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“Great location,great interior, great service!” 4 of 5 stars
Review of Caro Hotel

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Caro Hotel
5.0 of 5 Hotel   |   Almirante, 14, 46003 Valencia, Spain (La Xerea)   |  
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Hotel amenities
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Free breakfast with your stay
Ranked #2 of 99 Hotels in Valencia
Søgne, Vest-Agder, Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Great location,great interior, great service!”
4 of 5 stars Reviewed October 14, 2013

A small hotell, only 37 rooms, in a restored old town-palace, nearby the cathedral of Valencia.
Excellent service, clean and very modern interior. We did not eat at the hotel, only stayed there for one night.Lots of tapas bars and other restaurants in the area.
If you come by car, be sure to have a GPS, it is hard to find it in the narrow streets of the old town in Valencia.
On their web site, there is a movieclip for every single room at the hotell!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, October 22, 2013
Dear guest,

Thank you very much for your review.

As you mentioned, our hotel is a bit different and it is located right in the heart of Valencia where you find everything you need within walking distance, which is an extra if you are spending just one night in the city.

We always recommend our clients to check the location of Caro Hotel beforehand. It is sometimes a bit confusing with all the narrow streets in the old part of the city, so a GPS is always helpful if you are coming by car. However, we also advice our guests to give us a call when arriving in Valencia. Thus, we can provide with some useful tips to reach the hotel in an easier way.

Our homepage www.carohotel.com shows our exact position in a map. There, you will also find details of all our rooms with further descriptions and a good collection of photos and videos. Just a small correction, Caro Hotel has 26 rooms in total, not 37 ;)

We hope next time you are able to stay longer and enjoy our beautiful hotel and its surroundings.

Best regards,
Team Caro Hotel
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294 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 12, 2013 via mobile

This is a chic and stylish hotel with the service to match. My wife & I stayed at Caro for four days in September and unfortunately I was quite ill during my stay. (For reasons completely unconnected with the hotel.) However, the staff were exemplary offering assistance with special dietary requirements and helping as regards the nearest hospital and pharmacies.
The hotel itself is a stunning mix of contemporary style and tasteful nods to the past with the older architecture being preserved and celebrated in a series of interactive information points throughout the hotel.
The hotel's location is perfect for exploring the old town of Valencia with the staff helpfully pointing out useful bus routes to attractions upon arrival and providing a map to help.
I would recommend this hotel and we shall return in the future.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, October 21, 2013
Dear guest,

We appreciate you sharing your experience with us in Caro Hotel and we are glad that we exceeded your expectations.

It is a pity that your stay was affected by such an inconvenience. Unfortunately there was not much we could do if your body’s defenses are down because it takes some time for the body to recover. A few days have passed by since you left the hotel so we hope you are well by now.

The design of the hotel houses a lot of secrets and we consider that it is not only a hotel but also gives a very interesting insight into the cultures that passed through Valencia and the remains associated to these periods. QR codes placed all over the hotel can be read with a simple app on your phone and give a great overview of the long tradition of this palace. We love storytelling and it is sort of a game finding out all the hidden details Caro Hotel has to offer.

Even though you felt a bit weak, we know that you had a good time exploring the old town as far as this was possible. We are sure next time you will enjoy it even more without being limited.

We do hope to see you soon,
Team Caro Hotel
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Kiev
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 9, 2013

There are not too many 5-star hotels in Valencia's historic center - mostly 3-star and hostels. So if you are looking for top-notch hotel in the center - Caro would be the choice. And it's not very expensive too - we booked our rooms for under 180 Euro per night.

Caro hotel is situated in a beautiful ?-century mansion. Inside it's completely redesigned to the highest standards - reminded me of the great hotel Casa Fuster in Barcelona.

Service is great, the Cathedral is just a 3-minute walk, as well as Turia river park (which is remarkable).

Each room has a unique design and a name and it's very quiet. We've heard A/C working in the nearby buildings, but after midnight it always stopped.

Would recommend it especially for a couple.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, October 21, 2013
Dear guest,

Thank you very much for taking the time of reviewing your stay with us.

First of all, we appreciate your comparison with one of the most emblematic hotels in Spain. Both preserve important architectural elements and have a certain singularity but each one in its own way. Of course they are not comparable in size and approach but it is a perfect example of how great hotels in this world function.

