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“Last minute weekend away whilst in Valencia” 3 of 5 stars
Review of Aparthotel Port Europa

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Aparthotel Port Europa
3.0 of 5 Hotel   |   Avda. Europa, 21, 03710 Calpe, Spain   |  
Hotel amenities
Ranked #23 of 30 Hotels in Calpe
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Last minute weekend away whilst in Valencia”
3 of 5 stars Reviewed November 27, 2014

We were staying in Valencia for 10 days across my Birthday. We love Calpe and decided to go for the day to the beach on the day of my Birthday taking a mini suitcase if we decided to stay the night. We'd seen a couple of bars etc that we'd like to visit so at about 5pm we rang a few hotels. Many were full, or expensive. This one was a good budget option.
The room was clean and fresh. The balcony was scary -so high, but that's not a negative.
There was a rooftop pool which we used to cool off in before showing and getting ready to party... well it was my Birthday! The rooftop pool and facilities were a little worn and the pool was only small...and freezing cold. But all in all it did the job. There was no breakfast included which i felt the rate should have commanded, so we went elsewhere for that, very hungover.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaSolHotels, Departamento de Calidad at Aparthotel Port Europa, responded to this review, January 19, 2015
Dear ModeCoral,

Thank you very much for sharing your opinion about your stay at Aparthotel Europa. It will help us to improve the quality of our services.

We are renewing our facilities and are building the new pool which will be available to our guests shortly. We do hope you visit us again to enjoy it.

Thanks for your feedback and see you soon.

Ona Sol Hotels Quality Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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32 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Tallinn, Estonia
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 26, 2014

There are numbers of negative matters that really spoil your staying
1. Bathroom towels does NOT absorb water. At all!
2. There is no laundry in the hotel despite of the fact that on the booking.com via I had booked the room this option was in the list of services. It was high season!!!
3. CHECK-IN at 5pm. Please be careful organizing your logistic. I arrived at 2:30pm and had to wait until 5 pm to move-in.
4. AC temp is fixed. You can can change the temp.
5. I was asked for EUR 100 deposit during check-in. A receipt was hand-written ))) But telling the truth, the deposit was returned on the check-out.
6. You have to pay for the internet. It provides by a third part. There is a both in the hall where you can buy it for EUR 12 per day. The login and password is for 1 device only.
7. Very noisy. It was returning around midnight one night and there was a young kids birthday party at that time.

The positive point is only location. It is really in the center with a view to Ifach

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaSolHotels, Departamento de Calidad at Aparthotel Port Europa, responded to this review, September 3, 2014
Dear DenisGrodetskiy,

First of all we would like to thank you use TripAdvisor to share your opinion after your stay at Aparthotel Europa. We regret that it has not been satisfied.

We did not receive any complaint about bad quality of the towels. In any case, we will check it to ensure that towels are correct.

We apologize for the inconveniences at your arrival but we remind you that Ona Sol Hotels comply with regulations about tourist apartments, the check in are at 5 PM. We are happy to know that finally able to be accommodated without problem.

About the deposit, all the features and prices regarding this are available to travel agencies. We are sorry you have not informed correctly about this.

We are pleased with your comments regarding location.

Thank you for your feedback and we hope that you do return in the future and give us a chance to restore your faith in our hotel.

Kindest regards,

Marcos Torres
Ona Sol Hotels Quality Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aparthotel Port Europa

Address: Avda. Europa, 21, 03710 Calpe, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Calpe
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly )
Hotel Style:
Ranked #23 of 30 Hotels in Calpe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aparthotel Port Europa 3*
Number of rooms: 144
Official Description (provided by the hotel):
Aparthotel Europa is located just in front of the sea and very close of the Penon de Ifach, in the main street of the town and very close of the shopping and entertainment area. Ideal location for sports like golf or tennis and nautic sports like scuba diving. Apartaments with sea view and to the salt flats of Calpe view. Apartaments with a maximum capacity of 5 people, with electric kitchen, fridge, microwaves and air conditioned. Ensuite bathroom with hairdryer. The swimming pool is in the top roof of the building with sea view and solarium. The hotel has kids playground and parking. ... more   less 
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