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“great room hits the heights, sadly food basement-level quality” 4 of 5 stars
Review of Hotel Melia Valencia

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Hotel Melia Valencia
4.0 of 5 Hotel   |   Avenida Cortes Valencianas 52, 46015 Valencia, Spain (Formerly Hilton Valencia)   |  
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Ranked #4 of 99 hotels in Valencia
Cologne
Top Contributor
170 reviews 170 reviews
45 hotel reviews
Reviews in 48 cities Reviews in 48 cities
88 helpful votes 88 helpful votes
“great room hits the heights, sadly food basement-level quality”
4 of 5 stars Reviewed June 17, 2013

We took advantage of a special 30% advance reduction special offered to Melia Rewards Members to book the last three nights of our stay in Valencia here in the northern part of the city. The friendly lady at the reception gave us a room on the 20th floor upon request – if only we had read some of the tips here first, we would’ve asked for a corner room, but still ours had a breathtaking view of the entire city all the way to the Mediterranean.

The room itself was wonderfully large with a charming non-rectangular shape and the kingsize bed had one the best mattress we’ve experienced in any hotel, so we were able to snooze very comfortably. All the other amenities were very high-quality: great flat screen TV, espresso coffee machine, large bathroom with separate shower, toilet, and bathtub areas. You can see that the investor who originally opened this hotel as a Hilton – as the nice front desk clerk informed us about when we asked - was quality-minded.

Now to a possible downside for some: As others have mentioned, this is basically a conference center hotel, within two minutes of Valencia’s Palacio de Congresos, an airy and curvy “palace” designed by Norman Foster, and set in a somewhat swanky residential area built during the last ten years, not far from what will become the new football stadium Nou Mestalla. Those who prefer the old part of town have a five-minute walk to the metro station, where unfortunately the number 1 doesn’t run as often as you might expect or hope. Since Valencia is a relatively small city area-wise in spite of being Spain’s third largest city population-wise, you could even walk from the old city center to the hotel in less than an hour. There are also buses with stops right at the hotel.

What was our biggest disappointment and the reason for our downgrading what should be a top evaluation was the quality of the breakfast - included as part of the special rate - and the food we could order at the bar. The fruits and cheeses weren't fresh any of the three days we ate there, with otherwise poor to average quality buffet and no possiblity for additional cooked-to-order items. Perhaps conference participants don't eat much at the hotel anyway. And while the freshly squeezed orange juice was delicious, why wasn't horchata, the local speciality beverage, available? What was also a bit disappointing was the lack of any public space on the top floors. Evidently groups can rent a sort of bar and lounge area that we wandered into by chance on one of the upper floors. If only the Melia Valencia had a superb restaurant on the top floor with the fantastic view the highest builidng in Valencia has to offer...

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina D, Guest Experience Manager at Hotel Melia Valencia, responded to this review, June 20, 2013
Dear@germanjody

Thank you for sharing the comments of your experience in our hotel over tripadvisor web

it’s a pleasure to know that you full enjoy your stay in our Hotel.

Concerning your opinion about the food I will make sure with our F&B team that we follow the standard that included “horchata” and more that 46 fresh products. I apologize if we couldn’t achieve your expectations concerning this service.

Thank you again for your nice comments and I hope to have the opportunity to welcome you personally in a near future, please don’t hesitate to contact with us over our guest experience team and we will assist you in futures reservations.

Best Regards

Cristina Doro
Guest Experience Manager
Melia Valencia
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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bagà
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 23, 2013

As a frequent Meliá Hotels guest due to my travelling for business I would like to thank the staff of Meliá Valencia for making any kind of stay such a great experience in their hotel. My opinion is not based on a couple of overnightings but on repeated ones.
Everything is above their 4* category:
- kind and very fast check-in
- superbly and comfortably decorated guest rooms
- excellent breakfast
However, the most important factor is the personal touch their staff and especially Cristina Doro give to all what they do, they really make you feel you are important and welcome. All in all - go and try this hotel out yourself, for me Meliá Valencia is truly one of the best hotels today in its category!

Room Tip: - ask for a corner room in upper floors
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina D, Guest Experience Manager at Hotel Melia Valencia, responded to this review, May 28, 2013
Dear@Mikaj

I would like to thank you for the time you take in sharing your comments with us.

It’s very nice to hard that all the efforts and passion that we try to put everydays in our job can achieve our guests.

Your satisfaction it’s our main objective and your fidelity our best award.

I remain at your entire disposal and please don’t hesitate to contact our guest experience service for your future stays.