In general, there are not too many hotels in the heart of Valencia and the ones you find are mostly hostels and small properties of 3 or maybe 4 stars. We are really pleased that you chose our property for your stay.

Valencia is very proud of its architecture and the city is very strict about any changes to the street image. Many clients decide to choose us not only because of the great location and the surroundings but also because of the architectural concept, the perfect combination of historical remains and modern, minimalist design. The transformation of our 19th-Century palace has been very intense but it was definitely worth it. The result is a unique environment with 26 singular rooms, awaiting for you to be discovered.

In the name of Caro Hotel we would like to thank you again for your kind comment and we are looking forward to welcoming you again soon.

Best regards,
Team Caro Hotel
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New York
Top Contributor
146 reviews 146 reviews
28 hotel reviews
Reviews in 50 cities Reviews in 50 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed October 5, 2013

It takes a few hours to realize what an ideal location the Caro hotel is in, in Valencia. You can basically walk to everything including the ultra-spectacular enclosed market. The reception people were excellent. In particular, Martin and Claudio. Thank you!!!
The hotel itself is a bit unusual and maybe not for everyone. It has been painstakingly restored over ancient ruins. The old Roman tiles have been salvaged and are prominent throughout the hotel and in the rooms. Cool! In our room, and I'd imagine many or all of them, the bed rests on the floor on a box-spring. Maybe a bit too low for some people. The floor is a gray finished concrete. There is nothing on the gray walls (on of our walls had many black scuff marks from previous quests luggage). The room has black curtains, no other color and very low lighting at night. It is interesting in its minimalism though! In the ultra-clean bathroom, there is an excellent waterfall shower and bath facilities, fine Bulgari toiletries and other touches that make the hotel a step above. As mentioned before, the location is perfect, albeit a bit difficult to find if driving. They provide valet parking which was excellent for us.
Once you get your bearings, you will find terrific local shops, really fun tapas restaurants and the central market, which you cannot miss! Note: that the market closes by 2pm each day. This is an excellent hotel in Valencia that really is a 4 1/2 but just needs some more attention to details in the rooms for my tastes.

Room Tip: Try to get the rooms with the larger windows which may be brighter.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, October 8, 2013
Dear guest,

Thank you very much for taking the time to give us a brief summary of your stay with us in Caro Hotel. Just from the way your comment is written, we realize that you did not just stay in our hotel but also dug a bit deeper into the concept of our hotel and how it functions.

A contemporary design among many architectonical finds all over the hotel have been united into one unique space. You think our hotel is “unusual” and we have to say that you are right. To be honest, this is how we want it to be. Otherwise this project would just be another hotel in the city. Referring to the design, you say that it might not be the “hotel for everyone” You are also right because tastes differ but we can assure you we work hard every day to be the one for everyone.

In order to get to our hotel, we recommend everyone to use a GPS if you don’t know the city. Sometimes, the one-way streets in the old town are a bit confusing. We suggest our guests to have a look at our website to see where we are located exactly, just to avoid confusion when coming to the hotel. Once here we are more than happy to take care of your vehicle in our parking garage.

In our hotel you will find all the amenities and services you expect from a hotel of our category and more than that. What makes the difference is the individual touch. We consider it a good thing not to be chained to amenities that you can find anywhere or standard procedures that we are obliged to follow strictly; this is what makes us authentic and simply from following Tripadvisor you will realize. No standardized answers…or are there?

Thank you very much again for sharing your impressions.

Best regards,
Team Caro Hotel
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canada
Top Contributor
124 reviews 124 reviews
68 hotel reviews
Reviews in 72 cities Reviews in 72 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 4, 2013 via mobile

This delightful boutique hotel is a gem. It was clearly painstakingly restored but clearly maintains its historic charm. Rooms are nicely appointed with comfortable beds and luxurious pillows. The snacks and drinks in the complimentary mini bar is a nice touch. Breakfast should be included in the room rates but it is not. All in all an excellent choice in a great location in Valencia. A bit hard to find by taxis so probably should ave a map with you of the location.

Stayed September 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, October 8, 2013
Dear guest,

Thank you very much for your nice comments about your stay with us.

