We stayed two days at this hotel around the 15th of August, so when the city was particularly dead itself.
They welcomed us in a rather cold fashion and the reception service never actually improved a lot.
The room is standard nice (albeit with lots of IKEA furniture, don't get me wrong I've got plenty of IKEA at MY house...), a tad gloomy since it seems that really few rooms (like 2 per floor) actually look on the Avenida, the others face small inner courts so your view is on... other people's windows! The only thing that could be improved is a kind of aged A/C device, hard to find a balance between stuffing and freezing and quite noisy.
Two major issues were transportation and internet. For the latter, we were given one-day accesses that were dramatically slow (128 kbps max bandwidth), while as usual in NH hotels you have to pay more than 15€ per day to get a decent connection. So I stuck to the poor connection and my roaming iPhone. As for transportation, I picked that area because, traveling with the car, it seemed good to reach both the center and the beaches. Yet, their garage was full, so I had to park on the street, and on top of that in Valencia the parking machines give you 2 hours parking allowances max, after which you have to re-do the ticket. Of course the hotel had no voucher nor they offered to put the money for me, so the only option was to actually take the car in the city to visit, but finding a free parking is not a fun ride and garages cost as much as 3 euros per hour... so... not a good pick if you have a car.
Last note, about the service: we had a prepaid deal of three nights, but since we had to change our travel arrangements I asked them before arrival whether the booking could be reduced to two, and of course it was not possible. That's okay. But then at the hotel I was met with a series of polite refusals when I asked whether since I paid for one night more I could get some credit/discount for a future stay in a NH Hotel, or even if I could get a discount on the breakfast. Of course all this was "not possible". I found this particularly discomforting, for many hotels although never willing to give you back the money if you change a pre-paid, they sometimes make up for it by offering you things that have virtually no cost for them but make you feel better, so it's a win-win strategy...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.