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“A definite positive” 5 of 5 stars
Review of Hotel Sorolla Centro

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Hotel Sorolla Centro
3.0 of 5 Hotel   |   Convento Santa Clara, 5, 46002 Valencia, Spain   |  
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Hotel amenities
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Complimentary bottle of wine
Ranked #1 of 99 Hotels in Valencia
Newcastle, NSW
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“A definite positive”
5 of 5 stars Reviewed November 8, 2013 via mobile

Stayed overnight here but wished we'd been able to stay longer. Apart from the fact that we enjoyed this beautiful city, this hotel offers a great location, fabulous accommodation and prompt, courteous service. All as good as, if not better, than more highly rated hotels. Definitely worth a stay if in Valencia.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Luis M, Director General at Hotel Sorolla Centro, responded to this review, November 10, 2013
Dear guests,
We are sorry you could not stay more days with us. We are glad to know that at least you enjoyed your one night stay with us. As you could check, the hotel is located at the most commercial pedestrian street, 100 meters far from Plaza del Ayuntamiento, perfect location to visit on foot all the highlights of the historical center and perfectly communicated with Bus and Metro with any point of the city, airport included.
I would not like to say goodbye without expressing all the gratitude, not only mine, but from all the staff, because with their professionalism, they are who make and achieve guests like you leave the hotel with good memories of their stay.
We remind you that if you book directly on our Official Website will always find out the BEST RATE AVAILABLE and you will get a FREE bottle of wine.
Thank you for choosing our hotel, trusting us and sharing your experience through Tripadvisor with future guests, we are sure your comments will be helpful.
We hope see you soon in this your hotel in Valencia.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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642 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Milano, Italia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 8, 2013

The hotel is nice and comfortable. The room was neat, the service is excellent. Warm people, kind and ready to support in any case. I need to print some tickets since the carrier cancelled our flight and the support of the desk was prompt and gentle.
The location is perfect: right downtown. A lot of restaurants just out of the door and the main square -where the cathedral claims her authority- in less than 10 minutes walk.
My wife and I were there to join our 21 years old who was in Spain for her Erasmus semester inb Valladolid. So the three we share the same room: excellent beds and enough room for me to work and for the girls to read and talk.
We definitely suggest this hotel for a stay in Valencia.


p.s the hotel can be reached easy from the airport by underground: station Xantia and five minutes walk

We did never have breakfast: 9 € per person. You could consider to have it if you wnat to have an american (or english breakfast) cappuccino + croissant + orange juice (they are excellent and so sweet!) can cost you around 4-6 € in a pub. So if you do not look to eat eggs and something more....

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Luis M, Director General at Hotel Sorolla Centro, responded to this review, November 10, 2013
Dear guests,
Thank you for your commentaries and dedicate us part of your time. We are glad to know you enjoyed your stay with us. As you could check, the hotel is located at the most commercial pedestrian street, 100 meters far from Plaza del Ayuntamiento, perfect location to visit on foot all the highlights of the historical center and perfectly communicated with Bus and Metro with any point of the city, airport included.
As you point the rooms are modern with current decoration and fully equipped (including Free Wifi) and, the most important thing, perfectly maintained.
About our cleaning, just inform you our housekeeping team, head by our Head Housekeeper, take care of the cleaning diary of the Hotel, in and out the rooms.
We are sorry you did not taste our Breakfast Buffet, we offer diary a great variety of products, fresh fruit, wide selection of juices, sweets and savories, all fresh and high quality.
I would not like to say goodbye without expressing all the gratitude, not only mine, but from all the staff, because with their professionalism, they are who make and achieve guests like you leave the hotel with good memories of their stay.
We remind you that if you book directly on our Official Website will always find out the BEST RATE AVAILABLE and you will get a FREE bottle of wine.
Thank you for sharing your experience with future guests and RECOMMEND Hotel Sorolla Centro through Tripadvisor, we are sure your comments will be helpful.
We hope see you soon in this your hotel in Valencia.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dinas Powys, United Kingdom
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed November 4, 2013

