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“Good hotel” 4 of 5 stars
Review of SH Valencia Palace Hotel

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SH Valencia Palace Hotel
5.0 of 5 Hotel   |   Paseo Alameda, 32, 46023 Valencia, Spain   |  
Hotel amenities
Ranked #16 of 99 Hotels in Valencia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Good hotel”
4 of 5 stars Reviewed May 28, 2013

I stayed here last weekend and had a good time.
The location is very good, near the Palau de la Musica.
It is clean and comfortable, and you are at 15 minutes from everything.
The room we got, was not too big, but ok.
Good hotel at a razonable price, not cheap.

Room Tip: Ask for a room that looks at the old river
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, June 3, 2013
Dear Guest:
First of all, I would like to thank you most sincerely for your words and for having taken some of your valuable time in writing to us.
Thanking you once more for your comments, and hoping to welcome you again in our hotel in the near future.
Yours sincerely

Quality Department
SH Valencia Palace*****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2013 via mobile

I stayed here during May and had a fantastic time. The staff are so friendly and helpful nothing was too much trouble.
The hotel is clean and very comfortable and has a perfect location close to everything you need.
I will be back to Valencia and this hotel will be a must

Stayed May 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Departement at SH Valencia Palace Hotel, responded to this review, June 3, 2013
Dear Guest.
Thank you very much for choosing our hotel for your stay in Valencia with.
We appreciate the time taken to evaluate their experience with us and we also appreciate the positive comments about our facilities and service.
We reiterate our thanks and we hope to have you here in the future.

Best regards.
Quality Department
SH Valencia Palace*****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chichester, England, United Kingdom
Top Contributor
99 reviews 99 reviews
35 hotel reviews
Reviews in 50 cities Reviews in 50 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed May 16, 2013 via mobile

I have stayed here often over the years (20?) since the Valencia Palace first opened and it has aged really well although not much has changed.

The location is good. Next to the old river bed, it's opposite the Palau de Musica and only about 15 minutes stroll into the old quarter of Valencia. There is a public car park immediately next door.

Most rooms a quiet and really comfortable. Bathrooms a large and quite luxurious. Public areas are quite grand. Staff friendly, breakfast about as good as you will find and at the moment, with the economy of Valencia being what it is, the rates present very good value.

Yes there are more intimate hotels in the City and one or two much grander, but you would have to be very difficult not to be happy to stay here.

My only word of warning, if you are not a smoker, make sure you book a non-smoking room!

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, May 20, 2013
Dear Guest,
First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia.
On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests.
We hope to have again with his presence.

Quality Department
SH VALENCIA PALACE*****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

Brilliant Hotel in a good position close to Valencia old town and a 15 minute Metro ride to the beach and Harbour. Pretty much central for all the attractions that make Valencia such a good holiday destination. The Hotel staff were attentive, friendly and very helpful. David at Reception spent quite some time looking to see if he had a phone charger to fit my aging Nokia and was most apologetic when he had to tell me he didn't have one.The breakfasts were amazing. There was something for everyone and the food and service were always to a very high standard. The fresh orange juice machine was amazing. Our room had lots of space and the bathroom was well set out. Toiletries provided included not just the usual soap, shower gel and shampoo but a comb, dental kit and vanity kit too. Room service was excellent. The bed was huge and very comfortable. One small fault was that there were no coffee/tea making facilities in the room but this is a small matter as everything else was perfect. We would really recommend the SH Valencia Palace Hotel and Valencia as a great holiday destination.

Room Tip: We chose the cheapest room option and thought the standard was very good.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, May 20, 2013
Dear Guest,
Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future.

Yours Sincerely,

Quality Department.
SH Valencia Palace*****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apeldoorn, The Netherlands
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2013 via mobile

It was one of the best stays in Spain so far. The room and bathroom were very nice, comfortably spacious and very clean. The breakfast was superb! The staff were friendly and helpful. There is paid public parking, just underneath the hotel. And they provide free valet service. One thing: the elevator was a bit small so perhaps it can feel pretty cramped when you're travelling with a lot of luggages. Other than that, excellent stay!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, May 16, 2013
Dear Guest,
Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future.

Yours Sincerely,

Quality Department.
SH Valencia Palace*****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heemstede
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 11, 2013

This hotel is well- located and has spacious rooms. Ask for rooms on the back side. They are very quiet.Nice swimmingpool and terrass. The reception was very friendly and helpfull. Very close to the park and the old town

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Departement at SH Valencia Palace Hotel, responded to this review, May 13, 2013
Dear Customer,
First of all thank you chose us for your stay in Valencia,
Your comments fill us with satisfaction and encourage our team to improve every day, looking for the greatest satisfaction of our guests. Reiterate our thanks, we look forward again with his presence in future stays in the city.

Yours sincerely,
Quality Department
SH Valencia Palace*****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Clemente, California
1 review
5 of 5 stars Reviewed May 6, 2013

This hotel was great, and the service by David C. at the front desk was amazing. He spoke excellent English (I live in CA), gave some great recommendations and really made an effort to help us throughout our stay. I saw some of the 3 star reviews, but you should read them as they don't make sense. Breakfast too expensive (it's 4-5 star; eat around the corner if you don't want a buffet), they tried to sell me a swimming hat, and I didn't have more English tv (welcome to Spain). I was very satisfied (my internet worked great), the location was great and I will stay here again when I come back to Valencia

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, May 10, 2013
Dear Guest.
Thank you very much for choosing our hotel for your stay in Valencia with.
We appreciate the time taken to evaluate their experience with us and we also appreciate the positive comments about our facilities and service.
We reiterate our thanks and we hope to have you here in the future.

Best regards.
Quality Department
SH Valencia Palace*****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SH Valencia Palace Hotel

Address: Paseo Alameda, 32, 46023 Valencia, Spain
Location: Spain > Valencian Country > Valencia Province > Valencia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 99 Hotels in Valencia
Price Range (Based on Average Rates): $
Hotel Class:5 star — SH Valencia Palace Hotel 5*
Number of rooms: 248
Reservation Options:
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