We are very proud of Caro hotel history and we are glad to know that our guests appreciate it. As you noticed, the hotel is divided by the Arabic wall that surrounded Valencia 800 years ago. Besides, the entrance exhibits several and unique archaeological pieces that represent the rehabilitation work of this property, which lasted nearly seven years.

We offer complimentary drinks and snacks for those guests who book directly with us. Also mini bar is free in all rooms and refilled on a daily basis.

It is a privilege to have the hotel located within walking distance of all the important sights in the city. With such a great location, you can discover Valencia on foot and it is certainly one of the key features all our guests point out.

Thank you again for your review and we hope to welcome you again in the future.

Sincerely,
Team Caro Hotel
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Los Angeles, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2013

Caro Hotel was a delight. Caro is a perfect hotel for those looking for a beautiful respite in the old town, among the Roman ruins. The HiTech restoration was stunning. We especially liked the architecture and the way the old Roman wall had been framed and placed in our wonderfully restored room with every luxurious convenience, uncluttered and pristine. The garden was wonderful. The staff was charming and put themselves out to provide us with directions, tickets, schedules and reservations on the train. I would go back to Valencia just to stay at this hotel. No children with us, so I can't comment on kid's activities onsite. They could swim, i suppose. We didn't have time.

Room Tip: Choose a room with part of the old Roman wall on one side. (Not the least expensive rooms, but a del...
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, October 8, 2013
Dear guest,

Thank you very much for taking the time to write this 5* rating.

We are very pleased to know that you enjoyed your stay with us. We aim to improve the quality and service of our hotel and we try our best to make the guests feel like at home. Whatever request our guests might have, our staff is always willing to help in every possible way. There are so many things to see and do in Valencia and we are convinced to find the right places during your stay.

In your comment you have put special emphasis on our restored palace. It took us 7 years to convert this unique building into a marvelous hotel. Its architecture preserves behind its walls over 2000 years of Valencian history. For instance, he most relevant remains of the old city-walls are located in our restaurant Alma del Temple, although a few are also located in some of our 26 rooms.

Again, we are glad you liked the concept of our hotel and we will be delighted to see you again in your next visit to Valencia.

Sincerely,
Team Caro Hotel
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2013 via mobile

Location couldn't be better with the main areas of the old town only a short walk away. The hotel was very well kept and the rooms were minimalist but had everything we needed. Unfortunately our room over-looked what seemed to be the smoking area and we were regularly disturbed by chatting and smoke coming through the
window. Definitely no need to pay the price of the hotel breakfast with a great cafe up the road doing tostada con tomate, fresh orange etc. We had a good stay but felt we paid over the odds for the stay we had.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, September 30, 2013
Dear guest,

We appreciate the time you have taken to share your opinion about your stay in Caro Hotel.

Thank you for noticing our great location right in the heart of Valencia. Many of the most important sights are easily approachable and our hotel is definitely the perfect starting point to discover the historic part of the city.

Regarding our extensive buffet breakfast, we offer a wide range of local options such as natural juices, home-made pastries and cakes, traditional cold meats from the region, fruit and other products that we continuously adapt to seasonal changes. You have the option of Continental breakfast, breakfast “a la carte” or even in your room, giving you a freedom of choice to enjoy breakfast the way you want it to be.

We are fully aware of the fact that the most important thing when staying in a hotel with our characteristics is the overall experience. Our aim is to achieve the highest possible customer satisfaction and we work hard to perceive such details before we get to read them on TripAdvisor. We will take your comments seriously because it is reviews like these that draw attention to certain things that allow us to find opportunities for improvement.

We are looking forward to welcoming you back here in Caro Hotel.
Sincerely,
Team Caro Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Caro Hotel

Address: Almirante, 14, 46003 Valencia, Spain
Phone Number:
Location: Spain > Valencian Country > Valencia Province > Valencia > La Xerea
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 99 Hotels in Valencia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Caro Hotel 5*
Number of rooms: 26
Official Description (provided by the hotel):
Ornamental elements of almost 2,000 years old, wooden beams from the eighteenth century, bright rooms with skylights, the 800-years-old Arabic wall of Valencia behind the bedhead, the former ballroom of the nineteenth-century palace, surprising concrete ceilings...Caro Hotel makes a unique range of 26 rooms available to the guest. Every room is different from each other, just in the heart of Valencia. Would you like to discover which one is yours? ... more   less 
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