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“Good for visit site at Arts and Sciences of Valencia” 4 of 5 stars
Review of Tryp Oceanic

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Tryp Oceanic
4.0 of 5 Hotel   |   C/ Pintor Maella 35, 46023 Valencia, Spain   |  
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Ranked #13 of 99 Hotels in Valencia
Helsinki, Finland
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Good for visit site at Arts and Sciences of Valencia”
4 of 5 stars Reviewed September 29, 2013

Reception served professionally, once they got reinforcement from the back office for solving the need. Special mention to have our charge exactly correct, it was rather complicated (upgrade, breakfast differs, laundry, etc.). Every time got attention and help those couple times when needed. Wi-fi access expired once, but got a new one. English speaking staff.

Room was clean and well keeped. Would hope to have same level in the public space.

Best breakfast team so far, no worthless hurrying but effective doing. Tables were clean, nothing was out of order or finished. We were there different times, allthough maximum customer occupation was over half smth. The quality of assortment was good.

Location for metro Ayora station takes over 15 mins by walk, big El Corte Ingles round the corner, smaller Aqua shopping mall behind that. There are some easy restaurants in the higher floor. For sports TV, cold beer and meals there is good Tavern Inn behind the hotel. It is easy from this location if your target is Center of Arts and Sciences. The long green park across the main street is good for walking and jogging, tried. Taxi park nearby.

The pool is very basic and the sun shine very limited, only for few persons at the same time.

Gym is moderate, but "sauna" worked satisfyingly. We got the room at the 10th floor with big furnished balcony and it was quite worth it.

Good to see those actual sports TV-info by the elevator for the hotel bar.

Would recommend this place for short time visit, your main interest is the large attraction center Ciudad de las Artes y las Ciencias.

Room Tip: Take the 10th floor (or other) with outlook to site of attraction center.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda_TrypO, Guest Experience at Tryp Oceanic, responded to this review, October 14, 2013
Google Translation
Estimad@ Lari70,

En primer lugar queremos agradecerle que nos haya transmitido su opinión a través de tripadvisor, y que nos haya elegido como lugar de alojamiento en Valencia.

Todo el personal del hotel le agradece que haya valorado el trabajo realizado, y en especial el departamento de recepción por haber destacado su trabajo al realizar la factura.

Nos complace saber que ha disfrutado de nuestro desayuno, instalaciones y ubicación.

He transmitido su comentario sobre la piscina al departamento implicado para que quede constancia de su opinión.

Esperamos tenerle pronto entre nosotros.
Un saludo.
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662 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
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  • German first
  • Italian first
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English first
New Orleans, Louisiana
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 23, 2013

Outgoing, knowledgeable staff. the GM came down and personally introduced himself, which certainly exceeded our expectations.

Room had balcony that overlooked the park, with several ultra modern special event buildings, like the Palau de Congressos, City of Arts and Science.

Location was easy access to seashore, near Turia Riverbed Gardens, good shopping centre, and the historic district. Good public transport. Lots of neighborhood bars and cafes nearby. "La Taberna" is next to the hotel (cheap drink prices). There is also a good shopping centre nearby.

Historic part of city was awesome. Don't miss the covered market, Towers of Serranos, Silk Exchange building, Medieval churches, cathedral.

We were lucky and stumbled into dance performance in the historic district, with dancers wearing native costume, and doing period dances.

You can take a local bus to an awesome cave nearby, that takes you through grove after grove of Valencia oranges on the way. Coves de Sant Josep. It's the longest underground river in Spain. No matter what time of year, the temperature is around 38, so be sure to have a jacket. we'll review that later.

Breakfast was quite good, but not remarkable. Overall, we were EXTREMELY pleased with this hotel.

Room Tip: ask for a balcony
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yolanda_TrypO, Guest Experience at Tryp Oceanic, responded to this review, October 14, 2013
Google Translation
Estimad@ bananacour,

Gracias por opinar en tripadvisor y por haber elegidoTryp Valencia Oceanic para su alojamiento.

Todo el equipo del hotel queremos agradecerle que nos haya puntuado con la máxima puntuación.

Así mismo que haya valorado nuestra atención al cliente, en espacial la directora Mar Gonzalez, por haber valorado su principal objetivo que es superar las expectativas de nuestros clientes.

