We turned up at hotel neptuno for a group booking, booked in November 2013 for 4 rooms in May 2014. On arrival rooms were not ready, told to come back in an hour when we did already allocated our rooms to someone else!!!
We asked for twin rooms, didn't get it. We asked for sea view rooms didn't get it, we asked to be pug together on one floor - didn't get it. The attitude of the staff and manager made out it was my fault.
We changed rooms 3 times as they allocated us a smoking room and didn't tell us, us single girls all had to share double beds!!?
I wouldn't recommend this hotel, there are others!!
- Official Description (provided by the hotel):
- The privileged location of Hotel Neptuno makes it a beach hotel and in-town hotel rolled into one. Located on the beachfront of Valencia, next to the port, facing what is the American’s cup regatta course, the NEPTUNO is minutes away from the historic city centre, the city of Sciences museum, the Oceanographic Park and the city’s major cultural and business centres. The hotel has parking places next to the hotel, four meeting rooms, each sub dividable, a TV lounge, a lobby bar and a seafront terrace bar. ... more less
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- Also Known As:
- Neptuno Hotel Valencia