtaking views of the ocean, mountains and the towns. This hotel has views in abundance. The layout of the hotel is a bit awkward. You have to take up to three separate lifts to get to your room from the hotel's lobby.

We had a sea view room with a balcony. The room was clean and comfortable.

I think the prices at the hotel bar are at the 'very expensive' end of the hotel spectrum. This is a bit unfortunate because I would have enjoyed a few more drinks at the hotel bar, overlooking the stunning town of Amalfi. I recall beers being around the 7 euro mark.

The hotel's beach (accessed via a 10 minute boat trip) was very good.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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France
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 4, 2012

First, let me say that this is a beautiful hotel. If you're only staying two or three nights, on a tour, you'll be fine.

We have three children and they couldn't get us connecting rooms. Okay, that happens a lot in Europe but we were really far from one another. We asked to move closer so they showed us a much smaller room next door to the children. Sure, we liked the bigger room but it would be too inconvenient. My husband said "Please return with the new price since they can't be the same price".

She never returned so my husband asked. The room that was half the size was indeed the same price. That just didn't seem right. She could have at least returned to tell us but we had to ask.

The rooms were pretty but we were very cramped. There was no bathtub in our room, just a shower. We didn't have much room to put our things away. There was only a drawer in the desk. There wasn't a balcony but this side extra room with two hanging chairs. The window there couldn't be opened so it was too hot to sit in there. There was one small window, with a great view, by the bed. Later we saw there was a review that warned specifically to not stay in our room (406). Too late!

There was this romantic curtain around the bed but it smelled dusty. I have allergies so I had to hang it up on the pole to get it out of my way. Also, they did a turn down service at night but didn't check the bathroom. My shower cap got wet (thank you husband) and we ran out of TP. I'm thinking, how much are we spending and I'm changing my own toilet paper and don't even have a shower cap...

My husband asked for ice and lemon for drinks. When they brought them, the woman told my husband "This time is for free but next time you have to pay for the lemon".

The parking was something like 25 Euros a day and the internet connection was an eye-watering 18 Euros a day and it didn't work well.

Something happened with my husband's car and the parking attendants. It's a Lexus Hybrid so it works a little differently. I don't want to go on about it since most reading this wont be bringing their own personal car to Almalfi (which I don't recommend!) But that put him off more to the hotel.

The one time we ate dinner there, it was excellent. Expensive but the service, food and atmosphere was all stellar. The manager is especially friendly and accommodating.

I also liked the decor. Sure, it's a little cold and laboratory-like but reinventing a monastery must be a tricky design challenge. My family liked doing monk-chants in the hallway.

The straw that broke the camel's back was when my husband asked to have some ice cream. They didn't have any. Italy is known for ice cream and they simply had none.

So my husband says, we're paying a premium price, while being charged for every small thing, meanwhile cramped in a small room with nowhere to put anything away and we can't even get ice cream...

Our travel budget is pretty generous but we were feeling like we were not getting our money's worth here. For a few hundred Euros less, it might not have been a big deal but at these prices, you do have high expectations and this hotel was not meeting them.

I simply went to the desk and told them we would be checking out the next day, a full week early. They asked if we wanted to change rooms and we said no. It wasn't just about the room. It was not a problem, thankfully.

It turned out to be a wise move. We couldn't find another hotel available to our specifications in Almalfi so we headed up the hill to Ravello next door, which we loved. It was better for both our budget and our sanity.

I did take some great pictures of the hotel and I did see that there are some beautiful premium rooms on the top floors. I would recommend one of those. Just don't bring a car, children and plan to eat ice cream somewhere else.

Room Tip: Get something high with a view and a balcony.
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  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Collection Grand Hotel Convento di Amalfi

Address: Via Annunziatella, 46 | Amalfi Coast, City Centre, 84011 Amalfi, Italy (Formerly Grand Hotel Convento di Amalfi)
Phone Number:
Location: Italy > Campania > Amalfi Coast > Amalfi
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 30 Hotels in Amalfi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — NH Collection Grand Hotel Convento di Amalfi 5*
Official Description (provided by the hotel):
The NH Collection Grand Hotel Convento di Amalfi has been and continues to be one of the most significant monuments of the entire Amalfi Coast. ... more   less 
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