Nos complace saber que ha disfrutado de su estancia y de la visita a la ciudad.

Esperamos verle de nuevo, en su próxima visita a Valencia.

Un saludo
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Carmarthen
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2013

Conveniently located for the beach and old town via public transport (Bus no.19 nearby.) or if you dont mind walking, the old town can be accessed via Turia Park from near the Centre of Arts and Science in about 30 mins and the beach slightly closer accessed via the local streets. The hotel is modern and comfortable and very good value; it has a small outdoor pool with limited beds.The staff were pleasant and helpful. We travelled from the airport using the metro, getting off at Aora station with a 15 minute walk from there to the hotel. All in all a good choice of hotel and a pleasant stay in Valencia.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda_TrypO, Guest Experience at Tryp Oceanic, responded to this review, October 15, 2013
Google Translation
Estimad@ SGBurryP,

Quiero agradecerle que nos haya transmitido su opinión a través de tripadvisor, y que nos haya elegido como lugar de alojamiento en Valencia.

Es un placer saber que hemos alcanzado sus expectativas. Todo el personal le agradecemos sus amables palabras.

Nos complace saber que ha disfrutado de la Ciudad, la ubicación y que le ha parecido un hotel cómodo y moderno.

No dude en contactar con nosotros para su próxima estancia en Valencia.

Un saludo
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Alicante, Spain
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 21, 2013

We stayed here this time before starting a train journey from Valencia to Cordoba and Seville. This hotel is conveniently located, clean, well maintained and has the benefit of an underground car park. The buffet breakfast is very good and the reception staff are extremely helpful and understanding. Would not now stay in any other Melia hotel as we have always been satisfied here. Other hotels within this group should follow their example.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda_TrypO, Guest Exprience at Tryp Oceanic, responded to this review, October 15, 2013
Google Translation
Estimad@ Shears43,

En primer lugar quiero agradecerle su opinión en tripadvisor y que nos haya elegido como su lugar de alojamiento.

Es un placer comprobar que hemos sido el comienzo de ese viaje programado por distintos puntos de España y que nuestro servicio ha hecho que este maravilloso viaje empiece con buen pie.

Así mismo que haya disfrutado de nuestras instalaciones, desayuno y limpieza.

Será un placer volver a tenerle de nuevo entre nosotros.

Un saludo.
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Bedford, United Kingdom
Top Contributor
148 reviews 148 reviews
46 hotel reviews
Reviews in 68 cities Reviews in 68 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 18, 2013

Some aspects of the hotel were very good - others less so. The location was great for us as we were visiting the Arts & Science complex and it is just a few minutes walk away. There are some restaurants and bars nearby but they are not very appealing as rubbish was piled high along the streets. The nearby El Cortes Inglese has a food court though and a supermarket and there are some nice restaurants and a bakery in the Aqua centre which is also close by.
The room was large with good a/c and a nice bathroom with full bath - the bathroom tiles were a bit chipped and past their best but overall the room was good.
There was a small pool at the hotel but getting pool towels meant leaving a deposit at reception which seemed a bit odd to us - surely they don't they could leave a couple of pool towels in each room for guest use and just check they're there on checkout or else charge you for them. I'm sure most people don't steal the towels and we didn't think it was worth the saga to use the very crowded pool.
This is the kind of thing that lets the hotel down in terms of customer service.In contrast to other hotels we've stayed in recently we found the staff not particularly friendly - they did their job but even checking guests in seemed to be a chore they could do without.
The lifts were unreliable - together with several other guests we had to leave one lift because it would only go up despite the fact we all wanted to go down. We used the fire-exit stairs as no other lift was available only to find that the exit door had metal trolleys jammed against it - lucky there wasn't a fire - I would think there are regulations against this sort of thing and it didn't fill us with confidence in the hotel.
I expected it to be a bit better in terms of quality and service but overall, for the price, the hotel was ok.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda_TrypO, Guest Experience at Tryp Oceanic, responded to this review, November 27, 2013
Google Translation
Estimad@ Angela Th, soy Yolanda Moreno, la Guest Experience del hotel Tryp Oceanic. En primer lugar quiero agradecerle que haya dedicado unos minutos de su tiempo en transmitirnos su opinión a través de tripadvisor y también que nos haya elegido como su lugar de alojamiento en Valencia.
Nos complace comprobar que le ha gustado la ubicación y los locales de ocio de la zona para venir a visitar la Ciudad de las Artes y las Ciencias en Valencia.
Así mismo que le haya gustado la amplitud de nuestras habitaciones y aire acondicionado. He informado a nuestro departamento de servicios técnicos de su comentario sobre los azulejos para que los repasaran y ya ha sido solucionado.
Decirle que Valencia es una Ciudad que cuida mucho la limpieza de sus calles, por este motivo le pido disculpas si durante su visita no han estado como usted esperaba. Le puedo garantizar que ha sido un hecho puntual y que no es lo habitual.
Le ruego nos disculpe las molestias ocasionadas sobre el procedimiento para adquirir las toallas de piscina. Gracias a su comentario estamos trabajando en alternativas para el próximo verano.
Hemos revisamos todas las salidas de emergencia y le garantizo que actualmente no hay ninguna salida obstruida. La seguridad de nuestros clientes es una prioridad obligatoria para nosotros.
Espero que nos dé la oportunidad de tenerle de nuevo con nosotros y poder demostrarle que le trataremos como usted se merece.
Reciba un cordial saludo, Yolanda Moreno.
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London, United Kingdom
Top Contributor
90 reviews 90 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 18, 2013

