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“Business Trip to Bukidnon...” 4 of 5 stars
Review of Hotel de Susana and Restaurant

Hotel de Susana and Restaurant
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Hotel de Susana and Restaurant
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Sayre Highway, Valencia City, Mindanao, Philippines   |  
Hotel amenities
Davao, Philippines
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
69 helpful votes 69 helpful votes
“Business Trip to Bukidnon...”
4 of 5 stars Reviewed January 20, 2013

Sleeping @ Hotel de Susana is of great comfort, from their soft bed to their large tub, where one can enjoy and can experience a spa treatment of your own. With a scented oil, and body scrub, your done. Breakfast is free, but it's just fair. A very typical one... Experience their room accommodation, perfect for your relaxation...

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
General Santos City
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 29, 2012

After reading the one review here for this hotel, I thought I would stay here only as a last resort on our drive back home to General Santos City. However, we had quite a different experience from the preceding reviewer. We stayed at five other well-rated hotels on our 6 day trip in Mindanao, and we liked this hotel best of all. The hotel is good looking, the rooms were good, and staff members were very helpful. They immediately took care of a problem with the drain in our sink. My wife didn't like the fact that the door going out onto the balcony of our second floor room would not lock, so we were immediately given another room. The lobby/restaurant area is attractive, and we all got a free plate breadfast in the morning. The front of the hotel is not attractive, being an unlandscaped field probably owned by someone else. There is no elevator, which though was a common fact for the hotels in Mindanao where we stayed. There is a parking area for for only 5 cars, though there is parking on the road going to the hotel. When I arrived, there was a meeting in the hotel and all the places in this small parking area were taken. However, several hours later, the security guard came to my room to say that one of the parking places was free. These problems \were unimportant when it came to our liking this hotel.
Right across this hotel is the modern Hotel Valencia. We went there first, and were shown a room, but we learned this was the only one room available and we needed two rooms. They sent us across the street to the Hotel de Susana, where we liked staying. The Hotel Valencia though seems to be a good choice to stay too. Though the rooms were more expensive there.

Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davao city, philippines
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 21, 2011

pros: average interior and room size, strong hot/cold water supply, so-so food, price ok
cons: - unfriendly and untrained hotel front desk,
- no internet access (they have a wireless router but u cant connect to the internet, staff will just say that the connection is stable!?!)
- annoying beeping of a smoke detector inside the bedroom,
- useless service telephone, cant call staff, phone is always on hang
- morning staff are still sluggish, instead of greeting you a "good morning" a frown face will greet u.
- staff are noisy at night they love to chat as if they're in their own place.
- comfort room does not have exhaust fan, room smells like an old wet cloth.

  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de Susana and Restaurant

Address: Sayre Highway, Valencia City, Mindanao, Philippines
Location: Philippines > Mindanao > Bukidnon Province > Valencia City
Hotel Style:
Ranked #2 of 6 B&Bs / Inns in Valencia City
Number of rooms: 11

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