We stayed at this hotel for 3 nights. Excellent location with easy walking into the old town and also to the City of Arts and Science. First impressions of the hotel as you walk into the foyer are that it is definitely 5 star and staff are without doubt the same. Unfortunately other parts of the hotel are in definite need of refurbishment. The toilets by reception were not of the same standard with scuff marks up the walls and doors and looked like they were in need of fresh paint. The same could be said of all the wooden doors in our room which were quite scratched and scuffed. Saying that the room was clean, nicely laid out and worked well. The hotel should be thankful to it's superb staff.
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