My wife and I booked 5 nights here, having failed to exhaust the delights of this city last year. We hit an early snag, however. We couldn't find the hotel even though we knew it was just off the Plaza Ayuntamiento. More to the point, local restauranteurs couldn't point us in the right direction either. Best explained as being reachable from the street directly opposite the bullring. It is on the first corner on the right.
The foyer is very modest, just a desk and 2 lifts, but all reception staff were charming and helpful without exception. As we had splashed out on room 801, which had a large private sun terrace ( you can't walk around the city all day without having some pleasant place to recharge batteries), that area is not served by the lift above floor 7,so a maid had been put on standby to help us with our cases! The cost of the room was roughly 30 euros a night above the standard, but we felt it was worth it.
The room itself was large, with a separate toilet and a bathroom with quality toiletries, a double sink and a large kidney shaped bath and shower. It looked new and was beautifully clean, with a large flat screen Grundig tv with a large selection of channels, many in English. One petty gripe is that the complimentary bottle of wine was just 25 ml, and there was a nasty step-up to the terrace with no ladder. Noise could be heard from the surrounding restaurants during the day, but not at night with the windows closed. There is a free safe, with a 10 euro deposit. The bed was wide and comfortable with a good pillow selection. We didn't take breakfast. Apart from the breakfast room, there appeared to be no other relaxing area, but the virtues of cleanliness, service and situation means we would return again without reservation.
For those who don't know Valencia, it is very compact indeed. Try visiting the aquarium and walk up back through the park for all the stunning modern architecture ( an hours walk, I'm afraid). Alternatively, a bus will cost just a couple of euros.The Formula 1 circuit is reasonably close, but best done by subway, the last stage being by tram in the underground station. The indoor market is an absolute must, and that area at night, as well as the Redondo stalls building and the delightful adjoining bar Pintxo n' Trago Two other musts are the Dos Aguas ceramics museum in particular, and La Lonja silk exchange, all central.

Room Tip: The highest will be quietest.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Luis M, Director General at Hotel Sorolla Centro, responded to this review, November 12, 2013
Dear guests,
Thank you for your commentaries and dedicate us part of your time. We are glad to know you enjoyed your stay with us. As you could check, the hotel is located at the most commercial pedestrian street, 100 meters far from Plaza del Ayuntamiento, perfect location to visit on foot all the highlights of the historical center and perfectly communicated with Bus and Metro with any point of the city, airport included.
We are grateful you rated what we offer being a 3 stars hotel: unsurpassable location, totally equipped rooms with parquet floor, minibar, TV LCD (including international channels), full bath with hair drier, amenities, FREE Wifi, FREE safe box, etc. well maintained and very clean.
Just for clarification tell you that room 801, which is located at the last floor, is a Superior Room with a 40 mts2 and private solarium. This kind of room must be reserved in advance, as you did, and it is subject to availability. In case we can provide you such room, it will have got a small supplement because we only have got one room like this one. The rest of the hotel´s rooms are mainly exterior rooms with balcony but we also have rooms facing the back of the hotel, very quiet and silent rooms, ideal for relaxing without any noise, either day and night.
I would not like to say goodbye without expressing all the gratitude, not only mine, but from all the staff, because with their professionalism, they are who make and achieve guests like you leave the hotel with good memories of their stay.
We remind you that if you book directly on our Official Website will always find out the BEST AVAILABLE RATE and you will get a FREE bottle of wine.
Thank you for choosing our hotel, trusting us and sharing your experience through Tripadvisor with future guests, we are sure your comments will be helpful.
We hope see you soon in this your hotel in Valencia.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2013

Absolutely no surprises from the website and the majority of reviews. Clean and tidy, very well located and most efficient, friendly and helpful front desk staff.
We had a top floor room with large terrace, which was great for bought in breakfasts and early evening drinks.

