This hotel lists itself as "pet friendly" on many websites, but we were blatantly insulted for bringing out dog. They allow pets to stay in the room, but not on the shuttle service or in the hotel. The shuttle service is important at this hotel, as it is in the middle of nowhere, so not being able to take our dog with us meant we would either have to leave him in the room or stay at the hotel. I've never had an experience like this when traveling with a pet before. Also, for people not traveling with pets, this is inconveniently located. It is also situated on a curve with a lot of traffic, and every bus and truck that traverses the curve honks its horn, so don't expect a good night sleep. Finally, the "free wifi" doesn't seem to be accessible from most locations in the hotel. I would never stay here again, and cannot recommend it to anybody. Extremely overpriced for its location and service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 29, 2011
Meanwhile, I want to point out that on Venere.com and other portals is written that we accept small pets for free.
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This person arrived with a big Aski :
1) He has not even bothered to inform us,
2) he has not raised the issue whether a dog so big would have to pay or not ,
3) I became aware of the presence of the dog only after the check-in.
Dear sir, it is true, we are animal lovers, and accept them for free, however, everything has its limits.
When you left, we had to clean the room with gloves and mask...and think that your wife was pregnant!
The dog poop thrown in the trash in the bathroom, there was a big stink.
This does not mean that we are not animal lovers,This means to be civilized people!
we have had many dogs and cats at the hotel, and we never had any problems.
If you own a pet, you can not expect that everyone wants to share your love for animali.It's 'forbidden to enter the dining room with an animal because do not exist only you, but there are other people like you who pay, and who need different from yours.
Have you ever wondered if someone in the dining room was allergic to the fur of your dog? Perhaps he loves animals,but he is simply allergic to! We must learn in life to be humble and selfless, because there is not only you and your needs!
The dog in the shuttle can not 'go for the same reason, but you have a car, and no one prevents you from taking it.
Our hotel is located across the street, you knew it, it is clearly written on the webside!
The wifi works and it's free! .... Obviously you wanted to find fault in our hotel because you are not gone down that we have banned from entering the dog in the dining room.
But you have not written in your review that we have served you breakfast and dinner on the terrace, just for you and your dog, in exclusive, you were lucky!
Good luck and remember, we are animal lovers, but having a pet does not mean humanize it, and not only you exist in this world!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.