We stayed at the Oceanic for 5 nights. We booked a terrace room which was very nice (10th floor). It was lovely to be able to sit out at night and look over the sights. The staff were always friendly and helpful. The hotel was in a good location for getting about. The No. 19 bus runs just behind the hotel. One way takes you towards the Old Town and the other way takes you to the beach. Overall a very lovely stay. Would recommend.

Room Tip: 10th Floor
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda_TrypO, Guest Experience at Tryp Oceanic, responded to this review, October 15, 2013
Google Translation
Estimad@ Linda2369,

Quiero agradecerle que nos haya transmitido su opinión a través de tripadvisor, y que nos haya elegido como su lugar de alojamiento.

Todo el personal le agradecemos que haya valorado nuestra vocación de servicio, ya que es nuestra prioridad hacer que los clientes tengan una feliz estancia y que el resultado sea como usted comenta, una estancia encantadora.

Sin duda las vista a la Ciudad de las Artes y Las Ciencias desde la décima planta son inmejorables.

Nos complacer saber que le ha gustado la ubicación y el transporte público.

No dude en contactar con nosotros para su próxima estancia en Valencia.
Un saludo.
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Melbourne, Australia
Top Contributor
211 reviews 211 reviews
56 hotel reviews
Reviews in 104 cities Reviews in 104 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed September 16, 2013

This 4 star hotel is perfectly located for aquarium and other attractions around that vicinity. Shopping centre and good cafes close by and can find free parking in nearby streets. Walkable distance to old city (1/2 hour) but transport readily available.
Reasonable accommodation and facilities for price.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda_TrypO, Guest Experience at Tryp Oceanic, responded to this review, October 15, 2013
Google Translation
Estimad@ pjf000,

En primer lugar queremos agradecerle que nos haya transmitido su opinión a través de tripadvisor, y que nos haya elegido como su establecimiento de alojamiento.

Nos complace saber que ha disfrutado de su estancia y que le ha gustado la ubicación y el transporte público.

Esperamos tenerle pronto entre nosotros.
Un saludo.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tryp Oceanic

Address: C/ Pintor Maella 35, 46023 Valencia, Spain
Phone Number:
Location: Spain > Valencian Country > Valencia Province > Valencia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Valencia
#9 Business Hotel in Valencia
#10 Luxury Hotel in Valencia
#15 Romantic Hotel in Valencia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tryp Oceanic 4*
Number of rooms: 197
Official Description (provided by the hotel):
The newly opened Tryp Oceanic hotel is located in the most modern area of the city of Valencia, close to the Oceanographic Park and the Ciudad de las Artes y las Ciencias (City of Arts and Sciences). Only 1000 meters from the harbour, 2 km from the city center, and 20 minutes distance from Manises Airport and Convention Center. ... more   less 
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Also Known As:
Tryp Oceanic Hotel Valencia
Tryp Hotel Valencia
Tryp Hotel Oceanic

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