Room Tip: 801 if you will use the large terrace
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Luis M, Director General at Hotel Sorolla Centro, responded to this review, November 5, 2013
Dear guests,
We are glad to know you enjoyed your stay with us. As you point, without any surprise from the website, the opinions you could read about the Hotel are true, well located, clean, tidy and a kind and helpful staff.
As you could check, the hotel is located at the most commercial pedestrian street, 100 meters far from Plaza del Ayuntamiento, perfect location to visit on foot all the highlights of the historical center and perfectly communicated with Bus and Metro with any point of the city, airport included.
As you point the rooms are modern with current decoration and fully equipped (including Free Wifi) and, the most important thing, perfectly maintained.
I would not like to say goodbye without expressing all the gratitude, not only mine, but from all the staff, because with their professionalism, they are who make and achieve guests like you leave the hotel with good memories of their stay.
We remind you that if you book directly on our Official Website will always find out the BEST RATE AVAILABLE and you will get a FREE bottle of wine.
Thank you for choosing our hotel, trusting us and sharing your experience through Tripadvisor with future guests, we are sure your comments will be helpful.
We hope see you soon in this your hotel in Valencia.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 1, 2013

We enjoyed our four night stay at Sorolla Centro. The locations is brilliant - close to transport links and close to the Bullring and Placa de Ajuntament. Check-in was fast and efficient and the reception staff were always friendly and helpful. The smartly furnished rooms are a reasonable size for a city centre hotel, with a large double bed, and we had a balcony. The aircon and wifi both worked efficiently. Our bathroom was clean, hot water was always available and the shower was powerful. Breakfast was okay - plenty of choice with fresh fruit and fruit juice. Noise from the pedestrianised street below was not a problem on the fifth floor. The only problem we encountered was noise from the room next door - the walls are a little thin. This hotel is very good value.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Luis M, Director General at Hotel Sorolla Centro, responded to this review, November 2, 2013
Dear guests,
Thank you for your commentaries and dedicate us part of your time. We are glad to know you enjoyed your stay with us. As you could check, the hotel is located at the most commercial pedestrian street, 100 meters far from Plaza del Ayuntamiento, perfect location to visit on foot all the highlights of the historical center and perfectly communicated with Bus and Metro with any point of the city, airport included.
As you point the rooms are modern with current decoration and fully equipped (including Free Wifi) and, the most important thing, perfectly maintained.
WE are glad to know you enjoyed our Breakfast Buffet. We offer diary a great variety of products, fresh fruit, wide selection of juices, sweets and savories, all fresh and high quality.
I would not like to say goodbye without expressing all the gratitude, not only mine, but from all the staff, because with their professionalism, they are who make and achieve guests like you leave the hotel with good memories of their stay.
We remind you that if you book directly on our Official Website will always find out the BEST RATE AVAILABLE and you will get a FREE bottle of wine.
Thank you for choosing our hotel, trusting us and sharing your experience through Tripadvisor with future guests, we are sure your comments will be helpful.
We hope see you soon in this your hotel in Valencia.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2013

We stayed here for 2 nights in late September. The Hotel was very conveniently located, especially to the main train station (Station Nord, not the Joaquin Sorolla train station which does the high speed AVE trains and is about 30 min walk away) after a train ride down from Barcelona. The hotel was great, in a nicely developed part of the central city, with plenty going on but not too noisy. The room was very modern and comfortable and the breakfast excellent. Reception staff were extremely helpful. We couldn't fault it and thought it was outstanding value for the price.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Luis M, Director General at Hotel Sorolla Centro, responded to this review, November 1, 2013
Dear guests,
I´m glad to know you enjoy your stay with us. As you could check, the hotel is located at the most commercial pedestrian street, 100 meters far from Plaza del Ayuntamiento, perfect location to visit on foot all the highlights of the historical center and perfectly communicated with Bus and Metro with any point of the city, airport included.
As you point, the rooms are wide, modern with current decoration, totally equipped (including the Free Wifi) and the most important thing, perfect state.
Thank you for rating or Breakfast Buffet as excellent, diary we offer a great variety of products, wide selection of juices, fresh fruit, sweets and savories, and all fresh and high quality.
I would not like to say goodbye without expressing all the gratitude, not only mine but from all the Staff because, with their professionalism, they are who make and achieve guests like you leave the hotel with good memories of their stay.
We remind you that if you book through our Official Website you will always find out the BEST RATE AVAILABLE and you will get a FREE bottle of wine.
Thank you for choosing our hotel, trusting us and sharing your experience through Triapdvisor with future guests, we are sure your comments will be helpful.
We hope see you soon in this your hotel in Valencia.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Top Contributor
82 reviews 82 reviews
40 hotel reviews
Reviews in 46 cities Reviews in 46 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed October 28, 2013

