Before the arrival we asked about early check in and wifi. And the employee said that it's ok. When we arrived nobody met us and we had to wait 3hours after the whole night flight with 2 years old daughter. Apartment wasn't cleaned at all, in every corner and the sofa were mud and somebody's hair, on the walls were black strips, air conditioner didn't functioned, beds were old and uncomfortable, the sofa was ugly and with holes so I couldn't sit on it till I bought cover. There were no kettle glasses for wine and etc. on the kitchen. So the apartment was disgusting at all and my wife spend for 2 days in cleaning it. Also we spend more than 300euros to buy everything we need. Moreover our friend left some stuff for the beach and it has disappeared. And there were no promised wi-fi. The same problem faced our friends. Also they were promised the apartment with large terrace but it was a lie.
After 4 days we solved all problem and we'll never get back here.
- Official Description (provided by the hotel):
- Apartments and top-floor apartments with solarium by the sea, 150 metres from the fine, golden sand of Arenal, the best beach Calpe has to offer. The complex is located in the town centre, with an extensive range of leisure and restaurant options close by.The apartments are fully furnished and equipped with furniture and household items.Most terraces and all the apartments in the Plaza Mayor residential complex have views of the Mediterranean. ... more less