Kinds regard
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Kranj, Slovenia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2013

I attended the business conference in Melia hotel Congress Center.
I have been to many places before and must admit, that Valencia is one of the best places I have ever been for a business reason. Excellent hotel, spacious congress facilities, friendly people, stunning views from my room over Valencia. What I found the best was the spacious room, calm, no traffic noise. I recommend the visit to Valencia and Hotel Melia also due to airport vicinity, just ten minutes drive. Great place to stay.

Room Tip: one of the top floors
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina D, Guest Experience Manager at Hotel Melia Valencia, responded to this review, May 28, 2013
Dear@MujoA

Thank you very much for sharing your comments regarding your stay in our hotel.

We are glad to know that you enjoyed our hotel and its facilities and we appreciated the nice comments regarding ours team.

I hope next time you can also visit us for holidays and you will enjoy also the calm of our hotel after a day at the beach.

Please don’t hesitate to contact guest experience for any further information about future stays.

Best regards
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Vancouver, Canada
Top Contributor
116 reviews 116 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed May 17, 2013 via mobile

The Meliá Valencia was a great choice for us. The room was huge and clean. The hotel is a bit off the beaten track, a blessing at the end of a day navigating through the throngs of tourists.

No need to sign on for the expensive breakfast as there are many great cafés a short walk away. If you are a walker you find that the location is quite convenient to everything. Transit is also nearby.

If you book through the Meliá website you will receive a10€/day credit for the restaurant/bar.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina D, Guest Experience Manager at Hotel Melia Valencia, responded to this review, May 28, 2013
Dear@Johns

Thank you very much for sharing your comments regarding your stay in our hotel.

We are glad to know that you enjoyed our hotel and its facilities and we appreciated the nice comments regarding ours rooms.

Please don’t hesitate to contact guest experience for any further information about future stays.

Best regards
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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2013

Excellent location, close to the metro, Palacio de Congresos etc. We did not use the hotel too much but we found it comfortable, the staff friendly and warm and the overall room was functional. Breakfast was standard, leaning towards boring but does it job for providing a pick me up in the mornings before heading out for a day of exploration.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina D, Guest Experience Manager at Hotel Melia Valencia, responded to this review, May 15, 2013
Dear@joannef

Thank you for sharing the comments of your experience in our hotel over tripadvisor web
It’s a pleasure to know that you full enjoy your stay in our Hotel.

I would like to thank you also for the nice comments about our staff and I will share these opinions with our team.

I hope to have the opportunity to welcome you personally in a near future, please don’t hesitate to contact with us over our guest experience team and we will assist you in futures reservations.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 5, 2013 via mobile

Hotel is not located centrally, however it isn't far from the metro. The breakfasts are worth including in your stay. The gym is equipped for a reasonable workout whilst touring. Hotel staff very helpful. Well worth the stay

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina D, Guest Experience Manager at Hotel Melia Valencia, responded to this review, May 10, 2013
Dear@wendyg

Thank you very much for sharing your comment in Tripadvisor.

We are glad to know that you enjoyed our hotel and its facilities and we appreciated the nice comments regarding our staff.

I would like to share with you that you have he possibility to work with a personal training in future visits if you are interesting in training just contact with the spa center situated on the 3erd floor and they will propose you the different options.

Please don’t hesitate to contact guest experience for any further information about future stays.

Best regards
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La Nucia, Spain
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

Spended 2 nights during our wedding anniversary (29th of december) in this fantastic hotel
Nice and quiet location, bus stops in front of the hotel, so we left our car two days on the free parking place around the corner
It is just 10 minutes by bus to the center
And on a sunday visiting the ZOO is a must, SUPER
Nice spacious room on the 20th floor, great beds, and super breakfast

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina D, Guest Experience Manager at Hotel Melia Valencia, responded to this review, April 15, 2013
Dear@kees&Gerda

Thank you very much for sharing your comment in Tripadvisor.

We are glad to know that you enjoyed our hotel and its facilities and we appreciated the nice comments. We will be very happy to share these opinions with our team.

I hope you will have a very nice souvenir of your weeding anniversary in our hotel and I hope you may celebrate here more occasions.

Don’t hesitate to contact guest experience for any further information about future stays.

We would be happy to welcome you again in Meliá Valencia!
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Additional Information about Hotel Melia Valencia

Also Known As:
Melia Valencia Palacio De Congresos Hotel Valencia
Melia Valencia Palacio De Congresos Hotel
Hilton International Valencia
Hilton Valencia
Valencia Hilton International
Valencia Hilton
Address: Avenida Cortes Valencianas 52, 46015 Valencia, Spain (Formerly Hilton Valencia)
Phone Number:
Location: Spain > Valencian Country > Valencia Province > Valencia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Valencia
#3 Luxury Hotel in Valencia
#4 Family Hotel in Valencia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Melia Valencia 4*
Reservation Options:
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