This hotel is ideally situated. The metro Xativa exit (from the airport) is just at the end of the pedestrianized Calle Ribera---turn right NOT left as you get off at the platform----a few hundred yards up take the first right and there is the hotel. There is a good choice of places to eat, including breakfast options and it is bustling at night. We asked for a quiet room and although it overlooked an inner court yard we were guaranteed a good night's sleep. A good modern bedroom and bathroom and firm but comfortable beds. The only drawback was that the curtains did not pull fully across. and were not designed to do so. This meant that when the light went on at the window opposite and slightly above, it lit up our room Staff at the very small reception area were very friendly and helpful

During our stay we were able to walk everywhere apart from needing to take the metro to the beach/marina area. And all at a very reasonable price

Room Tip: If you want a quiet room you will need to forgo a balcony and view
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Luis M, Director General at Hotel Sorolla Centro, responded to this review, October 30, 2013
Dear guests,
Thank you for your well pointed commentaries, we are sure they will be useful for future guests. We are glad to know you enjoyed your stay with us.
The hotel is located at the most commercial pedestrian street, 100 far from the Plaza del Ayuntamiento, perfect location to visit on foot all the highlights of the historical centre and well communicated with any point of the city, airport included.
As you could check our rooms are wide, modern and with current decoration, totally equipped (including Free Wifi) and the most important thing: perfect condition.
About the inconvenience you said, I just say that all the rooms have got curtains and one of them is especially thick to avoid the exterior light at sunrise. In Spain we call it “foscurit”, probably you did not see it, but I assure you they are at all the rooms.
I would not like to say goodbye without expressing all the gratitude, not only mine but from all the staff because with their professionalism, they are who make and achieve guests like you leave the hotel with good memories of their stay.
We remind you that making your reservations through the Official Hotel´s Website you will always have the BEST PRICE AVAILABLE and you will get a free bottle of wine at your room.
Thank you for choosing our Hotel, trusting us and sharing your experience through Tripadvisor with future guests, we are sure your comments will be helpful.
See you soon in this your hotel in Valencia.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sorolla Centro

Address: Convento Santa Clara, 5, 46002 Valencia, Spain
Phone Number:
Location: Spain > Valencian Country > Valencia Province > Valencia
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#2 Romantic Hotel in Valencia
#4 Family Hotel in Valencia
#7 Business Hotel in Valencia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sorolla Centro 3*
Number of rooms: 58
Official Description (provided by the hotel):
The Hotel Sorolla Centro is located in one of the most commercial pedestrian areas of Valencia, just 100 meters from the City Hall Square, perfect to visit walking all the attractions of the Historic center, being perfectly communicated by Bus and Metro to any point of interest in the city including the Airport.Rooms are comfortable and with a modern décor, being fully equipped including LCD TV with International channels, (FREE WiFi and Safe Box) and the most important, in perfect conditions and cleanliness.We remember you that booking directly through our official website where you’ll always get the BEST AVAILABLE RATE and 1 welcome free Bottle of wine in your room the check in day. ... more   less 
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Also Known As:
Sorolla Hotel Valencia

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